Top 36 Service desk support Jobs in Lehi, Ut

IT Support Technician
ROCKY MTN UNIVERSITY OF HEALTH —Provo, UT
- $22 - $24 an hour
- Weekends as needed
- Classroom
- Google Workspace
- Computer literacy
- Health savings account
- Paid holidays
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MTC IT Service Desk Support Specialist I (Part-time)
Missionary Training Center - The Church of Jesus Christ of Latter-day Saints —Provo, UT
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
3d
IT Support Specialist
Orion180 Insurance Services, LLC —Draper, UT
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
8d
MTC IT Service Desk Support Specialist I (Part-time)
The Church of Jesus Christ of Latter-day Saints —Provo, UT
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
3d
Onsite IT/EMR Technician
Granger Medical —Taylorsville, UT
- From $28 an hour
- Weekends as needed
- HIPAA
- Mid-level
- Windows
- Paid parental leave
- Disability insurance
Quick Apply
9d
Associate tech support technician (Hybrid Draper, UT)
Progressive Leasing —Draper, UT
- Full-time
- Hybrid work
- Ability to walk for extended periods
- Research
- Office
- Paid parental leave
- Employee stock purchase plan
IT Support Specialist
Trucordia —Lindon, UT
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Health savings account
- AD&D insurance
Quick Apply
14d
Help Desk Technician
WesTech Engineering, LLC —Salt Lake City, UT
- Urgently hiring
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Health savings account
Quick Apply
7d
GSD Global Support Tech Generalist English/Spanish Required
The Church of Jesus Christ of Latter-day Saints —Riverton, UT
- Full-time
- Hybrid work
- Spanish
- Computer science
- Computer Science
2d
IT Associate
Smarty —Orem, UT
- $45,000 - $60,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
IT Field Support Technician
LifeStance Health —Murray, UT
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
IT Analyst- Helpdesk
Summit Line Construction, Inc. —Heber City, UT
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- Paid holidays
IT Technical Support
GSP Marketing Technologies —Provo, UT
- Full-time
- Research
- Mid-level
- High school diploma or GED
Quick Apply
14d
Technical Support Administrator
Chartway Federal Credit Union —South Jordan, UT
- $23 - $30 an hour
- Weekends as needed
- Computer science
- Computer Science
- Research
9d
IT Help Desk Lead
Bohme —Draper, UT
- Full-time
- 5 years
- Mid-level
- Windows
Quick Apply
Service Desk Analyst
Black Diamond Equipment —Salt Lake City, UT
- Computer Science
- Computer literacy
- Office
Quick Apply
IT Support Tech
American Cruise Lines —Sandy, UT
- On call
- Mid-level
- Office
- Communication skills
Quick Apply
Service Desk Technician - ESD
Utah Valley University —Orem, UT
- $16.47 - $19.37 an hour
- Writing skills
- High school diploma or GED
- University
- Employee assistance program
9d
Engineering-Draper-Analyst/Associate-Help Desk User Support
Goldman Sachs —Draper, UT
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
MDU IT Specialist
McWane Ductile —Provo, UT
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply

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service desk support jobs near lehi, ut

IT Support Technician

ROCKY MTN UNIVERSITY OF HEALTH
Provo, UT

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Job Details

Full-time
$22 - $24 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Professional development assistance

Qualifications

High school diploma or GED

Full Job Description

IT Support Technician

COMPENSATION & BENEFITS

Expected Pay Range: $22.00 - $24.00 / hour
(Pay rate is commensurate with experience and qualifications.)

Benefits & Perks:

RMU offers a comprehensive benefits and perks package, which includes:

Four weeks of paid holidays in addition to accrued paid time off
Comprehensive medical, dental, and vision coverage
Employer‑matched HSA and 401(k) with immediate vesting
Life and disability insurance
Tuition discounts, tuition reimbursement, and professional development funding
Mental health counseling and wellness resources
Financial wellness coaching and retirement planning support

WORK ENVIRONMENT & SCHEDULE

Work Modality: On-site

Location: IT Office, Rocky Mountain University campus (1800 S Novell Pl, Provo UT 84606)

Schedule: Full-time, 40 hours per week

Occasional evening or weekend support may be required for events, classes, and campus activities.

Must be able to lift and move equipment weighing up to 50 pounds.

ABOUT THE ROLE

The IT Support Technician serves as the front-line technology support resource for Rocky Mountain University. This position provides technical assistance to faculty, staff, and students by resolving technology issues, supporting classrooms and events, managing user access, and maintaining endpoint devices. The role also assists with IT projects and contributes to the reliability, security, and effectiveness of university technology services

WHY THIS ROLE MATTERS

Technology enables every aspect of the university's academic and operational mission. As a primary point of contact for technology support, the IT Support Technician impacts every department, program, employee, and student across the institution. This role helps ensure reliable access to learning platforms, communication tools, classroom technology, and critical business systems that support teaching, learning, and university operations.

WHAT YOU WILL DO

Incident & Service Request Resolution

Diagnose and resolve hardware, software, account, and connectivity issues submitted through the IT service management system.
Meet established service level agreement (SLA) response and resolution targets.
Escalate complex issues to appropriate technical resources when necessary.

Account & Access Management

Provision, modify, and deactivate user accounts and permissions in systems such as Google Workspace, Okta, and Microsoft Entra ID.
Support onboarding, offboarding, and employee role changes while maintaining appropriate security controls.

Endpoint Deployment & Management

Configure, image, deploy, and maintain computers and mobile devices.
Apply software updates, patches, and security configurations using endpoint management tools.

Hardware & Peripheral Support

Install, troubleshoot, maintain, and repair desktops, laptops, printers, and related equipment.
Coordinate warranty service and vendor repairs when needed.

IT Asset & Inventory Management

Track technology assets throughout their lifecycle.
Maintain accurate inventory records to support audits, planning, and budgeting processes.

Documentation & Knowledge Management

Create and maintain technical documentation, knowledge base articles, and standard operating procedures.
Document ticket resolutions to support consistent service delivery.

End User Training & Communication

Provide technology guidance and training to faculty, staff, and students.
Promote cybersecurity awareness and communicate planned technology changes or outages.

Classroom & AV Support

Support classroom technology, conference rooms, video conferencing systems, and campus events.
Troubleshoot audiovisual equipment to minimize disruption to instruction and university activities

WHAT WE ARE LOOKING FOR

Education

High school diploma or equivalent.

Experience

No prior professional experience required.

Knowledge, Skills, and Abilities

Knowledge of Windows and macOS operating systems.
Familiarity with Microsoft 365 and Google Workspace.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VPN, and wireless connectivity.
Knowledge of identity and access management concepts such as MFA, SSO, and role-based access.
Ability to diagnose and resolve technical issues efficiently.
Strong verbal and written communication skills.
Ability to manage multiple priorities and work effectively in a fast-paced support environment.
Ability to maintain confidentiality and handle sensitive information appropriately.
Ability to work collaboratively with students, faculty, staff, and technology team members.

Physical Requirements

Frequent keyboard and computer use.
Ability to lift and move equipment weighing up to 50 pounds.
Ability to perform detailed visual inspection of devices and technology equipment.

PREFERRED QUALIFICATIONS

CompTIA A+ certification.
Microsoft Technology Associate (MTA), Microsoft Certified Professional (MCP), or similar certification.
Previous help desk, customer support, or technical support experience.
Experience with endpoint management platforms such as Intune, NinjaOne, or similar tools.
Basic scripting or automation experience.
Experience supporting AV or classroom technology environments

ABOUT ROCKY MOUNTAIN UNIVERSITY OF HEALTH PROFESSIONS

Rocky Mountain University of Health Professions (RMU) is a graduate‑level institution dedicated to advancing healthcare education, research, and service. The university prepares healthcare professionals through evidence‑based curricula, collaborative learning, and a commitment to ethical and inclusive practice.

RMU values innovation, service, and continuous improvement, supporting faculty and staff who contribute to a learning environment focused on student success and community impact.

EQUAL OPPORTUNITY & ACCOMMODATION

RMU is an equal opportunity employer and is committed to creating an inclusive and accessible workplace. We provide reasonable accommodations to qualified individuals with disabilities and comply with all applicable federal, state, and local laws.

Employment with the university is at‑will, unless otherwise provided by applicable state law.

Quick Apply

Refine Your Search

service desk support jobs in lehi, ut

IT Support Technician

MTC IT Service Desk Support Specialist I (Part-time)

IT Support Specialist

MTC IT Service Desk Support Specialist I (Part-time)

Onsite IT/EMR Technician

Associate tech support technician (Hybrid Draper, UT)

IT Support Specialist

Help Desk Technician

GSD Global Support Tech Generalist English/Spanish Required

IT Associate

IT Field Support Technician

IT Analyst- Helpdesk

IT Technical Support

Technical Support Administrator

IT Help Desk Lead

Service Desk Analyst

IT Support Tech

Service Desk Technician - ESD

Engineering-Draper-Analyst/Associate-Help Desk User Support

MDU IT Specialist

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