Top 1396 Leader in Jobs in Lenexa, Ks

Emergency Response Center Team Lead
HighGround —Lenexa, KS
- $20 - $25 an hour
- Full-time
- Microsoft Outlook
- English
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
4d
Member Team Lead
Sam's Club —Overland Park, KS
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Nutritional Services Team Lead
AdventHealth Shawnee Mission —Shawnee Mission, KS
- $17.88 - $28.61 an hour
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
Closing Team Leader
Target —Shawnee, KS
- $21.50 - $36.55 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
2d
Service Team Leader
Hill's Pet Nutrition —Overland Park, KS
- $64,000 - $96,000 a year
- Monday to Friday
- Hybrid work
- Sales
- Mid-level
- Office
- Profit sharing
- Paid parental leave
Lead Groundskeeper
Blue Valley School District —Overland Park, KS
- $24.56 an hour
- Monday to Friday
- Mid-level
- Outdoor work
- Paid holidays
- Disability insurance
Assets Protection Team Leader
Target —Overland Park, KS
- $22.00 - $37.40 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
2d
Executive Team Leader Assets Protection (Assistant Manager Loss Prevention)
Target —Olathe, KS
- $64,000 - $128,000 a year
- Weekends as needed
- Sales
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
7d
Lead Host
Austins Bar and Grill —Olathe, KS
- $18 an hour
- Hospitality
- 21 years or older
- Entry level
- Flexible schedule
Teach to Lead
Kansas City Public Schools —Kansas City, MO
- $27.56 an hour
- Full-time
- Classroom
- Mid-level
- Bachelor's degree
Store Team Lead
Academy Sports —Overland Park, KS
- Part-time
- Inventory control
- Sales
- Merchandising
Personal Shopper Lead - Sam's
Sam's Club —Overland Park, KS
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Lead Process Coach-Mfg
Ford Motor Company —Kansas City, MO
- $96,720 - $162,120 a year
- Weekends as needed
- Military
- Supervising experience
- Bachelor's degree
- Paid holidays
- Health insurance
1d
Crew Leader
Club Car Wash —Shawnee, KS
- $20 - $24 an hour
- Part-time
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Lead Toddler Teacher
Primrose School of North Olathe —Olathe, KS
- $16 - $20 an hour
- Full-time
- Background check
- Cleaning
- In-person
- Health insurance
- Dental insurance
Quick Apply
Senior Lead MitigationTechinician
Sage Restoration —Lenexa, KS
- From $25 an hour
- Weekends as needed
- Management
- Office
- Residential
- Health insurance
- Paid time off
Quick Apply
9d
Lead Installer – Epoxy & Polished Concrete Flooring (Minimum 5 years Experience)
Good Boy Coatings —Shawnee, KS
- $25 - $30 an hour
- Overtime
- Spanish
- Construction site
- 5 years
- Paid time off
Quick Apply
Fabrication Team Lead
McNichols —Lenexa, KS
- 8 hour shift
- Microsoft Word
- Background check
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
12d
Foundation Repair Specialist - Lead position
John Norris Foundation Specialists —Olathe, KS
- $20 - $27 an hour
- 8 hour shift
- Heavy lifting
- Construction site
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Lead Pre-K Teacher
Primrose School of Ward Parkway —Kansas City, MO
- $17 - $19 an hour
- 8 hour shift
- Background check
- Classroom
- Childcare
- Health insurance
- Dental insurance
Quick Apply

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Emergency Response Center Team Lead

HighGround
Lenexa, KS

Quick Apply

Job Details

Full-time
$20 - $25 an hour
4 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
English
CRM system proficiency

Full Job Description

Job Title: Emergency Response Center Team Lead (Water Mitigation / Emergency Services)
Job Type: Full-Time
Location: Lenexa, KS (In-person)

About Us

We are a leading multi-brand company in the water mitigation industry, providing fast, reliable support to customers during emergency situations. Our team plays a critical role in helping homeowners and businesses navigate stressful events with professionalism, urgency, and care.

Position Overview

We are seeking a proactive and dependable Emergency Response Center Team Lead to support daily call center operations and serve as a point of contact for team members during their shift. This is a hands-on role where you will actively handle inbound calls while also helping ensure quality, efficiency, and adherence to processes within the department.

You will support multiple brands, each with its own call flows and procedures. All processes are documented, and you will be responsible for reinforcing consistency, accuracy, and service standards across every interaction.

Key Responsibilities

Handle inbound calls from customers needing water mitigation services
Gather and document critical job information accurately and efficiently
Route calls and job details to the appropriate service teams
Serve as a point of contact for agents for brand questions and support
Help ensure team adherence to scripts, workflows, and service expectations
Monitor schedule adherence via Ring Central Contact Center and provide real-time guidance when needed
Assist with problem resolution and escalations
Maintain accurate records in CRM and communication systems
Support onboarding and ongoing training of team members
Assist the team in meeting departmental KPIs and brand expectations
Maintain a positive, supportive work environment

Qualifications

2+ years of call center or customer service experience
Prior experience in a lead, senior agent, or informal leadership role preferred
Strong verbal and written English communication skills
Ability to stay calm and make decisions in high-pressure situations
Detail-oriented with the ability to enforce structured processes
Strong problem-solving and multitasking skills
Proven reliability, punctuality, and accountability
Comfortable using CRM systems and tools such as Microsoft Outlook, Teams, and RingCentral

Preferred Qualifications

Experience in water mitigation, restoration, or emergency services
Experience supporting multiple clients, brands, or workflows
Experience coaching or mentoring team members

Benefits

Choice of 4 medical plans, including one $0-cost plan for employees
FSA medical and dependent spending account
HSA available with high-deductible plan
Vision and dental insurance (multiple plan options available)
Company-paid short-term and long-term disability
Company-paid life insurance
401(k) with company matching
Additional benefits including hospital, critical illness, and accident coverage
Paid time off and company holidays

Quick Apply

Refine Your Search

leader in jobs in lenexa, ks

Emergency Response Center Team Lead

Member Team Lead

Nutritional Services Team Lead

Closing Team Leader

Service Team Leader

Lead Groundskeeper

Assets Protection Team Leader

Executive Team Leader Assets Protection (Assistant Manager Loss Prevention)

Lead Host

Teach to Lead

Store Team Lead

Personal Shopper Lead - Sam's

Lead Process Coach-Mfg

Crew Leader

Lead Toddler Teacher

Senior Lead MitigationTechinician

Lead Installer – Epoxy & Polished Concrete Flooring (Minimum 5 years Experience)

Fabrication Team Lead

Foundation Repair Specialist - Lead position

Lead Pre-K Teacher

I want to receive the latest job alert for leader in in lenexa, ks

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