Top 154 Senior customer support representative Jobs in Lenexa Ks

Senior Representative - Customer Service
Wesco —Shawnee, KS
- $26.02 - $32.53 an hour
- Urgently hiring
- 5 years
- Writing skills
- Research
- Health insurance
- Dental insurance
Outside Sales Representative (Virtual Hiring Event)
GFiber —Kansas City, MO
- From $66,667 a year
- Spanish
- English
- Office
- Paid training
- Mileage reimbursement
Quick Apply
Sr Engineer - Pipeline Integrity
Energy Transfer Partners —Overland Park, KS
- Full-time
- Clean driving record
- Civil engineering
- Engineering
- Profit sharing
- Paid time off
Quick Apply
7d
Insurance Sales Representative
American Senior Benefits of the Midwest —Olathe, KS
- $45,000 - $85,000 a year
- No experience needed
- Office
- In-person
Quick Apply
Cook - Courtyard Restaurant, FT
John Knox Village —Lee's Summit, MO
- $15.50 an hour
- Email
- Background check
- Hospitality
- Basic math
- 403(b) matching
- Disability insurance
Quick Apply
Director Market Development
VITAS Healthcare —Kansas City, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Disability insurance
- Health insurance
Quick Apply
Junk Removal & On-Site Sales
1-800-GOT-JUNK? —Mission, KS
- $11.50 - $26.00 an hour
- 8 hour shift
- DOT physical examination
- Military encouraged
- Ability to lift 75 pounds
- Health insurance
- Dental insurance
Quick Apply
1d
ERP Specialist
UEI Group Services, Inc —Overland Park, KS
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Director Market Development
VITAS Healthcare —Lenexa, KS
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Disability insurance
- Health insurance
Quick Apply
Former Athletes Wanted – Sales Development Program
Ultimate LLC —Overland Park, KS
- $20 an hour
- Office
- Computer skills
- Leadership
- Paid training
Quick Apply
Senior Account Sales Representative
SPECTRUM —Overland Park, KS
- $27,600 - $45,800 a year
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
- Opportunities for advancement
12d
Regional Operations Manager | Multi-Site Leadership | Restoration
Jombine —Kansas City, MO
- $90,000 - $110,000 a year
- Full-time
- Up to 50% travel
- 5 years
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Market Service Manager - UniFirst
UniFirst —Kansas City, MO
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
2d
Patient Representative
CareNow —Kansas City, MO
- Full-time
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Technical Support Specialist
Navanta, LLC —Lenexa, KS
- $22.50 - $25.00 an hour
- Full-time
- Mid-level
- Ability to sit for extended periods
- 1 year
Patient Representative
CareNow - Olathe - West —Olathe, KS
- Full-time
- Internal Medicine
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
9d
ESIS ProClaim Senior Representative, A&H
Chubb —Overland Park, KS
- $78,000 - $112,000 a year
- Full-time
- Microsoft Excel
- Office
- Continuous improvement
- AD&D insurance
Sr. Claims Specialist, Commercial Casualty - Remote
CSAA Insurance Services, Inc. —Kansas City, KS
- $74,295 - $99,050 a year
- Full-time
- Remote
- Spanish
- Bachelor of Science
- 3 years
- 401(k) matching
4d
Senior Service Desk Engineer
Seaboard Foods —Merriam, KS
- Weekends as needed
- Computer Science
- 5 years
- Office
- Wellness program
- Paid holidays
10d
Field Sales Representative
Vanta Diagnostics —Kansas City, KS
- $80,000 - $150,000 a year
- Full-time
- Clean driving record
- Marketing
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply

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senior customer support representative jobs near lenexa ks

Senior Representative - Customer Service

Wesco -
Shawnee, KS

Apply Now

Job Details

Full-time
$26.02 - $32.53 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan

Qualifications

Customer communication
High school diploma or GED

Full Job Description

As a Senior Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution. You will resolve complex or unusual requests and problems that may require a customized response and communicate solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up or additional information as needed. You will provide updates to other internal teams on customer needs and factors that contribute to customer satisfaction. You may be assigned to support products that are more complex or critical.

Responsibilities:

Build and maintain business relationship with customers by providing prompt and accurate service to promote customer loyalty.
Support customer base by answering questions and concerns, as well as handling customer account inquiries and complaints which are escalated from other departments.
Mentor and give direction to team members and provide training on best practices.
Process payments for cash account customers.
Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
Back-up support to sales counter with walk in and telephone inquiries.

Qualifications:

High School Degree or Equivalent required; Associates’ Degree (U.S.)/College Diploma (Canada) preferred
5+ years of relevant experience
Strong time management skills required, including ability to prioritize customer issues and resolve with positive outcomes
Solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Able to handle customers sensitively, tactfully, diplomatically, and professionally at all times

#LI-ES1

Compensation Details $26.02 - $32.53 Per Hour

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Additional details about benefits are available here .

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.

Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This posting is for a current, active vacancy intended for immediate hire.

Apply Now

Refine Your Search

senior customer support representative jobs in lenexa ks

Senior Representative - Customer Service

Outside Sales Representative (Virtual Hiring Event)

Sr Engineer - Pipeline Integrity

Insurance Sales Representative

Cook - Courtyard Restaurant, FT

Director Market Development

Junk Removal & On-Site Sales

ERP Specialist

Director Market Development

Former Athletes Wanted – Sales Development Program

Senior Account Sales Representative

Regional Operations Manager | Multi-Site Leadership | Restoration

Market Service Manager - UniFirst

Patient Representative

Technical Support Specialist

Patient Representative

ESIS ProClaim Senior Representative, A&H

Sr. Claims Specialist, Commercial Casualty - Remote

Senior Service Desk Engineer

Field Sales Representative

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