Top 3974 Support manager Jobs in Lenexa Ks

Customer Support Supervisor
TVH Parts Co. —Olathe, KS
- $62,900 - $78,600 a year
- Full-time
- Customer service
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5d
Manager, Maintenance
Premium Waters —Riverside, MO
- Full-time
- Customer service
- 5 years
- Word processing
- Wellness program
- Disability insurance
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Emergency Department Manager
TribalEM —Kansas City, MO
- $53.00 - $61.99 an hour
- Full-time
- Nursing
- Anatomy knowledge
- Patient monitoring
- Employee stock purchase plan
- Health insurance
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Equipment Service Shop Manager
Foley Equipment —Kansas City, MO
- Heavy equipment operation
- Mid-level
- Team management
- Paid time off
- Parental leave
Community Manager (Multi-Site) - Olathe, KS & Kansas City, MO
UnitedPoint Communities —Olathe, KS
- $60,000 - $70,000 a year
- 8 hour shift
- Spanish
- 5 years
- Mid-level
- Health savings account
- Health insurance
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Commercial Account Manager
Armed Forces Insurance —Leavenworth, KS
- $49,000 - $58,000 a year
- Microsoft Outlook
- Word processing
- Bachelor of Science
- Paid holidays
- Disability insurance
Account Manager
Armed Forces Insurance —Leavenworth, KS
- $49,000 - $58,000 a year
- Microsoft Outlook
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
RN Case Manager FT Days Gold Team
KANSAS CITY HOSPICE & PALLIATIVE CARE —Kansas City, MO
- Full-time
- CPR Certification
- RN License
- BLS Certification
- Continuing education credits
- 403(b) matching
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Accounting Manager
The International Association of Plastics Distribution (IAPD), —Overland Park, KS
- $60,000 - $80,000 a year
- Full-time
- Microsoft Excel
- Office
- QuickBooks
- Health savings account
- Disability insurance
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Lead Teacher
Wild Oak Academy —Shawnee, KS
- $17 - $19 an hour
- Weekends as needed
- Background check
- School experience
- Classroom
- Employee discount
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Docketing Manager
Shook, Hardy and Bacon —Kansas City, MO
- Bachelor's degree
- Senior level
- 4 years
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Bilingual Client Services Manager – Call Center & Customer Support
NESTPAY —Kansas City, MO
- $63,000 - $68,000 a year
- Full-time
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Roofing Sales Manager – Storm Restoration ($250K–$500K+)
APC Roofing,LLC —Kansas City, MO
- $250,000 - $500,000 a year
- Contract
- Residential
- Recruiting
- Training & development
Quick Apply
Senior Tax Manager
Marr and Company, P.C. —Kansas City, MO
- $90,000 - $120,000 a year
- Full-time
- Background check
- 7 years
- CPA
- Continuing education credits
- Health savings account
Quick Apply
Facility Manager
Cubework —Kansas City, MO
- $60,000 - $70,000 a year
- Weekends as needed
- Spanish
- Google Workspace
- English
- Paid holidays
- Health insurance
Quick Apply
Customer Service Manager
Allied Onesource —Lenexa, KS
- $60,000 a year
- Marketing
- Mid-level
- 3 years
Maintenance Supervisor
StoneCreek —Kansas City, MO
- $26 - $28 an hour
- On call
- 11+ years
- Mid-level
- Ability to climb stairs
- Wellness program
- AD&D insurance
Quick Apply
Field Sales Manager
Legacy Restoration LLC —Lenexa, KS
- From $100,000 a year
- Full-time
- Office
- Residential
- Mentoring
- Health savings account
- Health insurance
Quick Apply
Rental Manager - Sales & Operations
Foley Equipment —Olathe, KS
- Mid-level
- Analysis skills
- Driver's License
- AD&D insurance
- Disability insurance
Radiology Team Lead - Patient Services/Front Desk
Clarity Care —Lenexa, KS
- From $23 an hour
- Full-time
- Medical office experience
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply

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support manager jobs near lenexa ks

Customer Support Supervisor

TVH Parts Co. -
Olathe, KS

Quick Apply

Job Details

Full-time
$62,900 - $78,600 a year
5 days ago

Benefits

Health insurance
On-site gym
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching
Retirement plan

Qualifications

Staff supervision
Teamwork
Managing teams in a customer support role
Customer service
Sales team management
Team development
Hiring
Schedule management
Bachelor's degree
Recruiting
Data-driven problem-solving
Customer support
Sales leadership

Full Job Description

Hours

Monday through Friday 8am-5pm

Summary

As the Customer Support Supervisor, you will lead, coach, and mentor a team of domestic Customer Support Specialists. Partnering closely with the Customer Services Manager, you will implement effective policies, ensure optimal staffing, and drive continuous improvement in customer service to support the overarching goals of our sales division.

YOUR ROLE AND RESPONSIBILITIES

Team Leadership & Coaching

Supervise, lead, and mentor a team of Customer Support Specialists, actively developing staff for future leadership roles within TVH.
Drive team engagement and foster a positive culture through bi-monthly 1:1 meetings, ongoing recognition, and clear communication.
Monitor inbound calls and customer interactions to provide constructive coaching and ensure peak KPI performance.
Identify performance gaps and coordinate targeted training for market knowledge, product expertise, and soft skills.

Daily Operations & Workforce Management

Manage daily staffing levels, time-off requests, overtime, and weekly payroll approvals to ensure optimal phone coverage and uninterrupted customer service.
Establish and enforce departmental expectations and performance regarding inbound call volume, response times, email and system etiquette, and overall time management.
Create and supervise effective contingency plans to maintain high service levels during planned and unplanned absences.

Customer Experience & Cross-Functional Collaboration

Serve as the primary escalation point for complex customer issues, including denied claims, shipment problems, and general complaints.
Partner with Human Resources to drive talent acquisition, conduct candidate interviews, and ensure compliance with company policies.
Align with domestic sales leadership and IT to discuss, plan, and implement ERP integrations.

HOW TO SUCCEED

Experience: Minimum of 5 years of customer service experience; material handling, industrial equipment, or a related industry is preferred.
Leadership: Minimum of 3 years of experience managing customer support or sales r teams, with a proven track record of guiding teams to meet and exceed objectives.
Education: Bachelor’s degree from an accredited four-year college or university is preferred.
Communication: Exceptional verbal, written, and interpersonal skills; adept at at presenting information clearly across all levels of the organization and to external customers.
Analytical Skills: Strong practical problem-solving skills with the ability to interpret data, calculate core metrics (rates, ratios, percentages), and make effective decisions in a fast-paced environment.
Work Style: Highly organized, team-oriented, and self-motivated with a high level of professionalism, discretion, and confidentiality.
Travel: Ability and willingness to travel domestically (up to 10%).

WHAT'S IN IT FOR YOU

You'll be part of a people-centric culture where your well-being truly matters. Our comprehensive benefits package includes medical, dental, and vision coverage, along with unique perks like an onsite health clinic and an exceptional dollar-for-dollar 401(k) match up to 6%.

At our headquarters, you'll enjoy an onsite preschool, a full-service restaurant, and access to an onsite gym to help you stay active and energized. We also foster connection through regular team events and a collaborative, welcoming environment.

We also offer:

Opportunities for professional development, including access to LinkedIn Learning and a variety of in-house and external training programs
The chance to grow both personally and professionally in a dynamic, scale-up environment, backed by the strength and stability of a global company, TVH

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness, and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.

ABOUT TVH

TVH is a global one-stop shop for spare parts and accessories for forklift trucks, industrial equipment, and agricultural machinery. Our 4,600 colleagues are the strength, heart, and soul of TVH. We are a dynamic team, where initiative and entrepreneurship are valued, and innovation takes center stage.

TVH is an Equal Opportunity Employer. TVH will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.

Pay: $62,900.00 - $78,600.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Customer service: 5 years (Required)
Proven Support & Sales Leadership: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

support manager jobs in lenexa ks

Customer Support Supervisor

Manager, Maintenance

Emergency Department Manager

Equipment Service Shop Manager

Community Manager (Multi-Site) - Olathe, KS & Kansas City, MO

Commercial Account Manager

Account Manager

RN Case Manager FT Days Gold Team

Accounting Manager

Lead Teacher

Docketing Manager

Bilingual Client Services Manager – Call Center & Customer Support

Roofing Sales Manager – Storm Restoration ($250K–$500K+)

Senior Tax Manager

Facility Manager

Customer Service Manager

Maintenance Supervisor

Field Sales Manager

Rental Manager - Sales & Operations

Radiology Team Lead - Patient Services/Front Desk

I want to receive the latest job alert for support manager in lenexa ks

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