Top 752 Non profit Jobs in Leominster, Ma

Quality Assurance Specialist (Human Services)
The Arc of Opportunity —Fitchburg, MA
- $60,382 a year
- Full-time
- CPR Certification
- Writing skills
- HIPAA
Quick Apply
Community Relations Specialist
GTT, LLC —Marlborough, MA
- $30 - $37 an hour
- Contract
- Research
- Mid-level
- Office
- Dental insurance
- 401(k)
Quick Apply
1d
Employment Specialist
Advocates —Sterling, MA
- From $18.50 an hour
- Full-time
- CPR Certification
- Experience working with individuals with disabilities
- Computer literacy
Communications Manager
Aspire Living & Learning —Leominster, MA
- $80,000 - $85,000 a year
- Weekends as needed
- Remote
- Mid-level
- 3 years
- Travel
- 403(b) matching
- Health savings account
3h
Assistant Coordinator of Community Engagement (Campus Title: Assistant Coord of Student Activities)
Mount Wachusett Community College —Gardner, MA
- $58,979 - $100,530 a year
- Weekends as needed
- Writing skills
- Mid-level
- Office
2d
Administrative Assistant/Receptionist
Advocates —Sterling, MA
- From $19 an hour
- Full-time
- CPR Certification
- Writing skills
- English
Rental Assistance Specialist
Community Teamwork Inc —Lowell, MA
- $24 - $26 an hour
- Full-time
- Hybrid work
- Background check
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
13d
Person-Centered Plan Manager (AFC)
The Arc of Opportunity —Fitchburg, MA
- $25.95 an hour
- Full-time
- Current TB test
- Experience working with individuals with disabilities
- Computer literacy
- Paid holidays
- Paid time off
Quick Apply
6d
Outreach Manager
Veterans Inc. —Worcester, MA
- $70,000 - $75,000 a year
- Online Application
- Inventory management
- Mid-level
- 3 years
- 403(b) matching
- Paid parental leave
Quick Apply
Administrative Assistant - Education
SEVEN HILLS FOUNDATION INC —Barre, MA
- $23.00 - $24.94 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- Paid holidays
- Tuition reimbursement
10d
Monty's Market (Food Pantry) Manager
Mount Wachusett Community College —Gardner, MA
- $54,386 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Clinician
Auburn Youth and Family Services —Auburn, MA
- $62,000 - $70,000 a year
- Email
- School experience
- Licensed Clinical Social Worker
- Adults
- Paid holidays
- Paid time off
Quick Apply
Regional Clinical Director, Worcester, MA
Key Program, Inc. —Worcester, MA
- $85,000 - $90,000 a year
- Full-time
- Bilingual
- Residential
- Master's degree
- Continuing education credits
- Paid holidays
Quick Apply
Clinician
Community Resources For Justice —Shirley, MA
- Full-time
- Licensed Clinical Social Worker
- Mid-level
- Residential
Quick Apply
6d
Music Therapist
D'Youville Life and Wellness Community —Lowell, MA
- $18.37 - $22.50 an hour
- Part-time
- Skilled nursing facility
- Mid-level
- Bachelor's degree
- Employee assistance program
- Employee discount
Quick Apply
Part-Time Mental Health Clinician, Juvenile Court Clinic
Adolescent Consultation Services —Lowell, MA
- $45,000 - $50,000 a year
- Part-time
- Background check
- Spanish
- 5 years
- Continuing education credits
- 403(b) matching
Quick Apply
Family Clinician, $5K Hiring Bonus, Worcester, MA
Key Program, Inc. —Worcester, MA
- $70,000 - $80,000 a year
- Full-time
- Bilingual
- Bachelor of Science
- Licensed Clinical Social Worker
- Paid holidays
- Health insurance
Quick Apply
Registered Nurse
NFI Massachusetts, Inc. —Westborough, MA
- $45 an hour
- Part-time
- RN License
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Dental Hygienist
Greater Nashua Dental Connecti —Nashua, NH
- $43 - $46 an hour
- Full-time
- OSHA
- Mid-level
- In-person
- Health savings account
- Dental insurance
Quick Apply
2d
Residential Counselor
Community Resources For Justice —Leominster, MA
- $18 - $22 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Opportunities for advancement
Quick Apply

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Quality Assurance Specialist (Human Services)

The Arc of Opportunity -
Fitchburg, MA

Quick Apply

Job Details

Full-time
$60,382 a year

Qualifications

CPR Certification
CPI Certification
Driver's License

Full Job Description

Position Summary

The Quality & Safeguards Coordinator promotes and supports the health, safety, rights, and overall quality of services provided to individuals supported by The Arc of Opportunity. This position serves as the agency's Human Rights Coordinator and oversees key safeguards functions, including Human Rights Committee activities, DPPC reporting and follow-up, complaint management, investigations, safety planning, and stakeholder satisfaction initiatives.

Working collaboratively with agency leadership, program teams, and quality staff, the Quality & Safeguards Coordinator monitors trends, identifies opportunities for improvement, and supports the implementation of practices that protect individual rights, enhance safety, and strengthen service quality. The position conducts analysis, prepares reports, and facilitates quality improvement efforts related to safeguards, risk mitigation, and stakeholder feedback.

Responsibilities

Serves as the agency's Human Rights Coordinator and primary liaison for matters related to individual rights. Coordinates and facilitates Human Rights Committee meetings, maintains required documentation, and ensures appropriate follow-up on recommendations and concerns.
Oversees the intake, tracking, reporting, and follow-up of DPPC reports, reportable incidents, and other safeguards-related matters. Ensures timely submission of required documentation and supports programs in meeting reporting requirements.
Coordinates and conducts fact-finding reviews and investigations related to allegations, complaints, rights restrictions, safety concerns, and other matters impacting individuals receiving services. Prepares findings, recommendations, and required reports.
Monitors and tracks internal and external complaints involving individuals receiving services. Ensures concerns are addressed promptly, corrective actions are implemented, and outcomes are documented and communicated appropriately.
Coordinates the development, review, implementation, and maintenance of individual and program safety plans. Monitors effectiveness of safety strategies and supports programs in mitigating identified risks.
Conducts annual and periodic satisfaction surveys for individuals, families, guardians, employees, and other stakeholders. Analyzes results, identifies trends, and develops recommendations to improve service quality and stakeholder experience.
Collects, analyzes, and reports data related to safeguards activities, including Human Rights matters, complaints, investigations, incidents, safety plans, and satisfaction outcomes. Prepares reports and presentations for agency leadership, committees, and regulatory entities as required.
Identifies trends and areas of risk affecting individuals receiving services and collaborates with programs to develop and monitor corrective actions and quality improvement initiatives.
Supports compliance with regulatory requirements related to individual rights, incident management, safeguards, risk mitigation, and protective services. Provides technical assistance and guidance to programs regarding applicable regulations, policies, and best practices.
Maintains accurate, thorough, and confidential records in accordance with agency policies, HIPAA requirements, and applicable state and federal regulations.
Demonstrates professionalism, sound judgment, and a commitment to protecting the dignity, rights, health, and safety of individuals supported by the agency.
Advances The Arc's mission and values through respectful, person-centered practices that promote inclusion, self-determination, and quality of life.
Assumes additional responsibilities as assigned.

Qualifications:

A valid driver’s license and acceptable CORI and driving record are always required during employment with The Arc of Opportunity.
Bachelor's degree preferred.
In lieu of a degree, at least three to five years of experience implementing quality assurance initiatives.
Human Rights Officer certification preferred.
Knowledge of regulatory mandates and quality standards issued by oversight agencies.
Demonstrated managed care experience in a social service or medical environment.
Demonstrated strong statistical analysis skills.
Ability to communicate effectively with individuals at all levels of the organization.
Ability to navigate databases, interpret results and formulate recommendations and reports.
Excellent communication, interpersonal, and organizational skills.
Ability to work independently and travel to off-site locations.
Maintain certifications in CPR & FA, MAP, and CPI

The Arc is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.

When an applicant with a disability needs an accommodation to have an equal opportunity to apply and/or interview for a job, they may request it orally or in writing through the VP of Human Resources.

Monday-Friday 8am-4pm
40 hr/week

Quick Apply

Refine Your Search

non profit jobs in leominster, ma

Quality Assurance Specialist (Human Services)

Community Relations Specialist

Employment Specialist

Communications Manager

Assistant Coordinator of Community Engagement (Campus Title: Assistant Coord of Student Activities)

Administrative Assistant/Receptionist

Rental Assistance Specialist

Person-Centered Plan Manager (AFC)

Outreach Manager

Administrative Assistant - Education

Monty's Market (Food Pantry) Manager

Clinician

Regional Clinical Director, Worcester, MA

Clinician

Music Therapist

Part-Time Mental Health Clinician, Juvenile Court Clinic

Family Clinician, $5K Hiring Bonus, Worcester, MA

Registered Nurse

Dental Hygienist

Residential Counselor

I want to receive the latest job alert for non profit in leominster, ma

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