Top 74 Guest service agent Jobs in Lewis Center, Oh

Front Desk Agent
Hyatt Columbus/Polaris —Columbus, OH
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Sales Associate - FDA
Massage Envy —Lewis Center, OH
- $14 - $16 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
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Front Desk Agent at Renaissance Westerville Hotel
Renaissance Westerville —Westerville, OH
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
3d
Front Desk Agent
Paramount Philly Agency —Columbus, OH
- $3,816.36 - $4,596.05 a month
- Full-time
- Office
- Organizational skills
- In-person
Quick Apply
11d
Front Desk Agent
Renaissance Westerville —Westerville, OH
- From $16 an hour
- Part-time
- Background check
- Customer service
- Hotel
- Free parking
- Paid jury duty
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10d
Hotel Front Desk Agent
TownePlace Suites by Marriott Columbus Dublin —Dublin, OH
- $15 - $16 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Services (2nd Shift)
Candlewood Suites Polaris —Columbus, OH
- From $17 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
Quick Apply
1d
Front Desk Agent
Holiday Inn Express and Suites —Columbus, OH
- $14 - $16 an hour
- 8 hour shift
- English
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Polaris Columbus Residence Inn by Marriott —Columbus, OH
- $15 an hour
- Full-time
- Sales
- Residential
- Hotel
- Profit sharing
- Health insurance
Quick Apply
6d
Front Desk Agent
DoubleTree Dublin —Dublin, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
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Front Desk Agent - Four Points Columbus-Polaris
Four Point Sheraton —Columbus, OH
- $15 - $16 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
2d
Front Desk Guest Service Agent 2nd Shift 3pm - 11pm / Homewood Suites by Hilton Polaris
HOMEWOOD POLARIS —Columbus, OH
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Front Desk Agent - AM/PM Shift (Full time/Part time)
Crowne Plaza Columbus North - Worthington —Columbus, OH
- $15 - $17 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Guest Service Agent
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
- Part-time
- Background check
- Hotel
- High school diploma or GED
Quick Apply
Hotel Rotational Weekend Guest Service Agent
Home2 Suites Polaris —Columbus, OH
- From $15.50 an hour
- Part-time
- Hotel
- Front desk
- 1 year
- On-the-job training
Quick Apply
Guest Service Representative
Sonesta —Columbus, OH
- Weekends as needed
- Sales
- Basic math
- Hotel
- Paid parental leave
- Health savings account
12d
Front Desk Agent
Hampton Inn Columbus/Easton —Columbus, OH
- $16 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent Overnights - FT
Hollywood Casino at Columbus —Columbus, OH
- Weekends as needed
- Spanish
- Computer literacy
- English
Guest Service Agent
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply

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Front Desk Agent

Hyatt Columbus/Polaris -
Columbus, OH

Quick Apply

Job Details

Full-time
$16 - $17 an hour

Benefits

Health savings account
AD&D insurance
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Life insurance
Pet insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Position: Front Desk Agent

Reports To: Front Office Leadership / Assistant General Manager / General Manager

Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.

Pay Range: $16.00-$17.00 based on experience and qualifications

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards

Qualifications:

Education: High School diploma or equivalent.

Experience: Prior experience in a customer service role preferred.

Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Taking Care of You – Our Benefits

At Ivy, we believe in supporting our team both at work and in their personal lives. Your eligibility for benefits is based on your employment status, and full details will be shared with you during your first 30 days. Here’s a look at what we offer to help take care of you and your loved ones:

Health & Wellness

Medical
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)

Financial Security & Peace of Mind

Basic Life Insurance & AD&D
Voluntary Life Insurance
Voluntary Short-Term Disability
Voluntary Long-Term Disability
Critical Illness, Hospital Indemnity & Accident Plans
Pet Insurance
401(k) Retirement Plan

Time to Recharge

Paid Time Off (PTO), available as it’s accrued

Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Ivy Hospitality participates in E-Verify

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future.

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Refine Your Search

guest service agent jobs in lewis center, oh

Front Desk Agent

Front Desk Sales Associate - FDA

Front Desk Agent at Renaissance Westerville Hotel

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Front Desk Agent

Hotel Front Desk Agent

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Front Desk Agent

Front Desk Agent - Four Points Columbus-Polaris

Front Desk Guest Service Agent 2nd Shift 3pm - 11pm / Homewood Suites by Hilton Polaris

Front Desk Agent - AM/PM Shift (Full time/Part time)

Guest Service Agent

Hotel Front Desk Agent Full and Part-Time

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Guest Service Representative

Front Desk Agent

Front Desk Agent Overnights - FT

Guest Service Agent

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