Top 336 Call center representative Jobs in Lewisville Tx

Fraud Support Call Center Representative (CCC)
Jack Henry & Associates —Allen, TX
- $34,320 - $37,500 a year
- Weekends as needed
- Hybrid work
- Data entry
- 1 year
- Entry level
3d
Inside Sales Representative
GEICO —Richardson, TX
- $24.50 - $35.61 an hour
- Weekends as needed
- High school diploma or GED
- Associate's degree
- Communication skills
14d
Service Support Associate
A-1 Locksmith —Carrollton, TX
- $17 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
Call Center Sales Representative
MCI Careers —Dallas, TX
- $7.25 - $14.00 an hour
- Part-time
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Bilingual Help Desk Representative
CornerStone Staffing —Southlake, TX
- $20 - $22 an hour
- 8 hour shift
- Spanish
- Microsoft Outlook
- English
Quick Apply
9d
Customer Service Representative
Optum —Dallas, TX
- $18 - $32 an hour
- Overtime
- Remote
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
- Flexible schedule
3h
Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Health insurance
Quick Apply
Inbound Call Center Representative
Brandforge Tech —Dallas, TX
- $20 - $30 an hour
- Weekends as needed
- Sales
- Administrative experience
- Typing
- Paid training
- Health insurance
Quick Apply
7d
Call Center Representative
EYECARE SERVICES PARTNERS MANAGEMENT, LLC —Dallas, TX
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Customer Care Advisor
NCD —Dallas, TX
- $17.50 - $18.50 an hour
- Full-time
- Remote
- Spanish
- Microsoft Outlook
- Typing
- Paid training
- Disability insurance
Quick Apply
Call Center Member Service Representative - Hybrid
Texans Credit Union —Richardson, TX
- $19.50 - $23.00 an hour
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- High school diploma or GED
Quick Apply
Senior Customer Service Representative
Optum —Dallas, TX
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Microsoft Outlook
- Pass drug screening
- Paid training
9h
iPay Call Center Representative (CCC)
Jack Henry —Allen, TX
- $34,320 - $37,500 a year
- 8 hour shift
- Remote
- Research
- In-person
- 1 year
- Work from home
Remote Live Chat Support Agent / Specialist (Full-Time / Part-Time)
Qureos Inc —Dallas, TX
- Part-time
- Remote
- Google Workspace
- Computer literacy
- Administrative experience
1d
Remote Customer Service Representative
Kobie Marketing —Dallas, TX
- $17 - $19 an hour
- Weekends as needed
- Remote
- High school diploma or GED
- 2 years
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Call Center Agent
DaBella —Irving, TX
- From $19 an hour
- Full-time
- Typing
- Entry level
- Paid training
- Health savings account
Quick Apply
2d
iPay Call Center Representative (CCC)
Jack Henry & Associates —Allen, TX
- $34,320 - $37,500 a year
- 8 hour shift
- Hybrid work
- Research
- 1 year
- Entry level
- Work from home
Contact Center Representative
Systems Integration, Inc. —Dallas, TX
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Full Time Call Center Representative
TRANZACT —Richardson, TX
- From $18 an hour
- Full-time
- Hybrid work
- Spanish
- In-person
- Entry level
- Paid training
- Paid holidays
Quick Apply
Full-Time Verification Representative (Remote) - TX
Centerfield/Datalot —Dallas, TX
- $16 an hour
- Full-time
- Remote
- Background check
- Residential
- US work authorization
- Paid training
2d

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Fraud Support Call Center Representative (CCC)

Jack Henry & Associates -
Allen, TX

Apply Now

Job Details

Full-time
$34,320 - $37,500 a year
3 days ago

Qualifications

Customer communication

Full Job Description

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Jack Henry’s Fraud Center is part of the Consolidated Contact Center, an inbound contact center that works 24/7/365. In this position, you will provide high-quality customer service in a fast-paced environment assisting callers with fraud issues on their debit, credit, and ATM cards. This can include lost or stolen cards, and cardholder assistance. The pay range for this position is $34,320-$37,500 per year. Shift differentials are offered for qualifying shifts.

This is a remote position and candidates must live within approximately a 70-mile radius of our office locations in: Allen, TX; Louisville, KY; Springfield, MO; or Monett, MO. However, you will be required to be onsite for your first day of onboarding.

All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.

What you'll be responsible for:

Responding to incoming phone calls and gathering information regarding fraudulent or questionable debit, credit, or ATM activities.
Assisting cardholders in accordance with standard operating procedures, and directing them to their respective financial institutions when appropriate.
Actively participating in various group meetings including but not limited to team meetings, one-on-one discussions, and quality review sessions.
May perform other duties as assigned.

What you'll need to have:

A minimum of 1 year of customer service experience, either customer-facing or phone/chat support.
The ability to communicate clearly and effectively.
The commitment to work an assigned schedule in a contact center that is open around the clock, seven days a week. This may entail working nights, weekends, and holidays. (Training occurs during the first five weeks, Monday and Friday. The training schedule likely will not be your assigned schedule.)
Reliable, high-speed internet service that is at least 20 Mbps download and 10 Mbps upload. If there is more than one person using the internet, the download speed should be 25 Mbps.
A quiet and confidential workspace. You will also need a comparable backup location if your primary site experiences a power outage or an internet failure.

What would be nice for you to have:

A data entry background.
The ability to work well as part of a team, receiving feedback from leaders to improve metrics.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this positing, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.

#INDCC

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Refine Your Search

call center representative jobs in lewisville tx

Fraud Support Call Center Representative (CCC)

Inside Sales Representative

Service Support Associate

Call Center Sales Representative

Bilingual Help Desk Representative

Customer Service Representative

Call Center Representative - Hybrid

Inbound Call Center Representative

Call Center Representative

Customer Care Advisor

Call Center Member Service Representative - Hybrid

Senior Customer Service Representative

iPay Call Center Representative (CCC)

Remote Live Chat Support Agent / Specialist (Full-Time / Part-Time)

Remote Customer Service Representative

Call Center Agent

iPay Call Center Representative (CCC)

Contact Center Representative

Full Time Call Center Representative

Full-Time Verification Representative (Remote) - TX

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