Top 209 Guest service agent Jobs in Lewisville Tx

FRONT DESK AGENT
TEXAS WESTERN MANAGEMENT PARTNERS —Lewisville, TX
- Part-time
- Hotel
- Marketing
- Entry level
Quick Apply
Front Desk Agent
Courtyard Lewisville —Lewisville, TX
- Computer literacy
- Hotel
- High school diploma or GED
Call Center Representative - Hybrid
CNMK Texas Properties, LLC. —Frisco, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid training
- Health insurance
Quick Apply
FRONT DESK - FULL TIME - UP TO $15/HOUR
Crescent Hotels & Resorts LLC —The Colony, TX
- Up to $15 an hour
- Full-time
- Research
- Hotel
- Negotiation
Quick Apply
Front Desk Agent
Renaissance Dallas North Hotel —Dallas, TX
- $17 an hour
- Weekends as needed
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
11d
Front Desk Associate
Massage Envy —Flower Mound, TX
- $12 - $13 an hour
- Choose your own hours
- Clinic
- Math
- Computer skills
- Wellness program
- Health insurance
Quick Apply
Front Desk Associate
LA Fitness —Highland Village, TX
- From $11 an hour
- Part-time
- Bilingual
- Hotel
- Grocery store experience
Quick Apply
13d
Front Desk Agent
NFC Amenity Management —Grapevine, TX
- $17.50 - $18.00 an hour
- Part-time
- US work authorization
- Entry level
- Paid training
- Disability insurance
Quick Apply
Celebrity Services Agent
Marriott International, Inc —Grapevine, TX
- Full-time
- Hotel
- High school diploma or GED
- Leadership
Front Desk Agent-Part Time
Westin Dallas Stonebriar —Frisco, TX
- Part-time
- Military
- Office
- Math
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent (Full Time)
Omni Hotels & Resorts —Frisco, TX
- Full-time
- Adults
- Math
- Ability to stand for extended periods
Quick Apply
Ideal Service Agent (Full Time)
Omni Hotels & Resorts —Frisco, TX
- Weekends as needed
- Adults
- English
- Entry level
Quick Apply
5d
Spa Receptionist
Spavia Plano —Plano, TX
- $14 - $16 an hour
- Weekends as needed
- Cleaning
- Leadership
- Communication skills
- Paid training
- Health insurance
Quick Apply
Hotel Front Desk Agent
Aloft Hotel Coppell by Marriott —Coppell, TX
- $15 - $16 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Paid time off
- Flexible schedule
Quick Apply
AC Hotel Dallas Frisco - Front Desk Agent
Aimbridge Hospitality —Frisco, TX
- $18.50 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Front Desk Agent
Tru by Hilton —Coppell, TX
- Part-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
6d
Guest Services Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Irving, TX
- $15.00 - $17.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
FRONTDESK AGENT
JVK Hospitality —The Colony, TX
- 8 hour shift
- Hotel
- Organizational skills
- Front desk
- Employee discount
Quick Apply
Front Desk Receptionist
Staybridge Suites —Plano, TX
- $15 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- Computer skills
- Paid time off
- Employee assistance program
Quick Apply
14d
Front Desk Agent
DoubleTree by Hilton Hotel Dallas Near the Galleria —Dallas, TX
- Weekends as needed
- Basic math
- Hotel
- 1 year
- Health insurance
- 401(k)
Quick Apply
12d

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guest service agent jobs near lewisville tx

FRONT DESK AGENT

TEXAS WESTERN MANAGEMENT PARTNERS
Lewisville, TX

Quick Apply

Job Details

Part-time | Full-time

Qualifications

Buffet service
Visitor query response
Report preparation
Objection handling (sales technique)
Hotel and accommodations payment processing
Cash amount verification
Confidential information handling
Operator switchboards
Hotel policy compliance
Promoting products
Financial transaction processing
Phone communication
Greeting customers
Answering guest questions
Hotel room assignment management
Store opening/closing procedures
Cash register operations
Accounting data entry
Fax machines
Hospitality housekeeping
Laundry washing
Cleaning messes in dining areas
Telephone systems
Deposits
Hotel and accommodations guest complaints handling
Faxing
Marketing
Entry level
Office phone management

Full Job Description

Books guest reservations and/or coordinates with reservation center

Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests

Handles confidential information, including guest records, with a high degree of integrity

Answers and routes call as appropriate; takes guest messages with accuracy

Assists with sales and marketing efforts as directed by the General Manager

Offers and properly handles requests for wake-up calls

Records pertinent guest information in the pass on log

Replenishes continental breakfast as needed and keeps the area clean

Ensures common area/lobby is clean

Performs laundry functions as directed

Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.

Answers phone in a prompt, efficient, and friendly manner.

Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area.

Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary.

Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction.

Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests.

Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction.

Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs.

Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank.

Balances cash bag at open and closing of each shift.

Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard.

Provides a professional image at all times through appearance and dress.

Follows company policies and procedures.

Note: Other duties as assigned by supervisor or management

Quick Apply

Refine Your Search

guest service agent jobs in lewisville tx

FRONT DESK AGENT

Front Desk Agent

Call Center Representative - Hybrid

FRONT DESK - FULL TIME - UP TO $15/HOUR

Front Desk Agent

Front Desk Associate

Front Desk Associate

Front Desk Agent

Celebrity Services Agent

Front Desk Agent-Part Time

Front Desk Agent (Full Time)

Ideal Service Agent (Full Time)

Spa Receptionist

Hotel Front Desk Agent

AC Hotel Dallas Frisco - Front Desk Agent

Front Desk Agent

Guest Services Representative (Front Desk Agent) - WoodSpring Suites

FRONTDESK AGENT

Front Desk Receptionist

Front Desk Agent

I want to receive the latest job alert for guest service agent in lewisville tx

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