Top 383 Patient experience manager Jobs in Lexington, Ky

Health Center Manager 2 (KY)_Health Center
Planned Parenthood GNHI —Lexington, KY
- $64,000 - $107,795 a year
- Full-time
- Customer service
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
Patient Education Center Manager/UKHC
University of Kentucky —Lexington, KY
- $71,323 - $131,685 a year
- 8 hour shift
- Background check
- Nursing
- Management
4d
Research Project Manager
University of Kentucky —Lexington, KY
- $53,061 - $87,526 a year
- Weekends as needed
- Remote
- Background check
- Management
- Pass drug screening
6d
Medical Support Assistant (Advanced)
US Veterans Health Administration —Lexington, KY
- $47,779 - $62,112 a year
- Online Application
- Background check
- Pass drug screening
- No experience needed
- Paid parental leave
- Paid holidays
HR Onboarding Supervisor
University of Kentucky —Lexington, KY
- $48,214 - $79,560 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
11d
Medical Operations Manager/ Practice Manager
Medi-Weightloss —Lexington, KY
- Mid-level
- Clinic
- Supervising experience
Quick Apply
Director of Finance
Compassionate Care Plus —Richmond, KY
- $83,000 - $90,000 a year
- Full-time
- Hybrid work
- Writing skills
- Office
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
1d
Clinical Assistant Scribe Specialty Derm (4381) DERMATOLOGY EAST
Lexington Clinic —Lexington, KY
- Extended hours
- CPR Certification
- Mid-level
- Clinic
Quick Apply
Licensed Account Manager
Longevity Health —Lexington, KY
- Full-time
- Clean driving record
- Skilled nursing facility
- Nursing home
Quick Apply
CMA/AUDIOLOGY TECHNICIAN (4376) AUDIOLOGY NICHOLASVILLE RD
Lexington Clinic —Lexington, KY
- Full-time
- CPR Certification
- Clinic experience
- Mid-level
Quick Apply
Nurse Practitioner, Advanced Practice Provider
Oak Street Health —Lexington, KY
- $78,331 - $168,714 a year
- Full-time
- Nursing
- Primary Care
- Adults
- Health insurance
- Dental insurance
Clinical Manager (BCBA)
Cultivate Behavioral Health & Education —Lexington, KY
- $88,000 - $100,000 a year
- Full-time
- Pass drug screening
- Public speaking
- Mid-level
- Continuing education credits
- Paid holidays
Quick Apply
6d
Registered Nurse
Oak Street Health —Lexington, KY
- $54,095 - $116,760 a year
- Full-time
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Optometric Technician I - Simpson Optical - Governor's Lane
Keplr Vision —Lexington, KY
- $16 - $18 an hour
- Full-time
- Basic math
- High school diploma or GED
- Clinic
Quick Apply
Nurse Manager Cardiac ICU Step Down
Saint Joseph Hospital - Lexington —Lexington, KY
- $41.97 - $62.43 an hour
- Full-time
- Nursing
- RN License
- Bachelor of Science
Float BCBA (Multi-Site Coverage)
Cultivate Behavioral Health & Education —Kentucky
- $75,000 - $100,000 a year
- Full-time
- Pass drug screening
- Mid-level
- Master's degree
- Travel reimbursement
- Continuing education credits
Quick Apply
Data Management Specialist
University of Kentucky —Lexington, KY
- $48,214 - $79,560 a year
- Weekends as needed
- Background check
- Bachelor of Science
- Pass drug screening
Resident Services Manager
West Shore —Lexington, KY
- Weekends as needed
- Management
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Regional Manager of Operations - Lexington
Heartland Dental —Lexington, KY
- Full-time
- Dental office
- Customer service
- Travel
Quick Apply
10d
Practice Manager (4268) ORTHOPEDICS & NEUROSCIENCE CENTER
Lexington Clinic —Lexington, KY
- CPR Certification
- RN License
- Bachelor of Science
Quick Apply

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Health Center Manager 2 (KY)_Health Center

Planned Parenthood GNHI -
Lexington, KY

Apply Now

Job Details

Full-time
$64,000 - $107,795 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Productivity software

Full Job Description

Why Planned Parenthood?

Working at Planned Parenthood Great Northwest, Hawai’i, Alaska, Indiana, Kentucky is more than a job. It provides the opportunity to contribute to our powerful mission and perform meaningful work.

In healthcare services, this means a commitment to providing the absolute best in patient care and education. Our exceptional health center staff drives our mission forward by upholding our acclaimed customer service & confidentiality standards, and working to create a safe, judgement-free space for anyone seeking Planned Parenthood services.

About our Health Center Manager 2 position

Under the general supervision of the Area Services Director, provides supervision to staff, oversees the proper functioning of daily operations of the health center, responsible for operations of assigned facility, including budgetary and productivity goals, and monitors compliance with health center productivity and budgetary goals, and incorporates those functions into the overall operations of the agency.

What you will be doing!
Supervising, training, coaching, evaluating, and hiring health center staff. Providing direct patient care; monitoring quality of care and services; providing input and recommendations for planning of changes in procedures, protocols, and services; maintaining efficient health center flow; maintaining staff schedules; developing appointment schedules; monitoring and adjusting appointment schedules for efficient health center flow and failed health center rates.

Key Responsibilities:

Maintain efficient, patient-centered health center services by organizing office operations and procedures; prepares payroll; evaluate and recommend system improvements; implement and ensures staff compliance with changes in procedures, protocols, and services; review and approve supply requisitions; assign and monitors front and back-office functions.
Maintain health center staff by recruiting, selecting, orienting, and training staff; selection of licensed medical staff done in coordination with the Director (or Assistant) Director of Clinician Services.
Maintain positive and productive health center staff results by monitoring, coaching, counseling, and disciplining employees, and appraising job results.
Monitor and evaluate staff job performance and initiates disciplinary action as needed, in consultation with Human Resources. Monitors and evaluates licensed staff (RN, PA, NP) in conjunction with the Director of Clinician Services or the Assistant Director of Clinician Services.
Provide community outreach and networks with community agencies to increase PPGNHAIK visibility and educate about PPGNHAIK services, and contributes to the team effort of the agency, thereby ensuring quality care and services for clients.
Monitor/audit follow up file monthly, reporting as per protocol.
Monitor and audit OSHA/WISHA standards ensuring compliance by all staff.
Serve as a resource to staff on personnel and health center operation matters; must be knowledgeable and compliant with union contract where applicable.
Maintain efficient health center flow by planning and implementing patient staff scheduling that minimizes patient wait times.
Complete operational requirements by developing patient and staff schedules, following up on work results.
Maintain positive staff morale and is customer focused to both internal and external customers. Plan and facilitate staff meetings with feedback from the clinician team.
Ensure that staff are kept informed of procedure and policy changes and other vital information regarding services or activities agency wide.
Monitor quality of care and services provided by staff by following QI guidelines for audits of follow-up, chart audits, and completion of laboratory compliance reports.
Ensure completion of all weekly, monthly, and quarterly health center reports.
Achieve financial objectives by scheduling expenditures, analyzing variances, and initiating corrective action.
Cash out health center receipts, prepares bank deposits, and monitors and reconciles petty cash.
As a member of the Health Center Manager team, work closely and cooperatively with other agency departments, including the Clinical Services Leadership Team.
Attend meetings and training required to keep up to date regarding agency and disseminate information to staff.
Oversee and maintain the professional appearance and proper functioning of the site facilities.
Ensure that staff understands and complies with agency policies and protocols.
Facilitate health center operations by problem solving with staff, Area Services Director, Director (or Assistant) of Clinician Services, and all departments within administration that provide support to Clinical Services operations.
Provide patient care, as needed.

Minimum Qualifications:
BA/BS in related field preferred.
3 years of supervisory or management training and experience required or equivalent based on increase in position responsibilities and leadership experience.
Proficiency in Microsoft Office Suite.

Preferred Qualifications:
Patient Data software and EMR experience preferred.

Salary Range:
$64,000to $107,795 annually

Position Type:
Full-time

Benefits Eligibility:
This position is eligible for PPGNHAIK benefits. As part of our total compensation, we provide a comprehensive benefits plan including medical, dental and vision plans, retirement, paid time off, short and long-term disability and life insurance. For additional information about our benefits program, please send an email to [email protected].

Other Information:
All of our employees must present proof of receiving a current flu shot prior to their first day of employment.

What we expect from you.

That you adhere to our code of conduct, policies, procedures, and protocols.
That you always demonstrate a high degree of professionalism.
That you always support and model our customer service standards.
That you value continuous learning and seek ongoing training and development.

Our commitment to diversity:
At PPGNHAIK, we’ve outlined our priorities and goals as we continue to cultivate and promote a diverse, equitable, & inclusive culture that champions dignity, care, and respect, and where employees feel welcomed and motivated to do their best. These priorities reflect our promise to support programs and initiatives that promote continuous learning and organizational development and discussions on DEI topics; provide internal developmental opportunities; and assess what more we can do to nurture a supportive and equitable work environment.

Equal Employment Opportunity
PPGNHAIK is an Equal Opportunity Employer. Equal Opportunity will be provided to all employees and applicants for employment on the basis of their ability and competence without unlawful discrimination on the basis of their race, color, ethnicity, national origin, gender, gender identity, gender expression, sexual orientation, religion, protected veteran status, marital status, age, disability, or any other status protected by applicable state or federal law.

Apply Now

Refine Your Search

patient experience manager jobs in lexington, ky

Health Center Manager 2 (KY)_Health Center

Patient Education Center Manager/UKHC

Research Project Manager

Medical Support Assistant (Advanced)

HR Onboarding Supervisor

Medical Operations Manager/ Practice Manager

Director of Finance

Clinical Assistant Scribe Specialty Derm (4381) DERMATOLOGY EAST

Licensed Account Manager

CMA/AUDIOLOGY TECHNICIAN (4376) AUDIOLOGY NICHOLASVILLE RD

Nurse Practitioner, Advanced Practice Provider

Clinical Manager (BCBA)

Registered Nurse

Optometric Technician I - Simpson Optical - Governor's Lane

Nurse Manager Cardiac ICU Step Down

Float BCBA (Multi-Site Coverage)

Data Management Specialist

Resident Services Manager

Regional Manager of Operations - Lexington

Practice Manager (4268) ORTHOPEDICS & NEUROSCIENCE CENTER

I want to receive the latest job alert for patient experience manager in lexington, ky

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