Top 1468 Customer experience manager Jobs in Lexington, Sc

Enrollment Lead- Aetna Employer Portal
CVS Health —Columbia, SC
- $54,300 - $159,120 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
6d
Area Loss Prevention Manager (South Carolina) - Remote w/ Travel
Harbor Freight Tools USA, Inc. —Columbia, SC
- $87,600 - $131,500 a year
- Weekends as needed
- Management
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
District Operations Manager- Columbia, SC
Canteen —Columbia, SC
- $75,000 - $90,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Disability insurance
Quick Apply
Nurse Manager - Observation Unit
Lexington Health —West Columbia, SC
- Full-time
- Background check
- CPR Certification
- Nursing
- Free parking
- Wellness program
Quick Apply
Sr. Manager Quality Assurance
The Ritedose Corporation —Columbia, SC
- $108,768 - $141,398 a year
- Full-time
- Background check
- 7 years
- Engineering
- Health insurance
- Tuition reimbursement
Quick Apply
Service Manager
Salem Leasing —Columbia, SC
- Extended hours
- Mechanic experience
- Sales
- CDL
- Paid holidays
- Health insurance
Quick Apply
Fleet Manager
TMC Transportation —Columbia, SC
- From $55,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Automotive Service Manager
Holler Classic Family of Dealerships —Columbia, SC
- From $90,000 a year
- Urgently hiring
- Background check
- Clean driving record
- Sales
- Health savings account
- Health insurance
Quick Apply
11d
Automotive Parts Manager
Holler Classic Family of Dealerships —Columbia, SC
- From $70,000 a year
- Urgently hiring
- Background check
- Clean driving record
- Management
- Health savings account
- Health insurance
Quick Apply
11d
Manager, IT Delivery
Unum Group —Columbia, SC
- $89,400 - $183,500 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Health insurance
Electrical Branch Manager
IEG —Columbia, SC
- $90,000 - $120,000 a year
- Overtime
- 5 years
- Microsoft Office
- Business development
- Health insurance
- Dental insurance
Quick Apply
17h
RN Unit Manager: $5,000 SIGN-ON BONUS!
Rice Estate —Columbia, SC
- Full-time
- CPR Certification
- Nursing
- RN License
- Free parking
- Paid training
Quick Apply
7d
RN Unit Manager
Heritage at Lowman —Chapin, SC
- Full-time
- CPR Certification
- Nursing
- RN License
Quick Apply
On-Site Lead Maintenance Technician
Confidential —Columbia, SC
- $47,000 - $60,000 a year
- Full-time
- Customer service
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Mitigation Manager - Water, Fire and Mold Restoration
Kingsley Water Damage & Fire Cleanup —West Columbia, SC
- $60,000 - $80,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- 401(k)
Quick Apply
6d
Sales Manager - Home Improvement
Home Genius Exteriors —Columbia, SC
- $175,000 - $350,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Construction Manager *PETROLEUM EXPERIENCE*
Guardian Fueling Technologies LLC —Columbia, SC
- Weekends as needed
- Clean driving record
- Construction site
- Basic math
- Paid holidays
- 401(k) matching
Quick Apply
Sales Manager - Home Improvement
Home Genius Exteriors —Lexington, SC
- $175,000 - $350,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Account Manager
Hansen Talent Group —Lexington, SC
- Microsoft Excel
- Mid-level
- Office
Quick Apply
Operations Supervisor
JCPenney —Columbia, SC
- $18 - $23 an hour
- Merchandising
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance

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customer experience manager jobs near lexington, sc

Enrollment Lead- Aetna Employer Portal

CVS Health -
Columbia, SC

Apply Now

Job Details

Full-time
$54,300 - $159,120 a year
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Feature validation testing
IT user and group management
Operations coordination
Operations transformation
Business analysis
Metrics Reporting
Key Performance Indicators
Quality issues
User acceptance testing
Leading team collaboration initiatives
Management reporting
Operational excellence initiatives
Cross-functional team management
Project stakeholder communication
Cross-functional communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary
The Enrollment Lead serves as the centralized point of contact for all enrollment-related matters within the Aetna Employer Portal operational support team. This role provides Level 2 support for escalated enrollment issues, leads internal training and operational readiness, oversees migration from legacy enrollment tools, and drives continuous process improvement. The Enrollment Lead collaborates closely with Sales, Eligibility Consultants, and cross-functional teams to ensure seamless billing operations and exceptional customer experience. This position is critical in supporting the transition to new platform capabilities and in fostering a culture of innovation and accountability.

** Position may sit anywhere in the United States

Responsibilities

Lead day-to-day execution of enrollment feature development and operational support within the Aetna Employer Portal.
Partner with business stakeholders to document current vs. future state enrollment processes and capabilities.
Manage user acceptance testing (UAT) to validate enrollment features against design specifications.
Oversee access and registration processes for new and existing users, including migration from legacy tools (e.g., ESW, EZEnroll, EZLink, ABAT, BenefitFocus).
Provide troubleshooting and support for internal and external users related to enrollment and billing.
Monitor and report on enrollment performance metrics; identify and implement process improvement opportunities.
Support the development and execution of communication and training materials for Sales and Account teams.
Collaborate with tool owners to coordinate decommissioning activities and ensure readiness for portal launch phases.
Champion a customer-centric approach, ensuring enrollment solutions are intuitive and aligned with user needs.
Foster a culture of continuous improvement and operational excellence.

Required Qualifications

5+ years of experience in healthcare operations, enrollment management, or digital platform support.
Proven track record in managing cross-functional initiatives and driving operational improvements.
Strong understanding of enrollment systems, user provisioning, and portal-based workflows.
Experience with UAT coordination and feature validation.
Excellent communication and stakeholder engagement skills.
Proficiency in reporting and performance metric analysis.

Preferred Qualifications

Experience with Aetna Employer Portal or similar enterprise healthcare platforms.
Familiarity with legacy systems such as MEA, ESW, EZLink, ABAT, and EZenroll.
Background in sales operations or account management support.
Exposure to digital transformation initiatives and agile development environments.

Education

Bachelor’s degree preferred / specialized training / relevant professional qualifications.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

customer experience manager jobs in lexington, sc

Enrollment Lead- Aetna Employer Portal

Area Loss Prevention Manager (South Carolina) - Remote w/ Travel

District Operations Manager- Columbia, SC

Nurse Manager - Observation Unit

Sr. Manager Quality Assurance

Service Manager

Fleet Manager

Automotive Service Manager

Automotive Parts Manager

Manager, IT Delivery

Electrical Branch Manager

RN Unit Manager: $5,000 SIGN-ON BONUS!

RN Unit Manager

On-Site Lead Maintenance Technician

Mitigation Manager - Water, Fire and Mold Restoration

Sales Manager - Home Improvement

Construction Manager PETROLEUM EXPERIENCE

Sales Manager - Home Improvement

Account Manager

Operations Supervisor

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