Top 4 Customer service representative (teller) Jobs in Lihue Hi

Customer Service Representative (Teller)
Garden Island Federal Credit Union —Lihue, HI
- $20 - $22 an hour
- Full-time
- Background check
- US work authorization
- In-person
- Disability insurance
- Health insurance
Quick Apply
4d
Member Services Representative (Teller/Customer Service) - Kilauea/Lihue
Kauai Federal Credit Union —Kauai, HI
- $22 - $28 an hour
- Full-time
- Background check
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative/Bank Teller
Finance Factors Ltd —Lihue, HI
- $19 - $20 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Customer Service Representative I (Princeville Branch)
First Hawaiian Bank —Princeville, HI
- $24.00 - $27.50 an hour
- Full-time
- Word processing
- Mid-level
- Office

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Member Services Representative (Teller/Customer Service) - Kilauea/Lihue
Kauai Federal Credit Union —Kauai, HI
MSR’s must be knowledgeable about a range of credit union operations, able to process a variety of financial transactions, open and close accounts, and have the…
$22 - $28 an hour
Quick Apply

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Customer Service Representative (Teller)

Garden Island Federal Credit Union -
Lihue, HI

Quick Apply

Job Details

Full-time
$20 - $22 an hour
4 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Opportunities for advancement
Bereavement leave
Life insurance
Prescription drug insurance
Paid sick time

Qualifications

Financial services customer support
Upselling
Scanning
Cross-selling
Deposits

Full Job Description

POSITION SUMMARY: The Teller is responsible for providing exceptional member service while accurately processing financial transactions, maintaining compliance with credit union policies and regulatory requirements, and supporting daily branch operations. The Teller serves as a primary point of contact for members and helps ensure a positive member experience through professional, efficient, and secure transaction processing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Member Transactions

Process member deposits accurately and efficiently.
Apply deposit holds in accordance with credit union policies and procedures.
Operate within a $500 transaction limit during the probationary period.
Operate within a $750 transaction limit after successful completion of probation.
Process member withdrawals while verifying account ownership and available funds.
Complete account-to-account and member-requested transfers.
Scan and balance checks using the credit union's check imaging system.
Post incoming mail deposits, mailed checks, and One Stop checks to appropriate member accounts.
Maintain and balance a teller cash drawer/cash can with a cash limit of $5,000.
Accurately count, verify, and secure cash transactions.
Perform Level 0 override transactions within authorized limits.

Compliance and Risk Management

Adhere to all Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and credit union regulatory requirements.
Identify and report unusual or suspicious account activity according to established procedures.
Maintain confidentiality of member information and account records.
Follow all security, fraud prevention, and cash-handling procedures.

Member Service

Read and explain member disclosure forms and required account documentation.
Answer members’ questions regarding account services, policies, and procedures.
Deliver courteous, professional, and member-focused service during all interactions.
Resolve routine member concerns and escalate complex issues to appropriate personnel.

Payment Processing

Process credit card payments through Quick Assist and other approved payment systems.
Ensure all payments are posted accurately and timely.

OTHER DUTIES AND RESPONSIBILITIES:

· Assist with branch opening and closing procedures.

· Maintain accurate transaction records and complete required documentation.

· Support team members with operational tasks and member service needs.

· Participate in required training, compliance reviews, and staff meetings.

· Cross-sell and educate members on available credit union products and services when appropriate.

· Assist with balancing branch operations and identifying transaction discrepancies.

· Maintain a professional appearance and represent the credit union positively within the community.

· Perform other duties as assigned by management.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

401(k)
Bereavement leave
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Prescription drug insurance
Vision insurance

Ability to Commute:

Lihue, HI 96766 (Required)

Ability to Relocate:

Lihue, HI 96766: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative (teller) jobs in lihue hi

Customer Service Representative (Teller)

Member Services Representative (Teller/Customer Service) - Kilauea/Lihue

Customer Service Representative/Bank Teller

Customer Service Representative I (Princeville Branch)

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