Top 138 Administrative supervisor Jobs in Lincoln, Ne

Provider Relations Support Supervisor
UnitedHealth Group —Lincoln, NE
- $49,700 - $88,800 a year
- Full-time
- Microsoft Word
- Pass drug screening
- High school diploma or GED
Worksite and Group Administration Supervisor
Assurity Life Insurance Company —Lincoln, NE
- Overtime
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply
Swing Shift Supervisor - Lincoln, NE
ADM —Lincoln, NE
- $58,100 - $108,000 a year
- Overtime
- Background check
- Writing skills
- Mid-level
- Paid parental leave
- Health savings account
2d
Nursing Supervisor - Registered Nurse
Lincoln Medical Education Partnership —Lincoln, NE
- $85,000 - $105,000 a year
- Online Application
- Background check
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Quick Apply
2nd Shift Supervisor - Lincoln, NE
ADM —Lincoln, NE
- $58,100 - $108,000 a year
- Overtime
- Background check
- Writing skills
- Mid-level
- Paid parental leave
- Health savings account
Production Supervisor
Grain Craft —Crete, NE
- From $80,000 a year
- Weekends as needed
- Background check
- Engineering
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
1d
Residential Supervisor (Human Services)
The Community Supports Network —Lincoln, NE
- $44,000 - $47,500 a year
- Full-time
- Clean driving record
- No experience needed
- Mid-level
- Paid training
- Health insurance
Quick Apply
9d
Distribution Center Supervisor
Tractor Supply Company —Waverly, NE
- Full-time
- Mid-level
- Windows
- Forklift
- Paid parental leave
- Disability insurance
Operations Supervisor - 1st Shift
GXO Logistics —Lincoln, NE
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
IT Service Desk Supervisor
Lincoln Electric System —Lincoln, NE
- $107,342 - $134,178 a year
- Full-time
- Computer science
- 7 years
- Computer Science
8d
Supervisor, Materials Mgmt
General Dynamics Ordnance & Tactical Systems —Lincoln, NE
- Full-time
- Microsoft Excel
- ERP systems
- Mid-level
- Health insurance
Executive Administration Supervisor (Executive Assistant)
Bryan Health —Lincoln, NE
- Full-time
- Writing skills
- English
- Office
Lead Desk Clerk - Front Office Supervisor
TownePlace Lincoln —Lincoln, NE
- Basic math
- Mid-level
- Communication skills
RCM Supervisor ll
Paradigm Oral Surgery —Lincoln, NE
- $55,000 - $65,000 a year
- Monday to Friday
- Remote
- Computer literacy
- Microsoft Office
- Analysis skills
Quick Apply
2d
Data Center Operations Supervisor - Weekends 3rd Shift
GXO Logistics —Lincoln, NE
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
12d
Stocking Team Supervisor
Walmart —Lincoln, NE
- $21 - $34 an hour
- Full-time
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
Supervisor, Production - 2nd Shift
General Dynamics Ordnance & Tactical Systems —Lincoln, NE
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
- Health insurance
13d
Production Supervisor - 1st Shift
Vertiv —Lincoln, NE
- Overtime
- ERP systems
- Mid-level
- Forklift
Customer Service Supervisor-Wellness Club, 30hrs/wk, Lincoln
Madonna Rehabilitation Hospital —Lincoln, NE
- Part-time
- CPR Certification
- Microsoft Outlook
- BLS Certification
6d
Shipping Supervisor - 2nd Shift
Smithfield Foods —Lincoln, NE
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Travel

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Provider Relations Support Supervisor

UnitedHealth Group -
Lincoln, NE

Apply Now

Job Details

Full-time
$49,700 - $88,800 a year

Qualifications

Microsoft Word
Staff supervision
Presentation software
Team supervision
Managing teams in a customer support role
Phone communication
High school diploma or GED
Database software proficiency

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Provider Relations Support Supervisor is responsible for directly managing and mentoring the Provider Relations Support (PRS) Team while overseeing the daily operations of the access center. This role drives team performance, service quality, and operational effectiveness through hands‑on leadership, performance monitoring, data analysis, and continuous improvement initiatives. The Supervisor partners closely with department leadership to develop staff, enhance the provider and borrower experience, manage escalations, and support organizational goals through effective training, reporting, and process optimization. This position serves as a key escalation point and strategic contributor, ensuring consistent achievement of performance metrics, engagement, and service excellence across the team.

Primary Responsibilities:

Directly supervises, coaches, and develops a team of 6-8 Provider Relations Support agents, with an emphasis on performance consistency, quality improvement, engagement, and long-term professional growth
Oversees daily access center staffing and workflow to ensure service level adherence, productivity expectations, and quality standards are consistently met
Conducts regular call monitoring and performance evaluations; delivers timely, data-informed coaching, feedback, and corrective action when needed
Serves as the primary escalation point for complex provider or borrower issues, supporting agents while modeling effective communication, decision-making, and problem-solving
Facilitates team meetings, trainings, and development discussions to reinforce expectations, communicate performance results, and promote accountability and engagement
Champions employee engagement, recognition, and morale initiatives that foster collaboration, ownership, and a high-performance culture
Partners with department leadership on hiring decisions, onboarding, scheduling, performance management, and workforce planning for assigned staff
Designs, implements, and maintains an ongoing, continuous training program to improve agent skill development, quality outcomes, and the provider and borrower experience
Develops and maintains a structured workforce management reporting and monitoring framework to identify operational trends, staffing gaps, capacity needs, hiring forecasts, and scheduling considerations
Analyzes dashboards, performance metrics, and trend data to identify gaps, training needs, staffing requirements, and process improvement opportunities; translates insights into actionable recommendations for leadership
Leads the implementation and full utilization of Balto, ensuring it supports real-time agent guidance, quality assurance standards, performance monitoring, and training effectiveness
Develops, prepares, and delivers leadership-focused performance, quality, training, and workforce reports that demonstrate operational outcomes, improvement impact, and team progression
Drives continuous improvement initiatives by designing and executing processes that enhance operational readiness, service quality, and the overall provider and borrower experience
Composes, evaluates, and delivers training for new and existing staff on systems, procedures, quality standards, and performance expectations
Maintains awareness of evolving business needs and proactively adjusts training, reporting, and operational processes to support organizational goals.
Collaborates with department leadership on team- and department-level initiatives informed by data, performance outcomes, and operational insights
Performs other duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High school diploma
1+ years of supervisory or team lead experience
1+ years of experience providing customer service over the phone
Intermediate proficiency in MS Word, PowerPoint, Excel and Access

Preferred Qualifications:

Undergraduate degree
2+ years of provider relations experience
Knowledge of the financial services industry preferred

Soft Skills:

Exceptional presentation, written and verbal communication skills
Strong supervisory and leadership skills
Ability to work in a fast-paced environment
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Ability to meet service levels to maintain quality standards
Strong analytical and problem-solving skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $49,700 - $88,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Apply Now

Refine Your Search

administrative supervisor jobs in lincoln, ne

Provider Relations Support Supervisor

Worksite and Group Administration Supervisor

Swing Shift Supervisor - Lincoln, NE

Nursing Supervisor - Registered Nurse

2nd Shift Supervisor - Lincoln, NE

Production Supervisor

Residential Supervisor (Human Services)

Distribution Center Supervisor

Operations Supervisor - 1st Shift

IT Service Desk Supervisor

Supervisor, Materials Mgmt

Executive Administration Supervisor (Executive Assistant)

Lead Desk Clerk - Front Office Supervisor

RCM Supervisor ll

Data Center Operations Supervisor - Weekends 3rd Shift

Stocking Team Supervisor

Supervisor, Production - 2nd Shift

Production Supervisor - 1st Shift

Customer Service Supervisor-Wellness Club, 30hrs/wk, Lincoln

Shipping Supervisor - 2nd Shift

I want to receive the latest job alert for administrative supervisor in lincoln, ne

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