Top 13 Customer care coordinator Jobs in Lincoln, Ne

Customer Care Coordinator
Numotion —Lincoln, NE
- Overtime
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Patient Care Coordinator
Eyes on Lincoln —Lincoln, NE
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
18h
Service Coordinator
ECC —Lincoln, NE
- $25 - $28 an hour
- 8 hour shift
- Microsoft Outlook
- Ability to walk for extended periods
- ERP systems
- Profit sharing
- Paid holidays
Quick Apply
Front Desk Receptionist
Be Well Clinical Studies —Lincoln, NE
- $15 - $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Patient Care Coordinator
Beltone —Lincoln, NE
- $17 - $21 an hour
- Full-time
- Inventory management
- 5 years
- Office
- Health insurance
- Dental insurance
13d
Patient Care Coordinator
Lincoln Orthopedic Physical Therapy —Lincoln, NE
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Hearing Ambassador (Patient Care Coordinator)
NationsBenefits, LLC —Lincoln, NE
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
Hospital Admissions Coordinator
Memorial Health Care Systems —Seward, NE
- Weekends as needed
- Outpatient experience
- ER
- Outpatient
- Health savings account
- Disability insurance
Quick Apply
6d

More jobs to discover

Find similar jobs that you might be interested in.

Provider Operations Coordinator - Omaha
P3 Health Partners —Omaha, NE
Must have a valid driver’s license, safe driving record, and able to furnish reliable transportation. High school diploma/GED required, associate degree in…
$22 - $30 an hour
Quick Apply
Patient Care Coordinator
Eyes on Lincoln —Lincoln, NE
Answer telephone calls, respond to inquiries, and manage email or digital communications in a timely and professional manner. You'll join a team that:
Quick Apply
18h

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Referral Coordinator
MSA Primary Care —Newark, OH
Monitor incoming emails and voicemails to the referral department. Communicate effectively with the clinical team to obtain all pertinent information to send…
Quick Apply
12d
Lead Medical Receptionist
Center for Vein Restoration —Grove City, OH
The Center Coordinator is responsible for efficient patient flow, superior customer service, attaining monthly goals/ performance indicators, data entry,…
$19.00 - $19.25 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for customer care coordinator in lincoln, ne

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer care coordinator jobs near lincoln, ne

Ambassador jobs in Lincoln, NE

Patient Care Coordinator jobs in Lincoln, NE

Front Desk Receptionist jobs in Lincoln, NE

Service Coordinator jobs in Lincoln, NE

Brand Ambassador jobs in Reno, NV

Cannabis Ambassador jobs in New York State

Liquor Ambassador jobs in North Carolina

Cannabis Ambassador jobs in Chicago, IL

Spirits Brand Ambassador jobs in Dallas, TX

Brand Ambassador jobs in Washington, DC

Brand Ambassador jobs in Memphis, TN

Customer Care Coordinator jobs in Rockville, MD

Office Coordinator jobs in Chicago, IL

Medrite Urgent Care jobs in New York, NY

Customer Care Coordinator jobs in Washington, DC

Customer Care Coordinator jobs in Minneapolis, MN

Real Estate Transaction Coordinator jobs in Colorado

Customer Care Coordinator jobs in San Diego, CA

Patient Care Coordinator jobs in Metairie, LA

Logistics Coordinator jobs in Tampa, FL

Customer Care Coordinator

Numotion -
Lincoln, NE

Apply Now

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance
Life insurance

Qualifications

Customer communication
Individual consumer customer service

Full Job Description

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action.

JOB PURPOSE:

Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion’s order processing system.

KEY RESPONSIBILITIES:

Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion.

Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding.

Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps.

Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times.

Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible.

Coordinates scheduling of ATP’s and seating technicians for evaluations and adjustments requests.

Meets all set productivity and performance standards

Participates in New Equipment department initiatives to continually improve department results.

Other duties as assigned by manager

Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion’s mission.

Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.

Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.

The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.

REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:

High school diploma or general education degree (GED) or equivalent combination of experience and education.

Minimum one year of customer service experience.

PREFERRED COMPETENCIES AND QUALIFICATIONS:

Strong communication skills, both written and verbal

Strong listening, organization and priority setting skills.

Ability to work in a fast-paced environment and juggle multiple priorities.

Ability to think quickly, assess a situation and make a sound decision.

Ability to provide best-in-class customer service

Working knowledge of service order processing experience

Knowledge of complex rehab equipment and products

Prior experience working in durable medical equipment industry

Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers.

Knowledge of MS Word, Excel, PowerPoint, and Outlook

PHYSICAL WORK REQUIREMENTS:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Frequent use of hands, wrists, fingers associated with computer equipment.

Prolonged periods of time working at a desk and/or on a computer.

Occasionally move and reach with arms and hands.

Ability to communicate effectively.

Ability to work overtime as needed.

At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

customer care coordinator jobs in lincoln, ne

Customer Care Coordinator

Patient Care Coordinator

Service Coordinator

Front Desk Receptionist

Patient Care Coordinator

Patient Care Coordinator

Hearing Ambassador (Patient Care Coordinator)

Hospital Admissions Coordinator

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for customer care coordinator in lincoln, ne

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected