Contractor Program Supervisor Job Description
Reporting to the Senior Contractor Supervisor, the Contractor Supervisor coordinates contractor engagements, manages vendor relationships, and provides quality assurance oversight for the contracted work in support of New Hampshire Electric Cooperative’s (NHEC) mission to deliver safe, reliable, and cost-effective service, consistent with good business practices and utility performance standards. This position plays a vital role in supporting the reliability and resilience of NHEC's electric system by overseeing contractor performance, ensuring compliance with safety and quality standards, and coordinating resources for construction, maintenance, and restoration activities throughout the Cooperative's service territory.
- Coordinate contractor activities and manager vendor relationships to support system improvements and district projects, ensuring alignment with NHEC objectives and project requirements.
- Coordinates contractor engagements and monitors performance of contracted services for maintenance, construction, and restoration activities to ensure compliance with NHEC standards and contract terms.
- Provides quality assurance and compliance oversight across the entire distribution system by performing project and site inspections to verify adherence to contractual specifications and safety standards.
- Develops Requests for Proposals and awards jobs related to contractor bid work.
- Requests and secures funding for contractor work following NHEC policy by completing purchase order requisition and sole source justification forms.
- Ensures completed work meets NHEC construction standards, specifications, and contractual requirements through inspection and documentation review.
- Maintains, corrects, and reconciles all required documents, materials, and invoices to ensure the accuracy of NHEC records and payment processing.
- Supports the cultural goals of NHEC by exhibiting self-leadership, developing, and maintaining effective working relationships, having results orientation, being innovative and seeking feedback.
- Supports financial goals of NHEC by assisting in the development of the department annual operating budget and monitoring budget for reasonable variances.
- Ensures the members are provided with a reliable and cost-effective distribution system by assisting in leading the construction and maintenance of the districts at NHEC and coordinating with other utilities and state and local governmental agencies.
- Ensure quality member service by assisting staff in responding to member service needs and ensuring all member complaints and inquiries are handled in a polite, courteous, and expeditious manner.
- Coordinates restoration activities with contractors and internal teams during major outages by assessing conditions, prioritizing work, and facilitating deployment of resources.
- Supports the strategic goals of NHEC by assisting in achieving balanced scorecard objectives.
- Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- A high school graduate or equivalent required.
- Ten years’ experience in electric utility construction, maintenance, and operations on multiphase systems, both overhead and underground required.
- Hold a valid Class B heavy commercial driver’s license and must meet the carrier standard for insurability
- Minimum of two years in a progressive leadership, supervisory, mentoring or coaching role, overseeing teams or projects of significance.
- Must have the ability and experience to become qualified in switching and tagging.
- Must be able to effectively communicate verbally and in writing.
- Must possess a working knowledge of the construction, maintenance, and operations of overhead and underground distribution lines including metering, transformers, voltage regulators, oil and electronic reclosers and capacitors.
- Must have a working knowledge of the National Electric Safety Code, OSHA Regulations, assembly and material specifications, construction work practices and be willing to attend courses relating to this work.
- Must be able to read schematic drawings and instruction manuals.
- Basic computer skills to include MS Office suite and the ability to learn NHEC specific iVue systems.
- Five years of progressive responsibility, including leadership in a utility.
- Schooling in electricity, line worker training, technical school, or mathematics is desired.
- Class A CDL and Commercial Boat License
- Should be skilled in the areas of organizing, planning, directing, and supervising and should possess an in-depth conceptual and working knowledge of utility regulations as required by state and federal agencies.
- Computer skills include MS Office suite and iVue suite systems.
- Embody NHEC core values and encourage others to do so as well.
- Assistance with restoration efforts is required of all employees.
- Employees will be assigned functions to support storm restoration and for some employees that may be different from their normal duties.
- Such assistance may require working nights, weekends and holidays, which may involve considerable extra hours.
- In order to meet this working condition, all employees are required to provide a personal phone number where they may be reached after hours. This number will only be used for internal purposes.
- Safety shall be an integral part of every employee’s job and include being proactively aware of potential hazards not only to themselves but also their co-workers and general public.
- Safety is at the forefront of everything we do at NHEC, therefore becoming ingrained within our culture. NHEC is committed to the safety of our employees, members, and general public.
- Take proactive steps towards personal and professional growth, seeking opportunities for skill enhancement and staying abreast of industry trends.
- The work pertains to both office conditions and outside in the elements, sometimes under adverse weather conditions. Occasional overtime may be required. Positions eligible for a hybrid work schedule will be dependent upon management approval & workload; however, on-site office work in the Plymouth, NH area will be required.
- Will be required to work long hours on occasions, especially during major system outages. Limited travel is required in the performance of work responsibilities and representing NHEC at various professional and association meetings. Possible overnight travel to attend training sessions or to assist other utilities during major storms is required.
- Prolonged sitting or standing
- Pulling twisting, kneeling
- Lifting up to 80 pounds
- Adverse weather conditions
- Member Facing
ADDITIONAL INFORMATION
Applications will continue to be accepted until the position is filled or otherwise closed. For full consideration, please submit your materials by August 6, 2026. Please be prepared to provide a resume and cover letter to complete your application. Any application not containing a resume and cover letter will be considered incomplete.
COMPENSATION:
NHEC views compensation in a holistic and transparent manner. We are committed to providing our employees with work-life integration, generous time off, comprehensive health and retirement benefits, and additional programs that enhance our employees and members lives.
The target salary range for this position is $106,275.20 - $120,857.10 with anticipated pay for new hires between the entry and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of NHEC’s total compensation package for employees.
THE ORGANIZATION:
Headquartered in Plymouth, New Hampshire, NHEC is the largest member-owned electric cooperative in New England, providing electric utility service to consumers and businesses in 115 communities throughout New Hampshire. There are 220+ employees serving our members, which is at the heart of everything we do and every decision we make, and our mission is to provide our members access to affordable, reliable electric service options that support and simplify their lives.
The electric utility industry is currently undergoing enormous change as consumers look for new ways to manage energy costs through renewable energy, distributed energy resources such as solar arrays and battery storage, energy efficiency, electric vehicles, and energy-related apps on smart devices.
There is much to be proud of in our existing organization, and a genuine enthusiasm for what the future holds. It is an environment in which individual leadership and initiative are highly valued and encouraged, and success is viewed as a shared accomplishment to be celebrated by all. Ensuring our members have the energy they need, the information they want, and a partner they can trust is what makes us different. We invite you to learn more about the impact you can have by exploring our website at www.nhec.com.
It is NHEC’s policy to provide equal employment opportunities for all applicants and employees. NHEC does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, veteran status, military service, marital status, sexual orientation, gender identity or expression, genetic information or any other status protected by applicable law.
NHEC will provide reasonable accommodation for qualified applicants and employees with disabilities.
FLSA Classification: Exempt
Job Classification: Individual Contributor
Safety Sensitive: Yes
Pay Grade: 12
