Top 138 Customer service representative Jobs in Lincoln Ne

Customer Experience Advocate
Protective —Nebraska
- $41,600 - $45,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Paid training
- Paid parental leave
Quick Apply
Customer Connections Representative
Assurity Life Insurance Company —Lincoln, NE
- Full-time
- Hybrid work
- Word processing
- Mid-level
- Office
Quick Apply
Customer Care Specialist III
Saia Motor Freight Line LLC —Lincoln, NE
- $22.15 - $27.30 an hour
- Part-time
- 18 years or older
- English
- Office
Quick Apply
Client Service Agent
Berry Law Firm —Lincoln, NE
- $21 an hour
- Full-time
- Remote
- Sales
- Military
- High school diploma or GED
Quick Apply
2d
Customer Service Representative
John Henry's Plumbing, Heating, Air, and Electrical —Lincoln, NE
- $18 - $25 an hour
- Residential
- High school diploma or GED
- Conflict management
- Wellness program
- Health insurance
Quick Apply
Patient Service Representative
TELCOR Inc —Lincoln, NE
- Microsoft Excel
- Computer literacy
- Writing skills
Quick Apply
5d
Customer Service Representative - State Farm Agent Team Member
Drew Edmond - State Farm Agent —Lincoln, NE
- $45,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
Quick Apply
Bilingual Counselor, Student Advocate Center - NSLP
FES – Foundation for Educational Services Inc. —Lincoln, NE
- $18 an hour
- Part-time
- Spanish
- English
- Office
- Paid holidays
- Loan repayment program
Quick Apply
Counselor, Student Advocate Center - NSLP
NSLP - National Student Loan Program —Lincoln, NE
- $17.50 an hour
- Part-time
- Hybrid work
- High school diploma or GED
- Trade school
- Associate's degree
- Paid holidays
- Loan repayment program
Quick Apply
Worksite and Group Administration Supervisor
Assurity Life Insurance Company —Lincoln, NE
- Overtime
- Hybrid work
- Mid-level
- Office
- Microsoft Office
Quick Apply
Customer Service Specialist
HopeSpoke —Lincoln, NE
- $16.50 - $17.50 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Children
- Paid training
- Health insurance
Quick Apply
12d
Customer Service Representative - State Farm Agent Team Member
Shawn Kreifels - State Farm Agent —Lincoln, NE
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Customer Service Representative
Lincoln Federal Savings Bank —Lincoln, NE
- Part-time
- Background check
- Basic math
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Sales Support Specialist
JF Petroleum Group —Lincoln, NE
- $26.44 - $31.25 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
- Paid training
- Paid holidays
Quick Apply
2d
Customer Service Representative
Frontier Home Medical —Lincoln, NE
- $16 - $19 an hour
- 8 hour shift
- Mid-level
- Office
- Computer skills
- Paid training
- Health insurance
Quick Apply
9d
Customer Service Representative - State Farm Agent Team Member
Michelle Boden - State Farm Agent —Lincoln, NE
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
Computer Sales & Customer Service Rep - Online - 4 Day Work Week
XOTIC PC —Lincoln, NE
- $17.00 - $19.50 an hour
- Email
- 18 years or older
- High school diploma or GED
- Typing
- Health insurance
- Dental insurance
Quick Apply
Components Customer Account Representative I
Duncan Aviation —Lincoln, NE
- Full-time
- Clean driving record
- High school diploma or GED
- Driver's License
- Health savings account
- Relocation assistance
12d
Customer Service Associate
Walgreens —Lincoln, NE
- $17.00 - $20.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Service Representative
Rex Viola-Farmers Insurance Agency —Lincoln, NE
- $40,000 - $60,000 a year
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Dental insurance
- Paid time off
Quick Apply

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Customer Experience Advocate

Protective -
Nebraska

Quick Apply

Job Details

Full-time
$41,600 - $45,000 a year

Benefits

Paid training
Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Pension plan
Work from home
Parental leave
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Volunteer time off
Life insurance
Retirement plan

Qualifications

High school diploma or GED

Full Job Description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

At Protective Life, our Customer Experience Advocate Team (CXAT) plays a vital role in delivering exceptional service and support for our policyholders and partners. As a Customer Experience Advocate, you will be the trusted resource for handling inquiries that require in-depth product knowledge and precision. This position calls for strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. You’ll interpret customer needs, provide accurate resolutions, and exercise sound judgment while managing sensitive information-all while contributing to our mission of creating a positive, professional experience for every customer interaction.

Job Responsibilities:

Communicate with customers via phone, email, and chat, using multiple software tools to navigate policy details, research products, and deliver effective solutions in a fast-paced environment.
Accurately document and resolve customer requests for account information and updates while educating customers on digital tools for future self-service.
Consistently meet or exceed established call center, team, and individual performance goals.
Identify and escalate trends or opportunities to improve the overall customer experience across multiple interactions.
Other duties as assigned.

Skills & Abilities:

Communication & Interpersonal Skills: Excellent written and verbal communication, active listening, adaptability to customer needs, and ability to manage conversations confidently.
Customer Focus: Committed to delivering exceptional experiences, empathizing with customers, and advocating for process improvements to reduce effort.
Technical Proficiency: Skilled in navigating multiple computer systems, learning new programs quickly, and adapting to technology changes in fast-paced environments.
Problem-Solving & Organization: Strong decision-making, time management, and detail orientation; proactive in identifying and resolving issues to enhance customer satisfaction.
Adaptability & Performance: Ability to meet department standards, work flexible shifts, and maintain focus under pressure while driving solutions and continuous improvement.

Experience:

Customer Service Expertise: 2+ years of experience delivering exceptional service in fast-paced environments, with proven ability to resolve issues and maintain customer satisfaction.
Industry Knowledge & Education: High school diploma required; prior experience in annuity, retirement, or finance industry preferred, supported by relevant training or certifications.

Protective’s targeted salary range for this position is $41,600 to $45,000. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees.

#IND123

Minimum internet performance standards may apply for this role.

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Benefits:

401(k)
401(k) 5% Match
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Retirement plan
Vision insurance
Volunteer time off
Work from home

Work Location: Remote

Quick Apply

Refine Your Search

customer service representative jobs in lincoln ne

Customer Experience Advocate

Customer Connections Representative

Customer Care Specialist III

Client Service Agent

Customer Service Representative

Patient Service Representative

Customer Service Representative - State Farm Agent Team Member

Bilingual Counselor, Student Advocate Center - NSLP

Counselor, Student Advocate Center - NSLP

Worksite and Group Administration Supervisor

Customer Service Specialist

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative

Sales Support Specialist

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Computer Sales & Customer Service Rep - Online - 4 Day Work Week

Components Customer Account Representative I

Customer Service Associate

Customer Service Representative

I want to receive the latest job alert for customer service representative in lincoln ne

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