Top 65 Guest service agent Jobs in Linthicum, Md

Front Desk Agent
TPG Hotels and Resorts —Linthicum Heights, MD
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
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Hyatt Place Baltimore Washington Airport - Front Desk Agent
Aimbridge Hospitality —Linthicum Heights, MD
- $15 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Guest Service Agent
TKO EMPLOYMENT SERVICES DELAWARE LLC —Linthicum Heights, MD
- $16.50 - $18.00 an hour
- Weekends as needed
- Serving
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
MCR Hotels —Linthicum, MD
- $16 - $17 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Hampton Inn Baltimore Glen Burnie —Glen Burnie, MD
- $16.50 - $18.00 an hour
- Weekends as needed
- Computer literacy
- Hotel
- Typing
- Disability insurance
- Health insurance
Front Desk Associate
Candlewood Suites —Hanover, MD
- $15 - $17 an hour
- 8 hour shift
- Hotel
- Organizational skills
- In-person
- Paid time off
- Employee discount
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Front Desk Agent
Courtyard by Marriott Bowie —Bowie, MD
- From $15 an hour
- Part-time
- In-person
- Entry level
- Resort
- Free parking
- Paid jury duty
Quick Apply
Front Desk Agent
Hampton Inn Baltimore Downtown Convention Center —Baltimore, MD
- Part-time
- Hotel
- Front desk
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent - Merriweather Lakehouse Hotel
Merriweather Lakehouse —Columbia, MD
- $18 - $21 an hour
- Extended hours
- Ability to walk for extended periods
- Computer literacy
- Hotel
Quick Apply
Guest Services Agent
SpringHill Suites Baltimore —Baltimore, MD
- $16.50 an hour
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Leasing Agent
Ruddy LLC —Silver Spring, MD
- $20 - $21 an hour
- Full-time
- Google Workspace
- Mid-level
- Residential
- Dental insurance
- 401(k)
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2d
Front Desk Agent (7AM-3PM & 3PM-11PM)
Aloft Baltimore —Linthicum, MD
- $16.50 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
Quick Apply
9d
Guest Services Agent (AM & PM Shifts)
Study Hotels —Baltimore, MD
- $18 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Full Time Front Desk Agent
ARUNDEL MILLS HOSPITALITY LLC —Severn, MD
- Full-time
- Hotel
- Accounting
- Marketing
Quick Apply
Front Desk Clerk
Meyer Jabara Hotels —Baltimore, MD
- $15 - $16 an hour
- Full-time
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
Quick Apply
Guest Service Agent- Hotel Ulysses
ASH People LLC —Baltimore, MD
- $18 an hour
- Full-time
- Inventory management
- Hotel
- 1 year
- Paid holidays
- 401(k) 4% Match
Quick Apply
8d
Front Desk Agent
SpringHill Suites Columbia —Columbia, MD
- $16 - $17 an hour
- Part-time
- Customer service
- Hotel
- Accounting
- Free parking
- Health insurance
Quick Apply
Guest Service Agent
DoubleTree by Hilton Pikesville —Pikesville, MD
- $16.50 - $18.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
9d
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC —Baltimore, MD
- Part-time
- Experience working with individuals with disabilities
- English
- High school diploma or GED
Quick Apply
Front Desk Agents
Kimpton Monaco Baltimore Inner Harbor —Baltimore, MD
- Weekends as needed
- Hotel
- Computer skills
- Negotiation
- 401(k) matching
- Employee discount
Quick Apply

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guest service agent jobs near linthicum, md

Front Desk Agent

TPG Hotels and Resorts -
Linthicum Heights, MD

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Job Details

Part-time | Full-time

Benefits

Paid holidays
Disability insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Access control systems
Physical security
Visitor query response
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Fire safety
Hotel policy compliance
Email customer support
Maintaining an organized workspace
Sales transaction processing
Phone communication
Greeting customers
Client inquiry handling
Filing
Cash drawer securing
Answering guest questions
Mail distribution
Phone call screening
Financial issue resolution
Invoice processing
High school diploma or GED
Mail management
Accounting
Hotel emergency procedures
Mail processing
Billing issue inquiries
Hotel and accommodations guest complaints handling
Communication skills
Entry level

Full Job Description

Job Overview

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors.

What You'll be doing

Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies.
Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries.
Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally.
Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system.
Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner.
Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable.
Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary.
Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift.
Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks.
Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction.
Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed.

Skills and Abilities:

High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills.

Working Conditions & Physical Effort:

Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines.

Benefits:

Benefits for Full Time employees may include:

Health, Dental and Vision Insurances
Disability Insurances
Supplemental Life Insurances
Identity Theft Protection
Flexible Spending Accounts
401(k) Retirement Plan
Paid Time Off, Vacation and Holidays
Employee Assistance Program
AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE!

*Benefits vary by location*

Part-Time Benefits Also Available!

EEO/VET/DISABLED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in linthicum, md

Front Desk Agent

Hyatt Place Baltimore Washington Airport - Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent

Front Desk Associate

Front Desk Agent

Front Desk Agent

Front Desk Agent - Merriweather Lakehouse Hotel

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Leasing Agent

Front Desk Agent (7AM-3PM & 3PM-11PM)

Guest Services Agent (AM & PM Shifts)

Full Time Front Desk Agent

Front Desk Clerk

Guest Service Agent- Hotel Ulysses

Front Desk Agent

Guest Service Agent

Meet & Greet Agent

Front Desk Agents

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