Top 184 Customer service representative Jobs in Lisbon Oh

Digital Customer Care Advocate - Full Time Hybrid, Various shifts - Mason OH
Macy’s —Deerfield, OH
- $17.25 - $25.39 an hour
- Weekends as needed
- Research
- Entry level
- Store discount
- Paid holidays
10d
Customer Service Associate
Dollar Tree —Lisbon, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Nick Russell - State Farm Agent —Boardman, OH
- $19 an hour
- Part-time
- Computer literacy
- Office
- Computer skills
- 401(k)
- 401(k) matching
Quick Apply
Customer Service/Sales
Home Depot —Salem, OH
- $15.50 - $18.50 an hour
- Entry level
Customer Experience Representative (Residential HVAC & Electrical)
Good Home Comfort, LLC —Youngstown, OH
- From $40,000 a year
- Year round work
- Residential
- Entry level
- Paid training
- Paid holidays
Quick Apply
4d
Customer Relations Representative - State Farm Agent Team Member
Nick Russell - State Farm Agent —Boardman, OH
- $40,000 - $50,000 a year
- Full-time
- Sales
- Computer literacy
- Office
- 401(k)
- Paid time off
Quick Apply
Customer Service Representative
Easy Auto Ship —Youngstown, OH
- Product management
- Organizational skills
- 1 year
- Paid training
- Health insurance
ACCOUNT MANAGER I
Roth, a Sodexo company —Youngstown, OH
- $45,000 - $55,000 a year
- Weekends as needed
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - Calcutta/East Liverpool, OH
Wash-Rite Unlimited Express Wash —East Liverpool, OH
- $12 an hour
- Weekends as needed
- Background check
- 18 years or older
- Cash register
- Flexible schedule
Quick Apply
Customer Service Advisor 1 - Alliance, OH
WesBanco Bank, Inc. —Alliance, OH
- Urgently hiring
- Background check
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Bilingual Multi-Location Branch Customer Service Specialist (Spanish)
Sherwin-Williams —Boardman, OH
- $16.83 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
7d
Convenience Store Customer Service Representative - Alliance
BellStores —Alliance, OH
- $13.25 an hour
- Weekends as needed
- Merchandising
- Reliable transportation
- Entry level
Quick Apply
Multi-Location Branch Customer Service Specialist
Sherwin-Williams —Boardman, OH
- $16.83 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
Customer Service Associate I
Family Dollar —Lisbon, OH
- $11.00 - $11.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Circle K —Lisbon, OH
- $11.00 - $11.36 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
7d
Customer Service Representative - Boardman, OH
WesBanco Bank, Inc. —Youngstown, OH
- Microsoft Outlook
- Computer literacy
- Office
CSR - Customer Service Representative
MCA Customer Solutions —Youngstown, OH
- $700 - $750 a week
- Urgently hiring
- In-person
- Entry level
- Health insurance
Quick Apply
Cashier/Customer Service Representative
Tic Toc Food Mart —Columbiana, OH
- Full-time
- Merchandising
- Cleaning
- Entry level
Quick Apply
Customer Service Representative - State Farm Agent Team Member
John G Clark - State Farm Agent —Boardman, OH
- $40,000 - $50,000 a year
- Full-time
- Office
- Children
- Conflict management
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Experience Representative II
Intigral Inc —Austintown, OH
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
Quick Apply
11d

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Digital Customer Care Advocate - Full Time Hybrid, Various shifts - Mason OH

Macy’s -
Deerfield, OH

Apply Now

Job Details

Full-time
$17.25 - $25.39 an hour
10 days ago

Benefits

Store discount
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer relationship building
Email customer support
Phone communication
Client rapport building
Research
Post-sales issue resolution
Decision making
Customer engagement
Desktop applications
Client services experience within retail industry
Retail store product knowledge
Meeting or exceeding sales goals
Productivity software
Order issue resolution
Suggestive selling
Solution selling approach
Technical Proficiency
Email support
Entry level
Client interaction via phone calls

Full Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Macy’s Digital Customer Care Advocate, you are a trusted advisor for our most valued loyalty customers. Through phone, chat, and email, you will interact with customers delivering Genuine Hospitality through warm, distinctive, and highly personalized experiences.

You will be responsible for managing each customer interaction from start to finish, resolving complex inquiries related to orders, loyalty benefits, and Macy’s services. As a Digital Customer Care Advocate, you will maximize customer interactions to provide expert product advice and make recommendations to upsell and deliver a memorable customer experience that strengthen lifelong connections with Macy’s top customers.

How our Selling Colleagues spend their day…

Creating genuine connections to build strong relationships with customers by delivering warm, personalized interactions that make them feel valued and welcomed. Foster trust through intentional, thoughtful engagement that strengthens long-term connections.
Address mistakes with authenticity and empathy, acknowledging customer concerns and demonstrating a commitment to resolving issues. Take the time to understand each customer’s needs and ensure their experience is valued.
Throughout the day they take ownership by proactively managing each customer interaction, providing clear communication and effective solutions. Ensure customer questions and concerns are resolved promptly, giving full attention to their needs throughout the process.
Reassure the Customer by following through on commitments and keep customers informed at every step. Restore confidence when challenges arise and deliver solutions that demonstrate reliability, clarity, and care.
Be Reasonable using sound judgment and empathy to make fair, balanced decisions. Anticipate customer needs, provide appropriate solutions, and empower yourself to create positive outcomes that enhance the overall experience.

Who You Are

Flexible and dependable, with availability including days, evenings, weekends, and holidays.
Confident communicator with strong written and verbal skills, able to interact effectively with customers, colleagues, and supervisors.
Customer-obsessed problem solver who thrives in a fast-paced, multi-channel environment and can manage multiple inquiries while delivering superior results.
Passionate about fashion, trends, and services, with the ability to build authentic connections and make every customer feel valued.
Inclusive, respectful, and collaborative, living Macy’s values of diversity, belonging, and genuine care in every interaction.
Analytical thinker with strong decision-making, research, and detail-oriented skills to ensure accurate resolutions and achieve business goals.
Experienced in high-touch customer service and sales (minimum 6 months preferred; prior contact center, retail, or shared services experience required).
Technically proficient and comfortable navigating multiple applications, dual monitors, and Microsoft Office Suite tools.
Knowledgeable about consumer protection guidelines, loyalty programs, and policies that enable exceptional customer resolutions.

What You Will Do

Deliver hospitality and personalized service to Macy’s most loyal Platinum customers across phone, chat, and email, building meaningful relationships that drive long-term loyalty.
Resolve complex inquiries—including orders, loyalty benefits, credits, accommodations, and urgent escalations—with confidence, empathy, and attention to detail.
Guide customers through product discovery, make tailored recommendations, and suggest additional products to maximize satisfaction and sales.
Share product knowledge, current fashion trends, and Macy’s promotions to provide credible, luxury-caliber advice in an engaging, approachable manner.
Leverage analytical insights, creative problem-solving, and technical tools to meet or exceed sales goals and service KPIs.
Follow through on commitments and maintain clear communication, restoring confidence when challenges arise.
Consistently embody Macy’s values by fostering genuine connections, respect, and inclusivity with customers and colleagues.
Maintain dependable attendance, punctuality, and flexibility to support all service channels as business needs evolve.

Essential Physical Requirements You Will Perform

Talking, sitting, reaching with arms/hands; frequent use of computers and technology (including handheld equipment).
Sitting and talking for at least two consecutive hours; lifting at least 10 lbs.; stooping, kneeling, crouching.
Reaching, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Navigating multiple computer applications from a dual monitor setup.
Walking, standing, communicating, crouching; ability to sustain long periods enclosed in surveillance areas.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Apply Now

Refine Your Search

customer service representative jobs in lisbon oh

Digital Customer Care Advocate - Full Time Hybrid, Various shifts - Mason OH

Customer Service Associate

Customer Service Representative - State Farm Agent Team Member

Customer Service/Sales

Customer Experience Representative (Residential HVAC & Electrical)

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative

ACCOUNT MANAGER I

Customer Service Representative - Calcutta/East Liverpool, OH

Customer Service Advisor 1 - Alliance, OH

Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Convenience Store Customer Service Representative - Alliance

Multi-Location Branch Customer Service Specialist

Customer Service Associate I

Customer Service Representative

Customer Service Representative - Boardman, OH

CSR - Customer Service Representative

Cashier/Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Customer Experience Representative II

I want to receive the latest job alert for customer service representative in lisbon oh

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