Top 1074 customer service representative Jobs in lithonia ga

Operations Support Specialist
Crown Asset Management —Duluth, GA
- $47,726 - $51,816 a year
- 8 hour shift
- Hybrid work
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Health insurance
- Dental insurance
Quick Apply
Field Service Representative
HR Solutions Atlanta —Forest Park, GA
- $20 - $25 an hour
- Full-time
- Background check
- Spanish
- No experience needed
- Dental insurance
- 401(k)
Quick Apply
Client Service Excellence Representative - RS
Vanguard —Norcross, GA
- $52,000 - $67,500 a year
- Mid-level
- 3 years
- High school diploma or GED
Client Service Excellence Representative (FINRA Licensed)
Vanguard —Norcross, GA
- $70,500 - $81,500 a year
- Mid-level
- 3 years
- Associate's degree
Client Relations Manager HCM
Vensure Employer Solutions —Duluth, GA
- $55,000 - $84,300 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Customer Service Associate I
Family Dollar —Lithonia, GA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Stonecrest, GA
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Part Time Customer Care
Zifty —Decatur, GA
- $20 - $22 an hour
- Part-time
- Computer literacy
- Office
- Computer skills
Quick Apply
Customer Service Associate I
Dollar Tree —Lithonia, GA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Representative I
Rockdale County, Georgia —Conyers, GA
- $16.86 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- On-the-job training
Quick Apply
6d
Customer Account Specialist
Saint Gobain —Lithonia, GA
- $53,500 - $82,500 a year
- Call employer
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Paid parental leave
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Stonecrest, GA
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Client Care Representative
Citizens Trust Bank —Lithonia, GA
- Part-time
- Microsoft Excel
- Research
- Office
- Wellness program
- AD&D insurance
Quick Apply
Customer Service Associate II
Dollar Tree —Conyers, GA
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Patient Service Representative - Remote
North American Dental Group —McDonough, GA
- $16 an hour
- Full-time
- Remote
- Microsoft Outlook
- Word processing
- Mid-level
- Disability insurance
- Health insurance
3d
Client Care Representative
Citizen Trust Bank —Lithonia, GA
- Full-time
- Microsoft Excel
- Research
- Office
- Wellness program
- AD&D insurance
Customer Support I, Customs Compliance
Magaya Corporation —Atlanta, GA
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Research
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
6d
Remote Customer Service Representative
Afni, Inc. —Atlanta, GA
- $14.50 - $15.00 an hour
- 8 hour shift
- Remote
- Background check
- 18 years or older
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
U-Haul —Conyers, GA
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
4d
Bilingual English/ Spanish -Inside Sales-Customer Service Representative- Start ASAP
Eagle Resource Group —Duluth, GA
- From $21 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
1d

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Operations Support Specialist

Crown Asset Management
Duluth, GA

Quick Apply

Job Details

Full-time
$47,726 - $51,816 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Life insurance

Qualifications

Microsoft PowerPoint
Microsoft Word
Power BI
Confidential information handling
Data visualization software proficiency
Microsoft Excel
Microsoft Outlook
Client inquiry handling
English
Incident Escalation
Microsoft Office
Customer inquiry handling
Business intelligence tools
Bachelor's degree
Client management
Escalation handling

Full Job Description

The Operations Support Specialist will be critical in developing, maintaining, and supporting the growth of strong, profitable, and mutually beneficial relationships between CAM and its legal and agency network partners and sellers. This role will support the Senior Vice President of Operations and the Relationship Managers in managing the relationships with CAM’s law firms, agencies, and sellers by assisting with and managing internal operations processes.

DUTIES AND RESPONSIBILITIES (will include but are not limited to):

· Assist with managing internal operations processes.

· Monitor and manage the law firms’ and agencies’ adherence to CAM’s operations procedural requirements.

· Operate within established compliance obligations, including completion of required training.

· Remain current on potential legislative activity affecting collection guidelines and strategies, sharing essential information with the team.

· Develop a comprehensive knowledge of CAM’s products and solutions, business practices, and capabilities. Serve as an advocate, educator, and trusted advisor who will partner with our law firms, agencies, and sellers to deliver quality solutions to their business needs and resolve any challenges that may arise.

· Understand the data exchange processes and data collected by CAM and its various law firms, agencies, and sellers.

· Quickly establish rapport to build trust and loyalty with potential or current law firms, agencies, and sellers to increase engagement and adoption of CAM’s products and solutions substantially.

· Delivers exceptional partnership experience by acting with a service-first attitude.

· Demonstrate ability to make personal connections, engage and educate our law firms and agencies, ask open-ended questions, listen to, and establish trust to build lasting relationships.

· Operates within established compliance obligations, including completion of required training.

· Extract, compile, and distribute performance goals and scorecard data monthly.

· Engage and partner with team members and other parts of the business to offer the most appropriate support or business knowledge.

· Utilize Power BI and Quick Sight for extraction and delivery of internal and external reporting.

· Review and provide solutions for incoming account-level inquiries from our law firms and agencies.

· Review reduced settlement authority offers from law firms and agencies to determine the need for special consideration and be familiar with factors that influence accepting less than the original settlement authority.

· Provide client account management and support with the creation and delivery of reporting from our system of record.

· Process reports from clients to update our system of record.

· Collaborate on special projects as assigned to the team.

· Engage with sellers on post-acquisition inquiries.

· Maintain task work instructions to ensure they are up to date and participate in the team review of these documents.

· Other duties as assigned such as Score card data tracking, Non-Payer Reports, Below Blanket SIF Aggregate Reports, Liquidation Reports, Settlement Logs, Weekly Projections, Midland Reporting and scheduled daily/weekly/monthly file updates.

QUALIFICATION AND EXPERIENCE:

· Proven experience and competency while acting in a liaison capacity.

· Ability to work independently with limited supervision.

· Ability to maintain confidentiality and discretion.

· Excellent written and verbal communication skills.

· Experience in a financial or legal environment.

· Advanced computer skills and proficiency in Microsoft Excel, Word, PowerPoint, Power BI, and Outlook

· Professional, thorough, and organized, with strong follow-up skills.

· A high degree of integrity and accountability.

Flexibility in handling new assignments and willingness to help teammates.

PERFORMANCE STANDARDS:

· Must illustrate proficiency in understanding the debt collection industry (legal and non-legal) and the debt purchasing industry.

· Must illustrate the ability to manage support-level inquiries in a timely manner and the ability to follow escalation protocol.

· Must exhibit positive communication and organizational skills

Job Type: Full-time

Pay: $47,726.00 - $51,816.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Education:

Bachelor's (Required)

Experience:

debt collections industry: 1 year (Preferred)

Ability to Commute:

Duluth, GA 30096 (Required)

Work Location: Hybrid remote in Duluth, GA 30096

Quick Apply

Refine Your Search

customer service representative jobs in lithonia ga

Operations Support Specialist

Field Service Representative

Client Service Excellence Representative - RS

Client Service Excellence Representative (FINRA Licensed)

Client Relations Manager HCM

Customer Service Associate I

Customer Service Associate

Part Time Customer Care

Customer Service Associate I

Customer Service Representative I

Customer Account Specialist

Pharmacy Customer Service Associate

Client Care Representative

Customer Service Associate II

Patient Service Representative - Remote

Client Care Representative

Customer Support I, Customs Compliance

Remote Customer Service Representative

Customer Service Representative

Bilingual English/ Spanish -Inside Sales-Customer Service Representative- Start ASAP

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