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Brethren Village Retirement Community, in Lititz, PA, is seeking an Insurance & Admission Associate for full-time employment.
Individuals who have at least 1 year of experience processing insurance authorizations / verifications within a healthcare setting; who have experience interpreting medical referrals and health insurance policies; and who possess experience in a customer service role are encouraged to apply.
The Insurance & Admission Associate works collaboratively with other professionals to help maintain the optimal level of occupancy in Brethren Village's Skilled Nursing Facility, Short-term Rehabilitation Center, and Personal Care areas, based on the organization’s goals and the needs of older adult Residents. The Insurance & Admission Associate effectively coordinates and administers insurance verification and admission-related functions to help achieve or exceed the organization’s budgeted occupancy goals.
The Insurance & Admission Associate reviews referrals and insurance policies, requests and obtains authorizations, and verifies health insurance coverage prior to admission to our facilities.
The Insurance & Admission Associate also performs general admission and marketing-related functions, including meeting with and providing accurate information and facility tours to prospective Residents and their family members.
Work Schedule
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Full-time, benefits eligible: on-site, Monday through Friday, dayshift, 40 hours per week; occasional early evening and weekend hours may be required
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High school diploma or G.E.D.
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At least 1 year of related experience working with health insurance plans in a hospital or long-term care setting, or Skilled Nursing Facility; experience with insurance authorization and verification and/or Utilization Review
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Thorough understanding and ability to interpret referrals for admission and health insurance policies, including an understanding of coverage provided through Medicare and Medicare supplemental plans
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Knowledge of medical terminology and ability to accurately review and interpret medical records
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Experience in a customer service role; ability to build and maintain positive and professional relationships with Residents, prospective Residents, and their family members and representatives
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Proficiency using computerized databases such as Point-Click-Care, and software applications such as Word, Outlook, Excel
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Strong organizational skills – ability to keep work organized and complete assignments on time in a fast-paced environment
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Detail-oriented and accurate with work
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Ability to make sound decisions / judgments based upon given information
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Ability to effectively communicate in writing and verbally; comfort speaking in front of small groups and conducting small group meetings
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Understanding of HIPAA regulations; the ability and willingness to protect the confidentiality of data, and use proper discretion when interacting with Residents, their representatives, and colleagues
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Ability to represent Brethren Village in a positive and professional manner; ability and willingness to consistently interact with Residents and co-workers in a polite, professional, and helpful manner
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Willingness and ability to work some evenings and weekends as required to complete job duties
For the health and safety of all members of our community, Brethren Village maintains a drug-free, alcohol-free, and tobacco / smoke-free work environment.
Offers of employment are contingent on successful completion of a professional / employment reference check; verification of education and credentials as applicable to the position; a post-offer criminal background screen; a post-offer physical exam, drug screen, and TB test.
Please note: Applicants who are offered employment must be able to attend a 2 to 3 hour pre-employment appointment during the morning or early afternoon, including an off-site physical exam, and participate in an orientation session from 7:30 a.m. - 4:00 p.m. on a Monday.
If you would like to make a positive difference each day, apply with us!
At Brethren Village Retirement Community, our Team Members provide the highest-quality care and exceptional hospitality to each Resident.
Brethren Village Team Members work in our Skilled Nursing Facility and Rehabilitation Center; our Personal Care and Memory Support areas; our fine and casual Dining areas; and in the many other departments that provide services to our Residents and maintain our facilities and grounds.
At Brethren Village, our Team Members enjoy:
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work with a purpose; you will have the ability to make a positive difference each day in the lives of our Residents
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stable employment; Brethren Village has been in operation for over 129 years
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a wide-variety of full-time and part-time positions and work schedules, to meet your needs
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thorough, paid on-the-job training, and on-going professional development opportunities
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the opportunity to apply for positions throughout our facilities, for your career growth
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appreciation events for Team Members
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competitive wages
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generous paid time-off benefits for eligible Team Members
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comprehensive health and prescription drug coverage with low premiums; free mental health counseling; dental and vision coverage; life and disability insurance coverage for eligible Team Members
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employer-funded contributions to a retirement savings plan
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free use of onsite fitness facilities and our indoor pool
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the convenience of onsite dining venues, with discounts for Team Members
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an on-site child care center with discounted tuition
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clean, well-maintained, and well-managed facilities
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a beautiful campus setting located in the vibrant small city of Lititz, PA, with easy access to major metropolitan areas as well as rural areas
Brethren Village is proud to have a diverse, inclusive community where all Residents and Team Members are treated with dignity and respect. As an Equal Opportunity Employer, Brethren Village does not discriminate in its hiring or employment practices on the basis of gender, gender-identity, sex, sexual orientation, race or ethnicity, color, national origin, religion, age, disability or use of a service animal, genetic information, caregiving responsibilities, pregnancy, family, or marital status.
