Top 22 information systems manager Jobs in lititz pa

CRM Lead
CAI —Middletown, PA
- $100 - $108 an hour
- Full-time
- 6 years
- Computer Science
- Office
- Health insurance
- Dental insurance
Manager - Software Development
Penske Truck Leasing and Logistics —Reading, PA
- Computer science
- Azure
- Computer Science
Manager - Software Development
Penske Truck Leasing and Logistics —Reading, PA
- Computer science
- Computer Science
- System design
Lead Transmission Line Engineer
Leidos —Pennsylvania
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Lead Transmission Line Engineer
Leidos —Pennsylvania
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Lead Transmission Line Engineer
Leidos —Pennsylvania
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Lead Transmission Line Engineer
Leidos —Pennsylvania
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
ERP Finance Technical Lead
Tait —Lititz, PA
- Full-time
- Computer Science
- Finance
- High school diploma or GED
- Paid parental leave
- Health savings account
Data Management Manager
UGI Utilities, Inc —Denver, PA
- Hybrid work
- Computer Science
- Inventory management
- Pass drug screening
Technical Business Analyst Lead
Singer Equipment Company —Elverson, PA
- $110,000 - $125,000 a year
- Full-time
- ERP systems
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
CRM Lead
Computer Aid, Inc. —Middletown, PA
- $100 - $108 an hour
- Full-time
- 6 years
- Computer Science
- Office
- Health insurance
- Dental insurance
CRM Lead
Apollo Technology Solutions LLC —Middletown, PA
- Contract
- Hybrid work
- Microsoft Excel
- Azure
- System design
Quick Apply
Project Manager - Information Systems Govern Plan & Strategy
Penn State Health Corporation —Hershey, PA
- Full-time
- Background check
- 6 years
- Customer service
- Paid parental leave
- Health insurance
2d
Senior Manager – Data Product Delivery & Analytics
Carpenter Technology —Reading, PA
- Full-time
- Computer Science
- Master's degree
- Mentoring
- Disability insurance
- Health insurance
7d
Strategic Project Manager
Singer Equipment Company —Elverson, PA
- Full-time
- ERP systems
- 3 years
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
General Manager
Playa Bowls —Wyomissing, PA
- Weekends as needed
- Fast casual restaurant
- Basic math
- English
- Paid time off
- Opportunities for advancement
Quick Apply
Plant Manager (Buildings 1 & 2)
Custom Processing Services Inc. —Reading, PA
- Office
- 3 years
- Travel
Quick Apply
MC Training Team Lead
CSA Global LLC —Fort Indiantown Gap, PA
- Full-time
- Classroom
- 6 years
- Bachelor's degree
- AD&D insurance
- Paid holidays
Quick Apply

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CRM Lead

CAI -
Middletown, PA

Apply Now

Job Details

Full-time
$100 - $108 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Paid sick time

Qualifications

Stakeholder engagement
Microsoft Dynamics 365
Bachelor's degree
Customer engagement
Leading team collaboration initiatives
Meeting facilitation
Application support
Cross-functional team management
Cross-functional communication
Microsoft Dynamics
Stakeholder management

Full Job Description

CRM Lead

Req number:

R7693

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

The CRM Lead will collaborate closely with business stakeholders, IT leadership, and implementation partners to deliver scalable, secure, and compliant solutions that enhance customer experience and operational efficiency.

Job Description

We are seeking a highly skilled and experienced CRM Lead to join our IT team. This position will be full-time, hybrid, and is a contract position.

What You’ll Do

Serve as the primary owner and functional lead for the client CRM platform
Define CRM vision, roadmap, and enhancement priorities aligned with organizational objectives
Establish and enforce CRM functional standards, best practices, and governance
Provide thought leadership on customer engagement, digital service delivery, and CRM innovation
Lead functional design, configuration, and optimization of Microsoft Dynamics 365 Customer Engagement modules
Oversee CRM capabilities such as case management, customer profiles, workflows, SLAs, and omnichannel communications
Partner with technical teams to ensure proper use of Dynamics 365 features, Power Platform components, and integrations
Manage system upgrades, releases, and platform enhancements
Engage business units to understand customer service, tolling support, billing, and communications needs
Lead requirements gathering, solution design sessions, and functional validation
Translate business needs into clear functional specifications and user stories
Ensure solutions align with public sector regulations, audit requirements, and accessibility standards
Coordinate CRM integrations with tolling systems, ERP/financial platforms, identity management, and external services
Ensure strong data governance, data quality, and customer master data management
Support dashboards, reports, and analytics that drive insights into customer Support CRM implementations, enhancements, and production releases
Oversee or support user acceptance testing (UAT) and training efforts
Promote user adoption and continuous improvement through feedback and performance metrics

What You’ll Need
Required:

Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field
6–8+ years of experience supporting CRM systems in a lead or senior role
Demonstrated hands on experience with Microsoft Dynamics 365 CRM / Customer Engagement
Strong understanding of customer service operations, case management, and business process design
Proven ability to lead cross functional teams and manage stakeholder expectations
Excellent written, verbal, and facilitation skills.

Desired

Experience in government, transportation, tolling, utilities, or large public sector organizations
Experience with Dynamics 365 integrations, Power Automate, Power Apps, or Power BI
Familiarity with IT governance, change management, and enterprise architecture concepts
Microsoft Dynamics 365 certifications (Functional Consultant, Solution Architect) or comparable credentials

Physical Demands

Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc
Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

$100 - $108 per hour

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.

Apply Now

Refine Your Search

information systems manager jobs in lititz pa

CRM Lead

Manager - Software Development

Manager - Software Development

Lead Transmission Line Engineer

Lead Transmission Line Engineer

Lead Transmission Line Engineer

Lead Transmission Line Engineer

ERP Finance Technical Lead

Data Management Manager

Technical Business Analyst Lead

CRM Lead

CRM Lead

Project Manager - Information Systems Govern Plan & Strategy

Senior Manager – Data Product Delivery & Analytics

Strategic Project Manager

General Manager

Plant Manager (Buildings 1 & 2)

MC Training Team Lead

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