Top 706 Member services representative Jobs in Lititz Pa

Member Experience Representative
Hershey Federal Credit Union —Annville, PA
- $19 - $23 an hour
- Full-time
- Research
- Office
- In-person
Quick Apply
4d
Help Desk Technician
Watchkeep —West Reading, PA
- $40,000 - $52,000 a year
- Full-time
- Office
- Driver's License
- Travel
- Health savings account
- Health insurance
Quick Apply
Patient Services Representative
Chord Specialty Dental Partners —Lancaster, PA
- From $17 an hour
- Full-time
- Dental office
- Surgery
- Children
- Paid holidays
- Disability insurance
Quick Apply
5d
Remote Account Resolution Representative
Annuity Health —Reading, PA
- $16 - $26 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
Intake & Admissions Representative (Full-Time 1.0/ Days)
Hospice & Community Care —Lancaster, PA
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Insurance & Admission Associate
Brethren Village Retirement Community —Lititz, PA
- $23 - $25 an hour
- Weekends as needed
- Skilled nursing facility
- Microsoft Outlook
- Current TB test
- Paid training
- Disability insurance
distribution supervisor, variable shift
Starbucks —York, PA
- $74,400 - $111,700 a year
- Military
- Writing skills
- Mid-level
- Paid parental leave
- Paid holidays
7d
Member Services Representative
Fitness Holdings - Crunch Fitness —Lancaster, PA
- $12 an hour
- Part-time
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Violin / Viola - Private Lesson Teacher - Lancaster, PA
Menchey School of Music LLC —Lancaster, PA
- Background check
- 5 years
- Mid-level
- Employee discount
Quick Apply
Commercial Business Insurance Agent
The Hess Agency —Manheim, PA
- Full-time
- High school
- Mid-level
- Office
- Profit sharing
- AD&D insurance
Quick Apply
Center Based EI Behavior Analyst
Vista Autism Services —Middletown, PA
- $76,000 - $80,000 a year
- Full-time
- Classroom
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Breakfast Attendant - AmishView Inn & Suites
Thomas E. Strauss Inc. —Bird in Hand, PA
- Weekends as needed
- ServSafe
- Hotel
- Ability to lift 50 pounds
- Referral program
11d
Special Education Teacher
Vista Autism Services —Hershey, PA
- Full-time
- Classroom
- CPR Certification
- Data analysis skills
Quick Apply
Member Service Supervisor
Hershey Federal Credit Union —Annville, PA
- $19 - $23 an hour
- Full-time
- Basic math
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
4d
Occupational Therapist
Allegheny Intermediate Unit —Pennsylvania
- Online Application
- School experience
- Classroom
- Microsoft Outlook
Quick Apply
Pennsylvania Water Service Technician - Mt Joy, PA
Best Veterinary Solutions, Inc. —Mount Joy, PA
- Urgently hiring
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
11d
Behavior Consultant- ABA
Vista Autism Services —Hershey, PA
- $64,000 - $70,000 a year
- Full-time
- Mid-level
- Master's degree
- Travel
- Paid holidays
Quick Apply
Residential Sales Representative
Cover It Painting —Lancaster, PA
- $85,000 - $120,000 a year
- Full-time
- Mid-level
- Driver's License
- In-person
Quick Apply
Sr Tech Spec General Liability
Travelers —Wyomissing, PA
- $94,400 - $155,800 a year
- Hybrid work
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Wellness program
- Continuing education credits
Inside Sales Representative
Advanced Cooling Technologies Inc —Lancaster, PA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply

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member services representative jobs near lititz pa

Member Experience Representative

Hershey Federal Credit Union -
Annville, PA

Quick Apply

Job Details

Full-time
$19 - $23 an hour
4 days ago

Qualifications

Investment
Opening bank accounts
Managing customer accounts
Retirement account customer support
Financial services customer support
Confidential information handling
Financial data reconciliation
Customer relationship building
Account maintenance
Account troubleshooting
Greeting customers
Client inquiry handling
Electronic transaction processing
Promoting bank products
Research
Client relationship development
Financial issue resolution
Store opening/closing procedures
Financial product expertise
Investment account customer support
Needs-based selling
Checking account customer support
Assisting with digital banking services
Fraud prevention and detection
Case referral
Handling account queries
Loss prevention
Escalation handling
Promoting bank services
Entry level

Full Job Description

Position Objective

The Member Experience Representative serves as the primary point of contact for members, delivering exceptional service and building strong relationships that support the credit union. This role is responsible for conducting financial transactions, opening and maintaining accounts, identifying member needs, educating members on products and services, and ensuring every interaction creates a positive and memorable experience.

Responsibilities

Represents the credit union in a courteous, professional, and member-focused manner in all interactions.
Oversee branch lobby operations by greeting members, assessing their needs, managing member flow, directing members to available tellers or private offices as appropriate, assisting with complex transactions and account openings, and providing personalized service throughout the lobby using an iPad and other branch technology.
Assists members with complex transactions, sensitive issues, account research, and problem resolution while serving as a knowledgeable resource for member questions.
Accurately and efficiently opens new memberships, checking accounts, IRAs, certificate accounts, and other deposit products in accordance with Hershey FCU policies and procedures.
Processes account changes, maintenance requests, and account closures accurately and efficiently.
Provides accurate information regarding member accounts, Hershey FCU products and services, alternative investment options, and credit union policies.
Identifies member needs through meaningful conversations, recommends appropriate products and services, and refers members to the appropriate employee or department when specialized assistance is needed.
Actively seeks solutions to member concerns in a professional and diplomatic manner and escalates issues when appropriate.
Maintains a comprehensive and current knowledge of all Hershey FCU products, services, policies, procedures, and applicable regulations.
Provides personalized support with online banking, mobile banking, debit cards, electronic payments, and other digital banking solutions.
Assists with opening and closing duties in accordance with procedures.
Assists members with account reconciliation and research account discrepancies as needed.
Prevents controllable losses by adhering to all security, compliance, fraud prevention, and risk management policies and procedures.
Maintains a high level of confidentiality regarding member and credit union information.
Collaborate with team members to deliver an exceptional member experience and support overall branch operations.
Approves transactions within established authority limits.
Completes all required compliance, regulatory, and job-related training.
Travels to other branch locations as needed.
Performs other duties and special projects assigned.
Adheres to all policies and procedures described in the Employee Handbook.

Pay: $19.00 - $23.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in lititz pa

Member Experience Representative

Help Desk Technician

Patient Services Representative

Remote Account Resolution Representative

Intake & Admissions Representative (Full-Time 1.0/ Days)

Insurance & Admission Associate

distribution supervisor, variable shift

Member Services Representative

Violin / Viola - Private Lesson Teacher - Lancaster, PA

Commercial Business Insurance Agent

Center Based EI Behavior Analyst

Breakfast Attendant - AmishView Inn & Suites

Special Education Teacher

Member Service Supervisor

Occupational Therapist

Pennsylvania Water Service Technician - Mt Joy, PA

Behavior Consultant- ABA

Residential Sales Representative

Sr Tech Spec General Liability

Inside Sales Representative

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