Top 6 Helpdesk specialist Jobs in Littleton, Co

IT Support Specialist
Children's Eye Physicians —Wheat Ridge, CO
- $18 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Health insurance
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4d
IT Support Specialist
LJA Engineering —Denver, CO
- $34 - $38 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
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1h
IT Desktop Support Tech
LJA Engineering —Denver, CO
- $28 - $32 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
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3h
IT Support Specialist
Workplace Elements —Denver, CO
- $23 - $28 an hour
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Office
- Profit sharing
- Paid parental leave
5d
IT Service Desk Lead
Bloom Healthcare —Lakewood, CO
- $75,000 - $100,000 a year
- Full-time
- Computer Science
- 5 years
- HIPAA
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6d
Junior IT Specialist
MISSION YOGURT INC —Westminster, CO
- $25 - $28 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Free parking
- Health savings account
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9d

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Customer Service / Electronics Technician
High Tech Health International, Inc. —Boulder, CO
Associate degree (A.S.) or higher in Electronics Technology or a related technical field. Ability to explain technical concepts clearly to non-technical…
$45,000 - $60,000 a year
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Payroll Systems Specialist
Inceed —Denver, CO
2+ years of multi-state payroll processing experience. Manage payroll-related help desk tickets through resolution. Exposure to Oracle enterprise systems.
$85,000 - $95,000 a year
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4d

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IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
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IT Desktop Support Specialist ( Ohio)
American Regent, Inc. —New Albany, OH
Handle service calls for hardware and software issues. Provide level of technical support, user training and troubleshooting for PC, hardware, software and all…

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helpdesk specialist jobs near littleton, co

IT Support Specialist

Children's Eye Physicians -
Wheat Ridge, CO

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Job Details

Full-time
$18 - $25 an hour
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Vendor relationship building
Customer communication
Teamwork
Windows
Remote access software
Desktop administration
Mobile devices

Full Job Description

Overview

We are seeking a dedicated and highly skilled IT Support Specialist to join our team. The ideal candidate will possess a strong foundation in technical support, computer networking, and operating systems, with a passion for delivering exceptional customer service. As an IT Support Specialist, you will be responsible for maintaining and troubleshooting hardware and software issues, supporting end-users, and ensuring the smooth operation of our IT infrastructure. This role offers an opportunity to work in a fast-paced environment where problem-solving and technical expertise are highly valued.

Company Name: Children’s Eye Physicians

Title of Position: IT Support Specialist

Position Type: Full Time (40hrs)Exempt

Pay Range: $18.00 - $25.00 hour

Location:

Duties:

Provide day-to-day technical support for hardware, software, telecommunications, networking, and business applications across multiple locations.
Troubleshoot and resolve issues involving computers, printers, scanners, mobile devices, VPN, telecommunications, and other technology.
Administer Microsoft 365, Outlook, Windows environments, Remote Desktop, MFA, VPN access, Adobe products, and other business applications.
Manage user accounts, access permissions, onboarding/off boarding, password resets, MFA, equipment deployment, and application access.
Coordinate with the managed IT provider on servers, infrastructure, security updates, backups, and technical issues.
Provide responsive, customer-focused support and explain technical issues clearly to non-technical users
Administer and support EMR and healthcare applications, including NextGen, Compulink and other healthcare applications
Configure and maintain templates, forms, questionnaires, workflows, and application settings.
Assist providers and staff with application troubleshooting, workflow optimization, and system functionality.
Coordinate software updates, testing, implementations, and communications.
Serve as the primary liaison between staff and application vendors.
Coordinate technology projects including, equipment deployments, telecommunications implementations, and software rollouts.
Coordinate installation and deployment of computers, laptops, printers, telephones, networking equipment, mobile devices, and related technology.
Evaluate technology and business processes and recommend practical solutions that improve efficiency, reliability, and user experience.
Serve as the primary point of contact for technology, telecommunications, office equipment, facilities, and other service vendors.
Obtain quotes, evaluate solutions, recommend equipment/services, and coordinate procurement in collaboration with executive leadership.
Coordinate installation, maintenance, repair, replacement, and lifecycle management of technology assets.
Maintain vendor relationships, service schedules, recurring maintenance, and technology inventory.
Maintain the organization’s WordPress website, including content updates, backups, plugins, domains, and SSL certificates.
Maintain technical documentation, user guides, workflows, configurations, vendor information, and standard operating procedures.
Maintain documentation and recurring processes that support business continuity, knowledge transfer, backups, renewals, and operational continuity.

Qualifications & Skills

IT Helpdesk, desktop support, technical support, or related experience preferred
Experience troubleshooting computers, browsers, email, logins, and basic software/hardware issues
Basic networking, Wi-Fi, printer, workstation, or office technology experience
Exposure to APIs, automations and middleware integrations is a plus
Must be able to assist with on-site technology needs when required
Demonstrated experience supporting and administering IT systems, business applications, and end-user technology, preferably in a healthcare environment.
Strong technical troubleshooting, analytical, organizational, and problem-solving skills.
Excellent communication and customer service skills with technical and non-technical users, including physicians and staff.
Ability to manage multiple priorities independently in a fast-paced environment.
Ability to research, evaluate, recommend, and implement technology solutions.
Strong documentation, training, project coordination, and process-improvement skills.
Ability to communicate complex technical concepts clearly and respectfully

Technical Knowledge

Experience with some or most of the following is preferred:
Healthcare & Business Applications: NextGen, Compulink, QuickBooks
Microsoft Technologies: Microsoft 365, Microsoft Office, Outlook, Windows, Microsoft Entra ID/Azure Active Directory, Remote Desktop Services
Infrastructure & Security: VPN, MFA, VoIP/telecommunications, terminal server environments, network-connected office technology
Website & Digital Services: WordPress, domain registration, SSL certificates, website backup and maintenance
General IT: Hardware/software troubleshooting, printers and scanners, mobile device deployment, technology asset lifecycle management, document management systems, workflow tools, and business process automation

Pay: $18.00 - $25.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: Hybrid remote in Wheat Ridge, CO 80033

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helpdesk specialist jobs in littleton, co

IT Support Specialist

IT Support Specialist

IT Desktop Support Tech

IT Support Specialist

IT Service Desk Lead

Junior IT Specialist

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