Top 371 Senior technical support specialist Jobs in Littleton, Co

Senior Customer Support Specialist
Nomad Labs Inc —Denver, CO
- $25.00 - $33.65 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- 2 years
- Paid holidays
- Disability insurance
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10d
Senior Technology Specialist
Grüns —Denver, CO
- $90,000 - $110,000 a year
- Remote
- Mid-level
- Paid time off
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10d
Senior Technical Specialist, SRG
The Travelers Companies, Inc. —Centennial, CO
- $94,400 - $155,800 a year
- Hybrid work
- Databases
- High school diploma or GED
- Bachelor's degree
- Wellness program
- Continuing education credits
Senior Implementation Specialist
Novisync —Highlands Ranch, CO
- Mid-level
Analyst - Senior Specialist E4
RADIX METASYSTEMS INCORPORATED —Englewood, CO
- $169,000 - $195,000 a year
- Office
- Analysis skills
- Bachelor's degree
- Disability insurance
- Health insurance
Senior EDI Specialist Contract to hire
ThrivePass —Denver, CO
- $38 - $43 an hour
- Full-time
- Hybrid work
- Analysis skills
- Senior level
- 2 years
- Paid holidays
- Health insurance
Specialist Program Manager
3D Systems —Littleton, CO
- $129,300 - $193,900 a year
- Engineering
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Regional Enrollment Support Specialist
Connect for Health Colorado —Denver, CO
- $55,620 - $70,040 a year
- Weekends as needed
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
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Systems Engineer Technical Specialist
Arcfield —Aurora, CO
- $135,035.83 - $234,801.11 a year
- Full-time
- Bachelor of Science
- Engineering
- Business development
- Paid holidays
- Disability insurance
Associate Manager, Premier Support (Customer Experience)
Ramp —Denver, CO
- $100,000 - $132,000 a year
- Weekends as needed
- Hybrid work
- Analysis skills
- Home Health
- APIs
- Travel reimbursement
- AD&D insurance
11d
Senior Manufacturing Technician
Biofire —Broomfield, CO
- $40 - $50 an hour
- Overtime
- Office
- Assembly
- Team management
- Health savings account
- Paid holidays
Senior POS Configurations Support Specialist
Restaurant365 —Denver, CO
- $28.05 - $39.26 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Operations Specialist (Junior)
ITSC Secure Solutions —Aurora, CO
- $85,000 - $100,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Margin Specialist / Remote
Amerita —Englewood, CO
- $55,000 - $60,000 a year
- Full-time
- Remote
- 7 years
- Mid-level
- Analysis skills
- Disability insurance
- Dental insurance
Senior Training Specialist - Talent Development
BAE Systems Inc. —Broomfield, CO
- $82,779 - $140,723 a year
- Full-time
- Hybrid work
- Customer service
- Writing skills
- Research
- Health savings account
- Paid holidays
10d
Senior System Specialist
Simplesense —Denver, CO
- $103,000 - $135,000 a year
- Call employer
- 7 years
- Supervising experience
- Mentoring
- AD&D insurance
- Disability insurance
Quick Apply
13d
Senior eDiscovery Project Manager
Contact Discovery Services LLC —Denver, CO
- $125,000 - $150,000 a year
- Full-time
- Remote
- Heavy lifting
- 5 years
- Windows
Quick Apply
9d
Polysomnographic Technologist/Sleep-Senior Level - FT
Pediatric Sleep Specialists —Denver, CO
- $45 - $47 an hour
- Full-time
- Background check
- PALS Certification
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Housing Developer II
South Metro Housing Options —Littleton, CO
- $103,000 - $114,000 a year
- Email
- Background check
- Construction site
- Pass drug screening
- Mileage reimbursement
- Health savings account
Quick Apply
5d
Senior Associate, Salesforce Health Cloud & Agentforce Forward Deployed Engineer
KPMG —Denver, CO
- $118,275 - $212,865 a year
- Full-time
- HIPAA
- 3 years
- Business development
- Disability insurance
- Health insurance
4d

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senior technical support specialist jobs near littleton, co

Senior Customer Support Specialist

Nomad Labs Inc
Denver, CO

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Job Details

Full-time
$25.00 - $33.65 an hour
10 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
Employee discount

Qualifications

Customer relationship building
Email customer support
Phone communication
Process improvement
Data interpretation
CRM system proficiency
AI-driven automation
Technical Proficiency
Office phone management
Ticketing system technical support

Full Job Description

About the Team

The Customer Success team is at the heart of everything Nomad does. You'll be the high-impact problem-solver who owns the customer experience from end to end, turning complex payment questions, platform issues, and lease modifications into moments of delight. Working cross-functionally with Operations, Product, Accounting, and beyond, you'll be the glue that connects teams and the champion who ensures no customer falls through the cracks. Your success directly fuels owner retention and sets the standard for service excellence at Nomad.

About the Role

As a Senior Customer Support Specialist, you will be the primary support partner for Nomad's rental property owners and tenants across the full lifecycle of their lease. You'll handle a high volume of inquiries across phone, SMS, email, and ticketing systems—with the majority of your time spent in live conversations. You will manage payment inquiries, interpret ledger details, process lease breaks and addendums, and triage complex issues to specialized teams. Your ability to take full ownership of problems from start to finish will ensure smooth, predictable experiences for all parties.

In this role, you will:

Own customer issues end-to-end across multiple channels (phone, SMS, email, tickets), taking full accountability from first contact through resolution—even when answers require coordination across teams
Guide customers through payments, ledgers, and lease modifications, explaining billing details, processing lease breaks and addendums, and resolving financial questions with clarity and precision
Triage and route complex support questions to the right internal teams (Leasing, Accounting, Operations) while maintaining ownership of the customer relationship and ensuring timely follow-through
Navigate Nomad's platform expertly to unblock stuck customers, connect them with crucial resources, and assist owners and residents as they ramp into newly signed leases
Proactively drive product adoption by engaging property owners to ensure they extract maximum value from Nomad's Guaranteed Rent, Rent Advance, and Maintenance Triage offerings
Translate customer feedback into actionable insights for Product and Operations, and contribute to developing scalable support processes and materials that improve retention

Who you are

Need to have:

2+ years experience in customer service, customer support, onboarding, or real estate
Proven ownership mindset: You take full accountability for problems from start to finish, fearlessly tackling challenging situations without passing the buck
Multi-channel communication skills: Strong phone presence and ability to handle high-volume customer interactions across phone (60%), email, SMS, and ticketing systems (40%)
Technical aptitude: You rapidly learn new tools and systems, adapting quickly as platforms and processes evolve
AI proficiency: You leverage AI to draft responses, identify patterns in customer data, and build efficient workflows
Analytical thinking: You spot trends and patterns to identify opportunities to intervene before small issues escalate
Relationship builder: You build rapport with anyone, finding common ground to understand and clear blockers to success
Experience with CRMs and Google Suite required

Nice to have:

2+ years of experience in Property Management
Hubspot and Appfolio experience strongly preferred

Where you'll be

This is a hybrid role based in beautiful Denver, Colorado. Our office is in Uptown, surrounded by other tech companies, coffee shops, breweries, and restaurants. Support team members work from the office 3 days a week and enjoy flexibility to work from wherever they choose twice a week.

Potential pay range: $25/hour - $33.65/hour

Our Values:

Nomads Build Community: We foster genuine relationships and act as dependable stewards of our community.

One Percent Better Every Day: We are always learning, taking small, deliberate actions to continuously improve.

Mission Before Ourselves: We’re a championship team driven to make our customers’ lives better.

Act From Ownership: We roll up our sleeves, solve problems proactively, and take responsibility for our work.

Dream Without Boundaries: We challenge the status quo and strive to achieve the extraordinary.

Benefits at Nomad

We believe in supporting our team with benefits that enhance your life, both inside and outside of work.

Medical, Dental & Vision Insurance Plans: Comprehensive coverage to keep you and your family healthy.

Team Bonding Outings and Volunteer Days: Opportunities to connect and give back to the community.

Dog-Friendly Office: Because we know pets are family too!

11 Paid Company Holidays: Including a dedicated Mental Health Day.

Company Equity: Become a part owner of Nomad and share in our success.

Short-Term & Long-Term Disability: Supporting you when life throws curveballs.

MacBook: Plus, an equipment budget to set you up for success.

Sick, Parental, and Paid Time Off

Anniversary Rewards: Celebrate milestones with rewards ranging from paid yearly events to a 4-week sabbatical.

Discounted Employee Brokerage Rates: Helping you buy or sell a home with ease.

Compensation Transparency

At Nomad, we are committed to offering competitive compensation that reflects the value each team member brings to our mission. Salary ranges for this role are determined based on factors such as experience, skills, location, and role expectations. Final offers may vary from the posted range, ensuring fair and equitable consideration for every candidate.

Nomad is an Equal Opportunity Employer

Nomad Labs Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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Refine Your Search

senior technical support specialist jobs in littleton, co

Senior Customer Support Specialist

Senior Technology Specialist

Senior Technical Specialist, SRG

Senior Implementation Specialist

Analyst - Senior Specialist E4

Senior EDI Specialist Contract to hire

Specialist Program Manager

Regional Enrollment Support Specialist

Systems Engineer Technical Specialist

Associate Manager, Premier Support (Customer Experience)

Senior Manufacturing Technician

Senior POS Configurations Support Specialist

Operations Specialist (Junior)

Margin Specialist / Remote

Senior Training Specialist - Talent Development

Senior System Specialist

Senior eDiscovery Project Manager

Polysomnographic Technologist/Sleep-Senior Level - FT

Housing Developer II

Senior Associate, Salesforce Health Cloud & Agentforce Forward Deployed Engineer

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