Top 117 Communications specialist Jobs in Littleton Co

Emergency Communications Specialist
City of Englewood —Englewood, CO
- $25.21 - $37.82 an hour
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Communications Coordinator
Donor Alliance, Inc. —Denver, CO
- $30.82 - $34.68 an hour
- Overtime
- Marketing
- Research
- Mid-level
- Loan repayment program
- Health insurance
Content Operations Coordinator - Advanced Surgical
CONMED —Denver, CO
- $85,000 - $148,000 a year
- Full-time
- Remote
- Surgery
- 5 years
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
SPECIALIST, COMMUNICATIONS
Climate and Safety —Denver, CO
- $56,505 - $67,805 a year
- Online Application
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Health insurance
Marketing Specialist
Vynca —Denver, CO
- $85,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Google Workspace
- Marketing
Communications Coordinator
Valor Christian High School —Highlands Ranch, CO
- $58,000 - $65,000 a year
- Weekends as needed
- School experience
- Classroom
- Google Workspace
EXECUTIVE COMMUNICATIONS SPECIALIST
The University Of Denver —Denver, CO
- $60,000 - $65,000 a year
- Online Application
- Hybrid work
- Background check
- Research
- Mid-level
- Dental insurance
- Paid time off
7d
Digital Communications Specialist II
Canvas Credit Union —Lone Tree, CO
- $68,000 - $78,000 a year
- Hybrid work
- Computer Science
- Marketing
- Research
- Health savings account
- Paid holidays
Quick Apply
Public Relations Coordinator
ERP Advisors Group —Lakewood, CO
- $24 - $28 an hour
- Full-time
- Microsoft Excel
- Marketing
- English
- Profit sharing
- AD&D insurance
Meta Ads Specialist
TECOBI —Englewood, CO
- $60,000 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Development & Communications Coordinator
Help & Hope Center —Castle Rock, CO
- $45,000 - $50,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Social media management
- Paid holidays
- Health insurance
Quick Apply
Social Media Marketing Coordinator
Dare 2 Share Ministries —Wheat Ridge, CO
- $24 - $29 an hour
- Full-time
- Research
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Social Media Specialist - Advanced Surgical
CONMED —Denver, CO
- $59,000 - $88,000 a year
- Full-time
- Remote
- Surgery
- Marketing
- Bachelor's degree
- Employee stock purchase plan
- Disability insurance
Knowledge Management Specialist
EverDriven Technologies LLC —Greenwood Village, CO
- $60,000 - $70,000 a year
- Hybrid work
- Google Workspace
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
2d
Marketing Specialist
Career Certified —Denver, CO
- $60,000 - $65,000 a year
- Full-time
- Remote
- Marketing
- Research
- Mid-level
Quick Apply
Marketing Coordinator
Mogl (Formerly Ventura Growth) —Denver, CO
- $68,000 - $75,000 a year
- Full-time
- Google Workspace
- Marketing
- Mid-level
- Paid parental leave
- Paid holidays
Marketing and Communications Coordinator
Downtown Denver Partnership —Denver, CO
- $62,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Commuter assistance
- Paid holidays
Quick Apply
Marketing Proposal Specialist II
AECOM —Denver, CO
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mid-level
- Office
- AD&D insurance
- Employee stock purchase plan
Digital Communications Coordinator
BEHAVIOR ANALYST CERTIFICATION BOARD —Littleton, CO
- $25.00 - $26.50 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
8d
Event Marketing Specialist
Trimble —Westminster, CO
- $58,300 - $80,100 a year
- Online Application
- Hybrid work
- Marketing
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan

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Emergency Communications Specialist

City of Englewood -
Englewood, CO

Apply Now

Job Details

$25.21 - $37.82 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Retirement plan
Paid sick time

Qualifications

Client inquiry handling
Employee relationship building
Emergency medical dispatch
High school diploma or GED
Law enforcement software

Full Job Description

POSITION SUMMARY

The Emergency Communications Specialist is a professional that performs skilled work operating in a primary PSAP that receives and relay calls for emergency and non-emergency public safety assistance via both radio and phone calls. Dispatch law enforcement, emergency medical/fire, and code enforcement for an Englewood Police Department. Duties may include activities such as: call taking and referral; providing information and assistance to non-emergency callers including referral to outside agencies; entering call records, maintaining call logs, and compiling call-related statistics; operating computer-aided dispatch systems for public safety law enforcement and medical/fire incidents;. This is a safety-sensitive position that handles confidential information.

REPORTING RELATIONSHIPS

Receives direction from: Emergency Communications Supervisors

Exercises direct supervision to: Not Applicable

ESSENTIAL AND MARGINAL FUNCTION STATEMENTS

The following statements are illustrative functions of the job and do not include other nonessential or peripheral duties that may be required. The Police Department retains the right to modify or change the duties of essential and additional functions of the job at any time without notice.

ESSENTIAL FUNCTIONS

Receive and prioritize emergency and non-emergency calls and digital requests for help from the public requesting police, fire, ambulance and other emergency services; gather, analyze, and report critical information during life-or-death situations such as crimes in progress, medical emergencies, and fire/rescue incidents, and dispatch units according to policy.
Operate a variety of public safety communications equipment including a multi-channel radio, 911 emergency telephone equipment, text-to-911 equipment, advanced location systems, computer-aided dispatch systems, instant recall recorders and reverse 911 program.
Read/interpret maps for the public, field personnel, and other agencies in order to assist in locating certain geographical areas; interpret telephone call locations from maps by applying knowledge of local geography in order to provide appropriate and timely assistance.
Provide assistance, information and directions to non-emergency callers; refer and/or transfer calls to outside agencies as appropriate
Coordinate and relay information and assistance requests involving other law enforcement and fire-fighting agencies; coordinate and assign resources as necessary in emergency and non-emergency situations; maintain contact with all units monitoring status and location of police, fire and emergency medical service units and code enforcement units.
Effectively communicate, orally and in writing, with members of the public as well as internal team members. Teamwork is a vital component of success in this job.
Take protective actions for first responders by providing life-safety information during responses such as officer down and MAYDAY calls.
Provide assistance, information and directions to emergency and non-emergency callers; refer and/or transfer calls to outside agencies as appropriate.
Retrieve information from State and National computer networks regarding wanted persons, stolen property, vehicle registration, stolen vehicles and other related information; relay information to officers in the field.
Enter automated records of activity into the computer; maintain a variety of logs relating to public safety dispatch activities; compile statistics on calls received.
Review policy and procedures with trainees; work directly with trainee on shift to ensure proper techniques, call routing, and appropriate level of response; may provide input to supervisors on trainee progress as requested.

Perform other duties of a similar nature or level.

QUALIFICATIONS

Knowledge Of

Operations, services and activities of a public safety telecommunications and dispatch center.
Operational characteristics of modern public safety telecommunications equipment including computer aided dispatch systems.
Techniques of questioning for both emergency and non-emergency calls.
Dispatching techniques with use of radio system for communicating and receiving information.
Customer service principles and problem resolution techniques.
Principles and practices of record keeping and documentation.
Geographic features and locations within the area served.
English usage, spelling, grammar and punctuation.
Modern office technology and equipment, including computers and related software applications.
Applicable tools and equipment operations.
Applicable Federal, State and local codes, laws and regulations.

Ability To

Accurately type.
Respond to and resolve difficult and sensitive citizen inquiries and complaints.
Effectively communicate and elicit information from upset and irate callers.
Establish priority of emergency situations.
Perform multiple tasks simultaneously.
Maintain composure, alertness and concentration while working under mental and physical stress for extended periods of time.
Work in an environment that requires rapid multi-processing.
Adapt instantaneously to changes in call events.
Work a rotating schedule including nights, weekends, and holidays to ensure 24/7 coverage.
Remain subject to callback and holdover to maintain minimum staffing 24/7.
Operate a variety of telecommunications receiving and transmitting equipment.
Read and interpret maps and other navigational resources.
Establish and maintain accurate records, logs, and files.
Work under pressure, exercise good judgment and make sound decisions in emergency situations.
Interpret and apply Federal, State and local policies, laws and regulations.
Understand and follow oral and written instructions.
Operate and use modern office equipment including computer and various software applications.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Must pass a background investigation that meets all local, state, and federal requirements as well as be without felony convictions.

EXPERIENCE AND TRAINING GUIDLINES

Requires a high school diploma or equivalent.
At least two (2) years’ work experience with one (1) of those years in a customer service environment. Experience in emergency dispatch, general dispatch, or call center environment is preferred.
CCIC/NCIC certification obtained within six months of hire and renewal of certification every two years.

An equivalent combination of education, formal training, or work experience that produces the knowledge, skill and ability to perform the essential duties and responsibilities of the position.

Lateral Hire Requirements

A minimum of 2 years’ experience at a primary PSAP; and
Holds a current CCIC/NCIC certification or its equivalent for out of state applicants; and
Holds a current Incident Command System (ISC) certificate.

WORKING ENVIROMENT

Work is performed in an emergency communications center. The work level can fluctuate from minimal to fast-paced and high volume. The employee deals with crisis situations that require them to quickly make major decisions involving people, resources, and property with frequently limited direction.

The Emergency Communications Specialist may be asked to work scheduled shifts at any time of the day and on weekends and holidays. Must be able to cope in a safe manner with stressful situations, emotional callers, irate responders and unprofessional contacts.

While performing the duties of this job, the employee is required to sit or stand for prolonged periods. The employee is regularly required to see, hear, talk, stand, twist and use repetitive motions in the conduct of work. The employee is also required to perform light lifting. The employee is required to stay calm during stressful situations.

HOURLY RATE

$25.21 - $37.82/hourly rate

BENEFITS

The City of Englewood offers a comprehensive benefits package including but not limited to:

Medical, Dental, and Vision Plans
Retirement Plans
Paid Time Off
Paid Sick Leave
12 Paid Holidays

You can learn more about our benefits HERE (https://www.englewoodco.gov/government/city-departments/human-resources/employee-benefits)!

APPLICATION DEADLINE

Open until filled.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Apply Now

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