Top 200 It support Jobs in Livermore, Ca

Support Technician
AIS (Alpha Integrated Solutions) —Livermore, CA
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- In-person
- 2 years
- Health insurance
- Dental insurance
Quick Apply
Part Time Onsite IT Support
Miles IT —San Jose, CA
- $30 an hour
- Part-time
- Windows
- In-person
- 1 year
- Flexible schedule
IT Field Desktop Connectivity Technician
Pacific Office Automation —Pleasanton, CA
- $22 - $30 an hour
- Analysis skills
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
IT Support Technician
RKI Instruments, Inc. —Union City, CA
- $72,000 - $79,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Service Desk Coordinator (Pleasanton, CA)
BeneSys, Inc. —Pleasanton, CA
- $28 - $30 an hour
- Full-time
- Office
- Microsoft Office
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Quick Apply
1d
Desktop Support Technician
Inertia —Livermore, CA
- $70,000 - $85,000 a year
- Full-time
- Google Workspace
- 5 years
- Windows
- Paid holidays
- Health insurance
3d
IT Helpdesk Technician
Boomerang Healthcare —Walnut Creek, CA
- $27 - $35 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
IT Technician
Definitive Networks, Inc. —Pleasanton, CA
- $75,000 - $90,000 a year
- Full-time
- Azure
- Customer service
- English
- Paid training
- Paid holidays
Quick Apply
IT Support Specialist
Kier & Wright —Livermore, CA
- $25 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
INFORMATION TECHNOLOGY SPECIALIST I
Department of Industrial Relations —Alameda County, CA
- $6,513 - $10,537 a month
- Online Application
- Hybrid work
- Writing skills
- Research
- Office
- Health insurance
- Dental insurance
11d
Field IT Support Technician
California Automotive Retailing Group, Inc —Dublin, CA
- $6,500.00 - $7,333.33 a month
- Full-time
- Dealership
- Mid-level
- Driver's License
- Paid training
- AD&D insurance
Quick Apply
IT Support Technician
Netrique —Dublin, CA
- Email
- Computer Science
- Mid-level
- Windows
Technology Support Technician
Oliver Worldclass Labs —San Ramon, CA
- $26.30 - $31.67 an hour
- Part-time
- Mid-level
- Windows
- Organizational skills
- 401(k)
- Employee discount
Quick Apply
11d
IT Support Associate II
Amazon.com Services LLC —Tracy, CA
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Fair chance
- Paid parental leave
- Health insurance
Technical Coordinator II
Ross Stores —Dublin, CA
- $22.93 - $37.07 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
IT Help Desk I
Heat and Control, Inc. —Hayward, CA
- Email
- Office
- Travel
- In-person
- Paid holidays
- Health insurance
IT Field Services Rep II
FedEx Freight —Hayward, CA
- $29.36 - $44.04 an hour
- Full-time
- Remote
- Mid-level
- Organizational skills
- Ability to lift 75 pounds
- Paid parental leave
- Paid holidays
4d
IT Walk-Up/Logistics Technician
Milestone Technologies, Inc. —Pleasanton, CA
- $26 - $28 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
11d
Data center technican 3 (Night Shift), DCO
Amazon Data Services, Inc. —Hayward, CA
- $32.16 - $56.29 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- Fair chance
- Employee assistance program
- 401(k) matching
IT/IS Specialist
Veev —Hayward, CA
- $75,000 - $90,000 a year
- Full-time
- Computer science
- Computer Science
- ERP systems
- Paid holidays
- Disability insurance
Quick Apply

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Support Technician

AIS (Alpha Integrated Solutions)
Livermore, CA

Quick Apply

Job Details

Full-time
$65,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Network troubleshooting
Video surveillance
IP networking
Physical security system troubleshooting

Full Job Description

Alpha Integrated Solutions (AIS) is seeking a highly motivated and technically skilled Alpha Vision Support Technician to join our growing team. This role is responsible for providing exceptional customer support, technical troubleshooting, system configuration, user training, and ongoing assistance for Alpha Vision deployments across commercial, education, healthcare, retail, government, and law enforcement environments.

The ideal candidate will have experience supporting video management systems, IP cameras, networking technologies, cloud-based applications, and AI-powered security platforms. This individual will serve as a key customer-facing resource, ensuring clients receive timely support and maximize the value of their Alpha Vision investment.
Key Responsibilities

Customer Support & Troubleshooting

Provide remote and phone support for Alpha Vision software and integrated systems.
Diagnose and resolve software, camera, network, and connectivity issues.
Troubleshoot AI analytics, alerts, notifications, and event workflows.
Manage support tickets and ensure timely resolution of customer issues.
Escalate complex issues to engineering and development teams when necessary.

Customer Training & Success

Conduct customer onboarding and training sessions.
Train users on Alpha Vision features, functionality, and best practices.
Assist customers with platform adoption and workflow optimization.
Develop and maintain training materials, guides, and knowledge base content.
Support customer success initiatives and follow-up activities.

System Configuration & Administration

Configure users, permissions, and system settings.
Assist with camera integrations and device onboarding.
Configure AI analytics, alert rules, and automated workflows.
Support integrations with video management systems, access control systems, LPR solutions, and third-party platforms.
Validate system performance following installations and upgrades.

Alpha Vision Feature Support
Provide support and training for:

Natural Language Search
AI Analytics
License Plate Recognition (LPR)
Appearance Search
Loitering Detection
Weapon Detection
Fight Detection
Illegal Dumping Detection
Retail Theft Analytics
Perimeter Protection
Automated Incident Reporting
Virtual Guard Services
Real-Time Crime Center (RTCC) Workflows
Smart Alerts and Notifications
Evidence and Case Management

Documentation & Reporting

Document customer interactions and support resolutions.
Create support documentation and troubleshooting procedures.
Track recurring issues and identify opportunities for product improvement.
Assist with customer health checks and system audits.

QualificationsRequired

2+ years of technical support experience.
Experience with IP video surveillance systems.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and firewalls.
Strong troubleshooting and problem-solving skills.
Excellent communication and customer service abilities.
Ability to explain technical concepts to non-technical users.

Preferred

Experience with video management systems (Avigilon, Genetec, Milestone, Verkada, Axis, Pelco, etc.).
Experience supporting cloud-based software platforms.
Knowledge of AI-powered video analytics.
Experience with law enforcement, public safety, or Real-Time Crime Center environments.
ONVIF camera integration experience.
Access control system knowledge.

What We Offer

Opportunity to work with cutting-edge AI security technology.
Fast-growing company with significant advancement opportunities.
Exposure to commercial, enterprise, education, retail, and public safety projects.
Collaborative and innovative work environment.
Ongoing training and professional development.

About Alpha Integrated Solutions
Alpha Integrated Solutions (AIS) is a leading provider of intelligent security solutions, combining advanced AI software, video surveillance, remote monitoring, mobile surveillance platforms, and Real-Time Crime Center technologies. Our Alpha Vision platform is helping organizations across the United States transform the way they detect, investigate, and respond to security events through the power of artificial intelligence.
Join us and help shape the future of intelligent security.

Pay: $65,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in livermore, ca

Support Technician

Part Time Onsite IT Support

IT Field Desktop Connectivity Technician

IT Support Technician

IT Service Desk Coordinator (Pleasanton, CA)

Desktop Support Technician

IT Helpdesk Technician

IT Technician

IT Support Specialist

INFORMATION TECHNOLOGY SPECIALIST I

Field IT Support Technician

IT Support Technician

Technology Support Technician

IT Support Associate II

Technical Coordinator II

IT Help Desk I

IT Field Services Rep II

IT Walk-Up/Logistics Technician

Data center technican 3 (Night Shift), DCO

IT/IS Specialist

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