Top 14 Senior customer service representative Jobs in Lockport Il

Client Care Coordinator
Senior Helpers of Bolingbrook & Southwest Suburbs —Bolingbrook, IL
- $22 - $25 an hour
- Full-time
- Bilingual
- HIPAA
- Mid-level
- Paid training
- Health insurance
Quick Apply
6d
Senior Customer Service Representative
VIXXO —Oakbrook Terrace, IL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Sr Customer Service Representative
Motion Industries (MOT) —Woodridge, IL
- $27.06 - $35.22 an hour
- Full-time
- Sales
- 5 years
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Customer Care AI Program Lead
Ulta Beauty, Inc. —Bolingbrook, IL
- $79,900 - $106,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Fair chance
- Senior level
- Dental insurance
- Paid time off
Lead - Care and Claims
Oncourse Home Solutions —Naperville, IL
- $24.51 - $34.26 an hour
- On call
- Computer literacy
- Writing skills
- Engineering
- Health savings account
- Disability insurance
Quick Apply
4d
Senior Supervisor - Vendor Performance
Oncourse Home Solutions —Naperville, IL
- $77,120 - $115,680 a year
- Hybrid work
- Computer literacy
- Writing skills
- Office
- Health savings account
- Disability insurance
Quick Apply
Senior Client Manager
Gallagher Benefit Services —Warrenville, IL
- $65,500 - $127,500 a year
- High school diploma or GED
- Supervising experience
- Bachelor's degree
Senior Client Success Manager
RB Global —Westchester, IL
- $79,100 - $118,000 a year
- Full-time
- Bachelor of Science
- Writing skills
- 8 years
- Health insurance
- Dental insurance
Quick Apply
Sr Svc Agent/Non-DOT
FedEx —Aurora, IL
- $21.28 - $31.11 an hour
- Full-time
- Mid-level
- Ability to lift 50 pounds
1d
Sr. Client Service Specialist - Weekend Night Shift
Crane Worldwide Logistics LLC —McCook, IL
- Night shift
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Sr. Client Service Specialist - Third Shift
Crane Worldwide Logistics LLC —McCook, IL
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Senior Client Services Consultant
MetLife —Aurora, IL
- Email
- Hybrid work
- Administrative experience
- High school diploma or GED
- Bachelor's degree
- Paid holidays
- Disability insurance
Senior Account Manager (Legal Services) - Remote
RR Donnelley —Warrenville, IL
- $91,800 - $146,800 a year
- Overtime
- Remote
- 5 years
- Writing skills
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
7d

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Customer Service Representative- Mon-Fri 8 AM - 4:30 PM
DSV —Lockbourne, OH
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Sr. Client Manager - Employee Benefits
Gallagher Benefit Services —Dublin, OH
How you'll make an impact. Proficient in using technology as a tool to maximize productivity and quality. Bachelor's degree with 5+ years client service and/or…
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senior customer service representative jobs near lockport il

Client Care Coordinator

Senior Helpers of Bolingbrook & Southwest Suburbs
Bolingbrook, IL

Quick Apply

Job Details

Full-time
$22 - $25 an hour
6 days ago

Benefits

Paid training
Health insurance
401(k)
Paid time off
Opportunities for advancement
Flexible schedule

Qualifications

Customer relationship building
Medical software
Patient management software
Driver's License
Documentation tools
Customer relationship management
Productivity software

Full Job Description

Benefits:

401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Free uniforms
Health insurance
Paid time off

Be the Reason Families Stay with Senior Helpers

At Senior Helpers, we believe exceptional care starts with exceptional relationships.

We're looking for a compassionate, organized, and proactive Client Success Manager to become the trusted point of contact for our clients and their families. In this role, you'll ensure every client receives outstanding service—from the very first phone call through every stage of their care journey.

You'll work closely with families, caregivers, nurses, schedulers, and our leadership team to deliver a seamless experience while helping seniors remain safe, independent, and comfortable in their own homes.

If you're someone who naturally builds relationships, solves problems before they become issues, and takes pride in creating exceptional customer experiences, we'd love to meet you.

What You'll Do

As our Client Success Manager, you will:

Build lasting relationships with clients and their families through proactive communication and exceptional service.
Guide new clients through the onboarding process, ensuring a smooth and welcoming start to care.
Conduct in-home and virtual client assessments and develop personalized care plans.
Ensure every service plan is complete, compliant, and in place before care begins.
Perform regular client wellness check-ins and quality assurance visits to ensure satisfaction and address concerns before they become problems.
Respond quickly and professionally to client questions, service requests, and concerns.
Coordinate changes in care needs and communicate updates to the appropriate team members.
Review and ensure client records remain accurate, complete, and compliant.
Manage incoming referrals and prospective clients from hospitals, physicians, senior communities, and marketing partners.
Maintain HIPAA compliance and agency documentation standards.
Participate in the agency's rotating on-call schedule to support clients and caregivers after business hours.

What We're Looking For

Required Qualifications

1–3 years of experience in home care, healthcare, senior living, case management, client services, healthcare coordination, or customer success is required.
Outstanding communication and relationship-building skills.
Strong organizational skills with exceptional attention to detail.
Ability to prioritize multiple tasks in a fast-paced environment.
Professional, compassionate, and solutions-oriented mindset.
Comfortable using Microsoft Office and electronic documentation systems.
Valid driver's license and reliable transportation for client visits.
Ability to pass a criminal background check.

Preferred Qualifications

Experience in non-medical home care.
Experience with WellSky or similar home care software.
Knowledge of HIPAA and Illinois home care regulations.
Bilingual candidates are encouraged to apply.

Why Senior Helpers?

When you join Senior Helpers, you're joining one of the nation's most respected home care organizations. We invest in our employees because we know they are the heart of everything we do.

We offer:

Competitive pay
Paid training and professional development
Opportunities for career advancement
Supportive leadership and collaborative team culture
Meaningful work that makes a difference every day
The opportunity to positively impact the lives of seniors, families, and caregivers

Why This Role Matters

Every phone call you answer, every family you reassure, and every problem you solve helps someone age safely and comfortably at home. As a Client Success Manager, you'll play a vital role in delivering the compassionate, dependable care that families trust Senior Helpers to provide.

If you're ready to build meaningful relationships, deliver exceptional service, and make a real difference in your community, we'd love to hear from you.

Senior Helpers of Bolingbrook & Southwest Suburbs is an Equal Opportunity Employer.

Quick Apply

Refine Your Search

senior customer service representative jobs in lockport il

Client Care Coordinator

Senior Customer Service Representative

Sr Customer Service Representative

Customer Care AI Program Lead

Lead - Care and Claims

Senior Supervisor - Vendor Performance

Senior Client Manager

Senior Client Success Manager

Sr Svc Agent/Non-DOT

Sr. Client Service Specialist - Weekend Night Shift

Sr. Client Service Specialist - Third Shift

Senior Client Services Consultant

Senior Account Manager (Legal Services) - Remote

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