Top 4 Technical support specialist Jobs in Logan, Ut

IT Support Specialist
JM Mechanical, LLC —Logan, UT
- $18 - $22 an hour
- Full-time
- ERP systems
- Communication skills
- Entry level
Quick Apply
IT Specialist
KIMBERBELL KIDS LLC —North Logan, UT
- Part-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
10d

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IT Support Specialist
JM Mechanical, LLC —Logan, UT
Provide basic technical support to office and field staff. Experience supporting construction, service, or field-based teams.
$18 - $22 an hour
Quick Apply
Senior Technical Support Analyst
Journal Technologies —Logan, UT
Comprehensive Technical Support: Provide advanced troubleshooting and problem resolution across all support inquiries, incorporating duties typical of Support…
$72,000 - $90,000 a year
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IT Support Specialist

JM Mechanical, LLC -
Logan, UT

Quick Apply

Job Details

Full-time
$18 - $22 an hour

Qualifications

Software issue identification
Network troubleshooting
Smartphone (troubleshooting support)
IT user and group management
Data permissions
Account troubleshooting
ERP systems
Hardware maintenance
Security policy Implementation (information security management)
Incident Escalation
Inventory management software
User training (technical support)
Internal employee customer service
Desktop (troubleshooting support)
Office equipment installation
Vendor communication
Mobile device management
Hardware management
Warranty issues management
Access control management
Desktop administration
Escalation handling
Communication skills
Peripheral hardware support
Entry level

Full Job Description

Company Overview

JM Mechanical LLC has been a leader in the HVAC industry since 1985, known for our commitment to innovation and excellence. We pride ourselves on providing effective solutions and services while fostering a creative and talented workforce.

Position Summary

JM Mechanical is seeking a detail-oriented IT Support Specialist to manage and support our growing technology needs. This role is responsible for the setup, maintenance, and tracking of company-issued mobile devices (phones and tablets), as well as supporting employees in the transition and daily use of our ERP system, Acumatica.

This position plays a key role in ensuring our field and office teams stay connected, productive, and fully supported with reliable technology.

Key Responsibilities

Device Management (Phones & Tablets)

Set up, configure, and deploy company-issued phones and tablets
Maintain accurate inventory of all devices and assigned users
Manage device upgrades, replacements, and returns
Troubleshoot hardware and software issues on mobile devices
Coordinate with carriers and vendors for service and warranty support
Ensure devices comply with company security policies

Acumatica Support

Assist employees with day-to-day Acumatica questions and troubleshooting
Support onboarding and training for new users in Acumatica
Help maintain user accounts, permissions, and system access
Work with leadership and vendors to improve workflows and system usage
Identify and escalate system issues or bugs as needed

General IT Support

Provide basic technical support to office and field staff
Help troubleshoot connectivity, app, and login issues
Document processes and maintain IT support logs
Assist with implementing new technology tools as the company grows

Qualifications

Basic understanding of mobile device management (MDM preferred but not required)
Experience with or willingness to learn ERP systems (Acumatica experience a plus)
Strong problem-solving and communication skills
Ability to stay organized while managing multiple devices and requests
Comfortable supporting both office and field employees
Self-motivated and able to work independently

Preferred Experience

Previous IT support or help desk experience
Experience supporting construction, service, or field-based teams
Familiarity with Acumatica or similar ERP systems
Basic networking or troubleshooting knowledge

Pay: $18.00 - $22.00 per hour

Quick Apply

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