Top 21 Technical support representative Jobs in Logan, Ut

Client Service Representative
CSC (Corporation Service Company) —Logan, UT
- Full-time
- Hybrid work
- Bilingual
- Hospitality
- Microsoft Excel
- On-the-job training
Customer Service Representative
CSC (Corporation Service Company) —Logan, UT
- Full-time
- Hybrid work
- Bilingual
- Hospitality
- Microsoft Excel
- On-the-job training
Outside Sales Representative
National Federation of Independent Business (NFIB) —Tremonton, UT
- $80,000 - $200,000 a year
- Full-time
- Entry level
- Paid training
- Mileage reimbursement
Quick Apply
Inbound Sales Agent
Amynta Group —Logan, UT
- 8 hour shift
- Research
- High school diploma or GED
- Communication skills
- Paid holidays
- Disability insurance
Inside Sales Representative
Automation Products Group Inc —Logan, UT
- $55,000 - $75,000 a year
- Full-time
- Basic math
- Mid-level
- Office
Quick Apply
Membership Sales Representative - Elite
National Federation of Independent Business (NFIB) —Logan, UT
- $80,000 - $200,000 a year
- Full-time
- Leadership
- Entry level
- Paid training
- Mileage reimbursement
Quick Apply
Outbound Sales Agent
Amynta Group —Logan, UT
- Full-time
- Computer literacy
- Mid-level
- Office
- Health savings account
- Health insurance
National Account Director
Mistras Group, Inc.-Shop —United States
- Remote
- Microsoft Excel
- Ability to climb stairs
- High school diploma or GED

More jobs to discover

Find similar jobs that you might be interested in.

Client Service Representative
CSC (Corporation Service Company) —Logan, UT
Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email.
Remote Client Support Representative
OneSupport —Utah
Typing speed of 40WPM with at least 80% accuracy (there is a typing test linked in the application). Depending on your employment status, you may qualify for…
$12 an hour
Quick Apply
14d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Patient Care Representative (Job#3334)
InnoSource —Columbus, OH
Call Handling: Professionally and empathetically respond to incoming customer calls, emails, or chats, offering accurate information and effectively resolving…
$19 - $21 an hour
Quick Apply
Mechanical Estimator
Emerson Swan, Inc. —Columbus, OH
About Engineered Products Division:* Emerson-Swan supports the mechanical and plumbing engineering community through product education and technical know-how.
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for technical support representative in logan, ut

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near logan, ut

Inside Sales Representative jobs in Logan, UT

Sales Representative jobs in Logan, UT

Customer Service Representative jobs in Logan, UT

Inbound Sales Representative jobs in Newport Beach, CA

Inbound Sales Representative jobs in Tacoma, WA

Saas Sales jobs in Austin, TX

Inbound Sales Representative jobs in San Francisco, CA

Inbound Sales Representative jobs in North Salt Lake, UT

Sales Representative jobs in Atlanta, GA

Pharmaceutical Sales Representative jobs in Louisiana

Sales Representative jobs in Houston, TX

Manufacturer Sales Representative jobs in Chicago, IL

Medical Sales jobs in Frederick, MD

Inside Sales Representative jobs in Orem, UT

Pharmaceutical Sales jobs in Atlanta, GA

Inside Sales Representative jobs in San Diego, CA

Inside Sales Representative jobs in Long Beach, CA

Inside Sales Representative jobs in Hammond, IN

Client Specialist jobs in Milwaukee, WI

Client Specialist jobs in Scottsdale, AZ

Client Service Representative

CSC (Corporation Service Company) -
Logan, UT

Apply Now

Job Details

Full-time

Benefits

On-the-job training

Qualifications

Customer communication
Microsoft Outlook

Full Job Description

Client Service Representative

Logan, Utah

Monday - Friday, 9am-6pm

Hybrid Work Model (3 days onsite in our Logan, UT office and 2 days remote)

Are you passionate about delivering excellent customer service?

We are too!

We are currently hiring a Client Service Representative to support our global clients in a professional business-to-business (B2B) environment in the technology and internet/web services industry. As a Client Service Representative, you will act as the primary point of contact for clients who require assistance with CSC’s internet products and services. You will play a key role in delivering exceptional client service by resolving inquiries, troubleshooting issues and providing clear guidance. You’ll work directly with enterprise B2B clients and will partner with our internal teams at CSC to provide support that will ensure our client’s domain portfolios and digital assets are secure.

If you’ve worked in the retail, hospitality & tourism, patient services or restaurant industries, you know what it takes to keep clients happy and satisfied while working in a fast-paced, high-volume environment. Our service professionals are empowered to solve client inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. We are passionate about service excellence, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®. What does that mean? Learn more about DBS by visiting cscdbs.com . While on that site, navigate to the Customer Tab or the Customer Testimonials section where you will learn about who our clients are and what they have to say about us!

Additionally, our positions come with CSC’s competitive benefits and incentives.

Some of the tasks you will be responsible for:

Client Support: Respond promptly and accurately to client inquiries via multiple communication channels such as chat, telephone, and email. Help customers manage a portfolio of domain names and digital assets to help protect and secure our clients' global internet brands.
Client Relationships: Build and maintain client relationships by understanding the unique needs of each client.
Issue Resolution: Troubleshoot and resolve customer order requests and enquiries related to domain names, DNS, digital certificates, digital brand management, billing inquiries, and technical problems. Ensure timely and efficient resolutions to maintain customer satisfaction.
Escalation Management: Identify and escalate unresolved or complex issues to the appropriate teams, ensuring follow-up and resolution in a timely manner.
Product Knowledge: Be a trusted partner for your clients by developing and maintaining and in-depth understanding of our services, and to communicate industry changes. and new product offerings.
Team Collaboration: Assist other teams within DBS with client brand launches and projects, problem-solving, and troubleshooting as needed.
Performance: Understand and strive to meet or exceed metrics that are designed to help us achieve our industry leading client service support as evidenced by our world-class Net Promoter Score (NPS) results.

What technical skills, experience, and qualifications do you need?

Experience working in a customer-centric environment, industry and/or role
Effective written and verbal communication skills
Ability to think critically and be solution oriented
Strong Microsoft Office skills including MS Excel, Word, and Outlook
Ability to learn, adapt to, and discuss new technology
Tenacity and agility to balance varying priorities and inquiries from internal and external customers
Ability to work independently, as well as on a team
Proven organizational skills with the ability to prioritize work under pressure in a fast-paced environment
Previous experience of producing quality results with high attention to detail
Ability to be direct, open, and honest when communicating with clients and co-workers

What you can expect from us:

Our business is exciting, ever-changing, and highly focused on creating the best client experience. If this sounds like the right fit for you, read on to learn more about how we support our employees as they transition into Digital Brand Services:

Professional, engaging, and comprehensive training to introduce our business and the industry, supplemented with on-the-job training
An on-team mentor to provide additional day to day support during your onboarding
Collaborative team environment
Supportive leaders committed to your professional development and growth
Complimentary access to Open Sesame, monthly job-related recurrent training, and more
Flexibility for our employees by offering a hybrid work schedule

#LI-LE1

Apply Now

Refine Your Search

technical support representative jobs in logan, ut

Client Service Representative

Customer Service Representative

Outside Sales Representative

Inbound Sales Agent

Inside Sales Representative

Membership Sales Representative - Elite

Outbound Sales Agent

National Account Director

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for technical support representative in logan, ut

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected