Top 613 Crm specialist Jobs in Long Beach, Ca

Client Escalation Specialist
TaxRise —Irvine, CA
- $26 - $28 an hour
- Overtime
- Background check
- Office
- 3 years
- Paid training
- Health insurance
Quick Apply
6d
Customer Retention Specialist
Fasttrack Relief —Newport Beach, CA
- $70,000 - $150,000 a year
- Full-time
- Mid-level
- US work authorization
- In-person
- Opportunities for advancement
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Intake Specialist
Button Finance, Inc. —Santa Ana, CA
- From $20 an hour
- Full-time
- In-person
- Entry level
- Under 1 year
- Paid training
- Paid holidays
Quick Apply
CRM Specialist
Fabletics —El Segundo, CA
- $80,000 - $90,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
- 401(k)
Customer Service Representative
Eversoft, Inc. —Long Beach, CA
- From $25 an hour
- Full-time
- Microsoft Excel
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Order Specialist
Dendreon Corporation —Seal Beach, CA
- Full-time
- Computer literacy
- ERP systems
- Mid-level
11d
Customer Experience Specialist
CJ Foodville USA Inc —Buena Park, CA
- $55,000 - $92,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
10d
Customer Support Specialist (HYBRID)
InBody —Cerritos, CA
- $21 - $27 an hour
- Full-time
- Hybrid work
- Spanish
- ERP systems
- Office
- Wellness program
- Paid holidays
CRM Specialist
Pacific Sunwear Stores LLC —Anaheim, CA
- $75,000 a year
- Weekends as needed
- Marketing
- Ability to walk for extended periods
- Bachelor of Science
- 401(k) matching
- Referral program
Quick Apply
Customer Experience Specialist
Twitch —Irvine, CA
- $66,300 - $115,400 a year
- Google Workspace
- Research
- Mid-level
- AD&D insurance
- Disability insurance
Customer Operations Specialist
EVgo —Los Angeles, CA
- $47,400 - $59,300 a year
- Weekends as needed
- Remote
- Travel
- Trade school
- Experience equivalent to degree accepted
- Commuter assistance
- Health savings account
Quick Apply
Customer Service and Product Support Specialist
Alpinestars —Torrance, CA
- $18 - $20 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- ERP systems
Quick Apply
Digital Marketing Assistant
CJ Foodville USA Inc —Buena Park, CA
- $52,000 - $58,000 a year
- Part-time
- Marketing
- No experience needed
- Office
- Paid holidays
- Disability insurance
Quick Apply
10d
E-Commerce Customer Support Specialist (HYBRID)
InBody —Cerritos, CA
- $21 - $27 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Wellness program
- Paid holidays
Call Center Representative - Part Time
West Coast University, Inc. —Anaheim, CA
- $21.43 - $28.95 an hour
- Part-time
- Mid-level
- High school diploma or GED
- 1 year
9d
Intake Specialist
Care Partners —Irvine, CA
- $24 - $29 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
9d
Marketing Specialist
Goodwill SOLAC —Long Beach, CA
- $70,304 a year
- Full-time
- Marketing
- Bachelor of Science
- Mid-level
Quick Apply
3d
CRM Specialist
Finding Mastery —Los Angeles, CA
- $75,000 - $95,000 a year
- Full-time
- System design
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Service & Fulfillment Operations Specialist
Techtaka Inc —Anaheim, CA
- $65,000 - $75,000 a year
- Full-time
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Data Entry / Order Entry Specialist (Entry Level)
Sole Shades —Fountain Valley, CA
- $20 - $22 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
3d

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Client Escalation Specialist

TaxRise -
Irvine, CA

Quick Apply

Job Details

Full-time
$26 - $28 an hour
6 days ago

Benefits

Paid training
Health insurance
On-site gym
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Customer communication
De-escalation techniques
Conflict de-escalation
Managing clients in a customer support role
Sales management systems proficiency
Customer issue escalation
Customer support
CRM system proficiency
Empathy
Root cause analysis
Analytics

Full Job Description

WHY JOIN TAXRISE?

At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.

Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.

ABOUT THE ROLE
As a Client Success Representative – Escalations, you'll serve as a senior member of our Client Experience team, handling our most complex and high-impact client situations. This role is designed for experienced professionals who excel in critical thinking, problem-solving, and delivering exceptional client outcomes.

You'll play a key role in shaping the customer journey by resolving advanced client concerns, identifying patterns in client feedback, and partnering cross-functionally to improve processes and retention strategies. Your ability to navigate sensitive conversations, build trust, and deliver solutions will directly impact client satisfaction and business performance.

This position is ideal for someone who thrives in a fast-paced environment, enjoys tackling challenging scenarios, and is motivated to elevate both the client experience and internal operations.

We're all about that in-person vibe, so this role is 100% on-site. If you're excited to collaborate side-by-side with a high-performing team, we'd love to meet you.

HOW YOU'LL BE REWARDED
At Tax Rise, Inc., we recognize and reward high performance, ownership, and results.

Base Pay: $26.00 – $28.00/hour (full-time, 40 hours/week). Occasional overtime may be required based on business needs.
Monthly Bonus: $1,000 – $2,000 average earning potential

Highly motivated team members who consistently exceed expectations have the opportunity to maximize earnings within this structure.

WHAT YOU'LL DO

Manage and resolve complex client escalations and cancellation requests through our ticketing systems
Engage directly with clients to understand concerns, de-escalate situations, and deliver tailored solutions
Apply advanced communication and negotiation techniques to retain clients and resolve issues effectively
Identify trends in client feedback and provide actionable insights to leadership to improve processes and experience
Partner cross-functionally (Sales, Client Care, Operations) to drive seamless resolutions and continuous improvement
Maintain detailed and accurate documentation across CRM and internal systems
Take ownership of high-priority cases and contribute to elevating team standards

WHAT YOU'LL NEED

3+ years of experience in a call center, client experience, or sales environment
Proven experience handling escalated or high-priority client interactions
Strong analytical and problem-solving skills with the ability to identify trends and root causes
Experience working within CRM systems (Salesforce or similar platforms)
Excellent communication, emotional intelligence, and conflict resolution skills
High school diploma or GED (or equivalent combination of education and experience)

WHAT WE OFFER

We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:

Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings

ABOUT US

At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.

When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.

We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.

If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.

OUR COMMITMENT

At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.

TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.

California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.

Pay: $26.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Paid training
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

crm specialist jobs in long beach, ca

Client Escalation Specialist

Customer Retention Specialist

Intake Specialist

CRM Specialist

Customer Service Representative

Customer Order Specialist

Customer Experience Specialist

Customer Support Specialist (HYBRID)

CRM Specialist

Customer Experience Specialist

Customer Operations Specialist

Customer Service and Product Support Specialist

Digital Marketing Assistant

E-Commerce Customer Support Specialist (HYBRID)

Call Center Representative - Part Time

Intake Specialist

Marketing Specialist

CRM Specialist

Customer Service & Fulfillment Operations Specialist

Data Entry / Order Entry Specialist (Entry Level)

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