Top 92 Help desk Jobs in Longmont Co

Customer Service / Electronics Technician
High Tech Health International, Inc. —Boulder, CO
- $45,000 - $60,000 a year
- Full-time
- Hybrid work
- Google Workspace
- No experience needed
- Office
- Health savings account
- Paid holidays
Quick Apply
Device Specialist
City of Longmont - Longmont —Longmont, CO
- $33.31 - $37.02 an hour
- Online Application
- Computer Science
- Heavy lifting
- Research
- AD&D insurance
- Paid holidays
Quick Apply
Technical Customer Support 1
Intrado —Longmont, CO
- $19 an hour
- 12 hour shift
- Hybrid work
- Microsoft Outlook
- Word processing
- Computer literacy
- Paid parental leave
- Disability insurance
21h
Robotics Support Analyst I
eBay Inc. —Longmont, CO
- $17 - $27 an hour
- Full-time
- High school diploma or GED
- SQL
- Travel
- Paid time off
- Parental leave
IT Help Desk Technician
Elite Recruiting & Consulting Services —Longmont, CO
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Technical Customer Support 1
Intrado Life & Safety, Inc. —Longmont, CO
- $19 an hour
- 12 hour shift
- Microsoft Outlook
- Word processing
- Computer literacy
- Paid parental leave
- Disability insurance
14h
Help Desk Technician
KPA —Lafayette, CO
- $33 - $36 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Windows
- Paid holidays
- Health insurance
IT Support Technician
Integrated DNA Technologies (IDT) —Boulder, CO
- $33.65 - $40.50 an hour
- Full-time
- Clean driving record
- Laboratory experience
- Mid-level
- Health insurance
- Dental insurance
IT Analyst I
WESTWOOD PROFESSIONAL SERVICES INC —Westminster, CO
- $25 - $28 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
IT Support Associate II, OTS
Amazon.com Services LLC —Loveland, CO
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Support Technician - CO
PTA Plastics —Niwot, CO
- $25 - $32 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Product Support Specialist II
Signature Aviation —Longmont, CO
- Full-time
- Mid-level
- Mechanical knowledge
- Paid parental leave
- Health savings account
IT Support Technician I
Electra —Boulder, CO
- $21 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid parental leave
- Health savings account
Quick Apply
Help Desk Tech 1
GeoStabilization International —Westminster, CO
- $71,000 - $88,000 a year
- On call
- Hybrid work
- Microsoft Outlook
- Office
- Windows
Quick Apply
7d
Product Support Specialist 1
Garmin International, Inc. —Louisville, CO
- $20.78 - $31.02 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
11d
Technology Support Technician
Prospect Ridge Academy —Broomfield, CO
- $60,551 - $68,165 a year
- Weekends as needed
- School experience
- Classroom
- Google Workspace
- Paid holidays
- Disability insurance
Operations Support Help Desk
ASRC Federal —Boulder, CO
- $57,000 - $77,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
6d
Customer Support Technician
Vaisala —Boulder, CO
- $60,000 - $65,000 a year
- Rotating shift
- Background check
- Office
- US work authorization
- Paid holidays
- Disability insurance
Help Desk / IT Support Analyst
dataNet IT —Boulder, CO
- Full-time
- Computer science
- Computer Science
- Mid-level
5d
Client Success Representative I
Workstand —Broomfield, CO
- $20.37 - $24.44 an hour
- Remote
- Organizational skills
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
11d

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Customer Service / Electronics Technician

High Tech Health International, Inc.
Boulder, CO

Quick Apply

Job Details

Full-time
$45,000 - $60,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Paid time off
Opportunities for advancement

Qualifications

Teamwork
Email customer support
Phone customer support
Attention to detail
Electronics technician experience
Organizational skills

Full Job Description

Customer Support Electronics Technician

Pay: $45,000–$60,000 per year

Job Type: Full-time

Work Location: Hybrid (Longmont, Colorado)

Customer Support Electronics Technician

About the Opportunity

High Tech Health is seeking a technically skilled Customer Support Electronics Technician to lead our customer support efforts as we continue to grow. This role is ideal for someone who enjoys troubleshooting electronics, solving challenging technical problems, and helping customers get the maximum benefit from innovative products.

You will serve as the primary technical contact for our customers, diagnosing issues, guiding installations, and providing exceptional support by phone and email. You'll also work closely with our electrical engineering team to identify product improvements, solve field issues, and help shape future product development.

If you're looking for a position where your technical expertise is valued, your ideas are heard, and your work has a direct impact on both customers and product quality, we'd love to hear from you.

No prior experience with our specific products is required—we'll train you. We are looking for someone with a strong technical foundation, excellent troubleshooting skills, and a passion for helping customers.

About High Tech Health

Since 1994, High Tech Health International has designed and manufactured innovative health and wellness products used by healthcare practitioners and consumers worldwide. Our products are recognized for their quality, innovation, and performance, helping people improve their health and well-being every day.

As an established company with a growing product line, we offer the stability of a long-standing business along with the opportunities that come from continued growth. Our success is built on teamwork, integrity, innovation, and an unwavering commitment to customer satisfaction.

Primary Responsibilities

As our Customer Support Electronics Technician, you will:

Provide five-star technical support by phone and email.
Troubleshoot and diagnose electrical, electronic, Bluetooth, Wi-Fi, and networking-related product issues.
Assist customers with installation, setup, firmware updates, Bluetooth pairing, mobile app configuration, and network connectivity.
Maintain detailed and accurate service records, documenting customer interactions, troubleshooting steps, and resolutions.
Test returned products and replacement components to verify reported issues when needed.
Communicate recurring product issues and customer feedback to the engineering team.
Develop and maintain customer support documentation, knowledge base articles, and training materials.
Help improve customer support processes and contribute to outstanding customer satisfaction.
Become a technical expert on High Tech Health products.
Perform additional responsibilities as needed in a collaborative, growing company.

Qualifications

Preferred qualifications include:

Associate degree (A.S.) or higher in Electronics Technology or a related technical field.
3+ years of electronics troubleshooting or electronics technician experience preferred.
Strong electrical and electronic troubleshooting skills.
Experience with Bluetooth technology, wireless device pairing, and mobile device connectivity.
Working knowledge of home networking, including Wi-Fi routers, IP addressing, and basic network troubleshooting.
Excellent customer service and communication skills.
Ability to explain technical concepts clearly to non-technical customers.
Strong organizational skills and attention to detail.
Self-motivated with the ability to work independently while collaborating with a small team.
Comfortable managing multiple responsibilities in a fast-paced environment.
Proficiency with Microsoft Office or Google Workspace.

Home Office Requirements

This position currently requires a professional home office capable of supporting remote customer service operations. Candidates should have:

A dedicated, quiet workspace with reliable high-speed internet.
Adequate space to securely store replacement parts, inventory, and shipping supplies.
The ability to receive, organize, and ship customer replacement components as needed.

High Tech Health provides all company equipment necessary to perform the job, including a company computer, VoIP phone system, and desk phone. Employees are responsible for maintaining a reliable internet connection, electrical service, and an appropriate workspace for company equipment and inventory.

Work Location

This position is currently hybrid, with most customer support performed from a dedicated home office and periodic meetings and collaboration at our Longmont, Colorado office.

As business needs evolve, this role may transition to more regular in-office work. Candidates should be comfortable with this possibility.

Benefits

Competitive salary
Paid vacation and company holidays
Company-provided computer and VoIP phone system
Ongoing product and technical training
Opportunity to work directly with engineering on product improvements
Career growth opportunities within a growing company

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

Health insurance
Health savings account
Paid time off

Work Location: Hybrid remote in Boulder, CO 80323

Quick Apply

Refine Your Search

help desk jobs in longmont co

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