Top 7 Order fulfillment coordinator Jobs in Lorain, Oh

Fulfillment Coordinator
Exit Planning Institute —Westlake, OH
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Office
- Administrative experience
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
3d
Shipping Lead
Ei6 —Cleveland, OH
- $25 - $30 an hour
- Overtime
- Customer service
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Production Planning Coordinator
National Safety Apparel —Cleveland, OH
- $18.50 - $20.00 an hour
- Full-time
- Computer literacy
- English
- High school diploma or GED
- Paid jury duty
- Health savings account
Quick Apply
2d
Staff Psychologist
US Veterans Health Administration —Parma, OH
- $89,664 - $166,136 a year
- Online Application
- Hybrid work
- Background check
- Doctoral degree
- Writing skills
- Paid parental leave
- Paid holidays
1d

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Fulfillment Coordinator
Exit Planning Institute —Westlake, OH
Respond to incoming calls, emails, and other participant questions in a timely and professional manner. The Fulfillment Coordinator serves as a key point of…
$40,000 - $50,000 a year
Quick Apply
3d
Shipping Lead
Ei6 —Cleveland, OH
Forklift certification (or ability to obtain certification). The Shipping Coordinator is responsible for overseeing all inbound and outbound shipping operations…
$25 - $30 an hour
Quick Apply

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Fulfilled By Amazon Operations Coordinator
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Serve as a resource for warehouse team members by answering questions, providing guidance, and helping prioritize daily work.
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14d
MACD Coordinator - Onsite
Genesis10 —Columbus, OH
Completing various order processing steps to move orders through the fulfillment lifecycle, including coordinating and scheduling installations.
Up to $21 an hour
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Fulfillment Coordinator

Exit Planning Institute
Westlake, OH

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year
3 days ago

Benefits

Health insurance
Unlimited paid time off
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Process improvement
Managing clients in a customer support role
Bachelor's degree
Attention to detail
Problem-solving

Full Job Description

The Exit Planning Institute (EPI) is seeking a Fulfillment Coordinator to join our Operations team. This role supports participants throughout the Certified Exit Planning Advisor (CEPA) Program and helps ensure they have a smooth, organized experience from onboarding through program completion.

The Fulfillment Coordinator serves as a key point of support for participants by answering questions, resolving issues, maintaining accurate records, tracking program activity, and coordinating the behind-the-scenes details that keep our programs running successfully.

The ideal candidate is organized, detail-oriented, comfortable communicating with clients, and able to manage multiple priorities in a fast-paced environment. They take initiative, follow through on tasks, and know when to ask questions or escalate an issue.

Key Responsibilities and Duties

Support CEPA participants throughout onboarding, program participation, and post-program follow-up
Respond to incoming calls, emails, and other participant questions in a timely and professional manner
Troubleshoot participant issues and connect clients with the appropriate team member when needed
Track participant enrollment, attendance, coursework completion, exam progress, and other program requirements
Maintain complete and accurate participant records in HubSpot
Track and report program information including enrollment, attendance, completion, and survey feedback
Review and process continuing education credit requests for eligible members
Support program logistics and administrative tasks before, during, and after CEPA programs
Help participants understand and access available EPI resources, tools, and ongoing support
Coordinate with EPI’s third-party logistics (3PL) partner to monitor order fulfillment, resolve shipping issues, and help ensure orders are processed accurately and on time
Monitor fulfillment activity and address order discrepancies, reshipments, or other shipping-related issues as needed
Follow established processes and procedures while identifying opportunities to improve the participant experience or internal workflows
Collaborate with other EPI teams to resolve participant needs and ensure a consistent client experience

Position Qualifications and Skills

Previous customer service, client support, administrative, or similar experience required
Bachelor’s degree preferred
Strong written and verbal communication skills
Comfortable assisting clients by phone and email
Highly organized with strong attention to detail
Ability to manage multiple tasks and shifting priorities while meeting deadlines
Strong problem-solving skills and willingness to ask questions when needed
Dependable and able to follow through on assigned responsibilities
Comfortable working independently as well as collaboratively within a team
Proficiency with Microsoft Office; experience with HubSpot or another CRM is preferred
Ability to learn new systems, processes, and technology quickly

Salary and Benefits

Status: Full-time, Hybrid

Work Schedule: Monday, Tuesday, and Wednesday in office; Thursday and Friday eligible for remote work. Hybrid schedule is subject to change based on business needs.

Starting Salary: $40,000–$50,000, depending on experience

Following Successful Completion of the 90-Day Introductory Period

Eligibility to enroll in EPI's health, dental, and vision insurance programs
Eligibility to participate in EPI's 401(k) program
Eligibility for EPI's Unlimited Paid Time Off program

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Ability to Commute:

Westlake, OH 44145 (Preferred)

Ability to Relocate:

Westlake, OH 44145: Relocate before starting work (Required)

Work Location: Hybrid remote in Westlake, OH 44145

Quick Apply

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order fulfillment coordinator jobs in lorain, oh

Fulfillment Coordinator

Shipping Lead

Production Planning Coordinator

Staff Psychologist

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