Top 233 Customer care coordinator Jobs in Los Angeles, Ca

Transplant Referral Coordinator
UCLA Health —Los Angeles, CA
- $30.36 - $43.49 an hour
- Microsoft Word
- Spanish
- Microsoft Excel
- Referral program
3d
Patient Care Coordinator / Front Desk
Flourish Research —Los Angeles, CA
- $25 - $33 a year
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
11d
Referrals - Referral Coordinator
Unicare Community Health Center —Los Angeles, CA
- $25 - $30 an hour
- Weekends as needed
- Spanish
- Customer service
- English
Intake Call Center - Medical
Synergy —Glendale, CA
- $25 - $28 an hour
- Full-time
- Bilingual
- Medical office experience
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
7d
admissions- Part Time
Beverly Hills Rehabilitation Centre —Los Angeles, CA
- Part-time
- Organizational skills
- Communication skills
- Marketing
Quick Apply
Admissions Coordinator
Valley View Post Acute —El Monte, CA
- Full-time
- Organizational skills
- Communication skills
- Marketing
Quick Apply
Front Desk Coordinator - Part Time with Benefits
RestorixHealth —Los Angeles, CA
- $25 - $35 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
- Health savings account
- AD&D insurance
Quick Apply
Scheduling & Intake Coordinator (Full-Time)
Bright Steps Pediatric Speech & Feeding Therapy —Torrance, CA
- $20 - $30 an hour
- Full-time
- Computer literacy
- Children
- Pediatrics
- Paid holidays
- Health insurance
Quick Apply
CM Care Coordinator
Imperial Management Administrators Services Inc —Pasadena, CA
- $20 - $26 an hour
- Computer literacy
- HIPAA
- English
Quick Apply
6d
Contact Center Specialist
APLA Health —Los Angeles, CA
- $25.00 - $27.29 an hour
- Full-time
- Hybrid work
- Spanish
- OSHA
- Computer literacy
- Dental insurance
Quick Apply
PATIENT CARE COORDINATOR
Chinatown Service Center —Los Angeles, CA
- $24 an hour
- Call employer
- OSHA
- HIPAA
- High school diploma or GED
Quick Apply
Branch Coordinator - Remote
Apria Healthcare LLC —Los Angeles, CA
- $20 - $25 an hour
- Full-time
- Remote
- Computer literacy
- Writing skills
- English
- Paid parental leave
- Disability insurance
Quick Apply
Patient Hub Coordinator Full Time 3 PM to 3 AM
Memorial Hospital of Gardena —Gardena, CA
- $21.64 - $31.81 an hour
- Weekends as needed
- HIPAA
- Organizational skills
- Fair chance
Quick Apply
Registration Coordinator
Long Beach Memorial Medical Center —Long Beach, CA
- $22.89 - $33.18 an hour
- 8 hour shift
- Bilingual
- Hospital
- Mid-level
- Health insurance
Eligibility Specialist/Care Coordinator
Roots Through Recovery —Long Beach, CA
- $23 - $30 an hour
- Full-time
- Background check
- CPR Certification
- HIPAA
Quick Apply
7d
Patient Admissions Coordinator
Providence —Santa Monica, CA
- $25.00 - $34.41 an hour
- Part-time
- Hospital
- Customer service
- High school diploma or GED
- Paid parental leave
- Paid holidays
7h
Admissions Coordinator
Bristol Hospice —Glendale, CA
- $24 - $27 an hour
- Full-time
- 18 years or older
- Mid-level
- Office
- Mileage reimbursement
- Health savings account
Quick Apply
Patient Admissions Coordinator - Patient Access
Providence —Burbank, CA
- $25.00 - $34.41 an hour
- Part-time
- Hospital
- Medical office experience
- Inpatient
- Paid parental leave
- Paid holidays
PCC - General Offices
Sonrava Health —Los Angeles, CA
- $18 - $23 an hour
- Full-time
- Dental office
- High school diploma or GED
- Travel
- Health insurance
- Dental insurance
Scheduling Coordinator (Spanish Fluency preferred)
Stealth HC —Los Angeles, CA
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Spanish
- English
- Office

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Transplant Referral Coordinator

UCLA Health -
Los Angeles, CA

Apply Now

Job Details

$30.36 - $43.49 an hour
3 days ago

Benefits

Referral program

Qualifications

Overseeing health insurance pre-certification
Phone communication
Copy machines
Medical office experience
In-person customer service
Patient demographics
Filing
Records management
Medical record abstraction
Relationship management
Telephone systems
Multi-line phone systems
Health insurance referral requirements
Typing
Clinical confidentiality policies
Managing patient records
Office phone management
Quality data entry
Customer data entry

Full Job Description

Description

Under the direction of the Transplant Financial Manager, performs administrative support to the Transplant Financial Referral Program. Responsibilities include the preparation and processing of patient referrals, pre-register new and return patients into the UCLA Patient Encountering and Registration System. Requires individual to answer the Information and Referral Service lines and direct patients to appropriate program staff. Major duties include the collection of accurate demographic information, soliciting for insurance information and prior authorization requirements and follow up. Provide general information to incoming callers regarding the referral intake process. Process managed care authorizations. Typing, faxing and maintain daily/weekly records regarding internal and incoming transplant program referrals. Delivering CICARE World Class Care expectations in all dealings with patients, referring physicians, medical groups, insurance plans and colleagues. Comply with all hospital and departmental work rules. All other Administrative duties and tasks as assigned.

The incumbent is supervised by the Transplant Financial Manager. Independently prioritizes and completes standard functions following established departmental guidelines and University policies. Work is reviewed by the Transplant Financial Manager on a consistent basis and when deviation from standard guidelines occurs.

Salary Range: $30.36-$43.49/hourly

Qualifications

Required:

Previous experience in a health care setting working with health care professionals and patients
Skill in prioritizing assignments to complete work in a timely and accurate manner when there are changes in assignment, pressures of deadlines, completing requirements and heavy workload
Ability to work independently
Ability to communicate with patients, referring physicians, transplant team members, insurance companies case managers, governmental agencies, hospital staff, and other groups in a professional, diplomatic manner over the telephone and in person
Ability to abstract medical information accurately from patient file
Demonstrated skill in operating a PC and laser printer to quickly and accurately prepare type and distribute forms, correspondence, and schedules
Demonstrated skill in routine data entry
Demonstrated skill in operating copy machine, and other standard office equipment
Ability to work with and maintain confidential patient information
Ability to establish and maintain cooperative and collaborative working relationship with administrative, clinical and academic personnel
Ability to accept ambiguous circumstances and take action where answers to a problem are not readily apparent
Ability to use diplomacy and respect confidentiality in sensitive situations
Skill in following through on assignments to completion
Oral and written communication skills to convey information clearly to patients, faculty and staff
Ability to deal with patients from diverse backgrounds, referring physicians, clinic staff, insurance companies, the media, government agencies and other groups in a professional, diplomatic and compassionate manner whether by phone or in person
Typing skill sufficient to input verbal or written data into CRT with accuracy and speed
Knowledge of third party insurances, government programs and other insurance agencies for purposes of obtaining any necessary authorizations for treatment
Experience working in a medical setting
Knowledge and skills to apply appropriate business telephone etiquette on multi-line phones
Ability to maintain confidentiality on patient and physician issues
Demonstrate excellent interpersonal skills, customer service skills, time management and organizational skills

Preferred:

Experience with UCLA EHR (CareConnect)
English/Spanish bilingual oral communication skills to conduct registration interviews
Knowledge of medical terminology to communicate effectively with physicians, nurses and other members of the health care community
Familiarity with Microsoft Word, Excel and Access
Knowledge of UCLA Medical Center policy and procedures
Working knowledge of patient-related policies and procedures, as well as a thorough understanding of the University system
Ability to research medical diagnosis and procedure codes in CPT Code book and ICD-9 Code book
Recent patient registration and appointment scheduling experience

Apply Now

Refine Your Search

customer care coordinator jobs in los angeles, ca

Transplant Referral Coordinator

Patient Care Coordinator / Front Desk

Referrals - Referral Coordinator

Intake Call Center - Medical

admissions- Part Time

Admissions Coordinator

Front Desk Coordinator - Part Time with Benefits

Scheduling & Intake Coordinator (Full-Time)

CM Care Coordinator

Contact Center Specialist

PATIENT CARE COORDINATOR

Branch Coordinator - Remote

Patient Hub Coordinator Full Time 3 PM to 3 AM

Registration Coordinator

Eligibility Specialist/Care Coordinator

Patient Admissions Coordinator

Admissions Coordinator

Patient Admissions Coordinator - Patient Access

PCC - General Offices

Scheduling Coordinator (Spanish Fluency preferred)

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