Top 3166 Guest services manager Jobs in Los Angeles, Ca

Assistant Community Manager LIHTC - Exchange at Gateway
Quality Management Group Inc —El Monte, CA
- $23.90 - $24.90 an hour
- Weekends as needed
- Microsoft Outlook
- Word processing
- Computer literacy
Quick Apply
Restaurant District Manager
Gen Korean BBQ —Fullerton, CA
- $75,000 - $90,000 a year
- Full-time
- Management
- Sales
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
Human Resources Director
Hilton Los Angeles/San Gabriel —San Gabriel, CA
- $75,000 - $85,000 a year
- Weekends as needed
- 5 years
- Writing skills
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Resident Manager
Investors' Property Services —Los Angeles, CA
- $30 - $35 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Restaurant Manager I
Areas USA, Inc —Inglewood, CA
- $70,304 - $77,000 a year
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
5d
Guest Services Manager
FAIRMONT —Los Angeles, CA
- $80,000 - $92,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to climb stairs
- Health insurance
- 401(k)
Quick Apply
2d
Guest Experience Manager
Loews Hollywood Hotel —Los Angeles, CA
- $70,304 - $78,400 a year
- Weekends as needed
- Mid-level
- Hotel
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Front Office Manager
The Hollywood Roosevelt Hotel —Los Angeles, CA
- $85,000 - $90,000 a year
- Full-time
- Hotel
- Senior level
- Communication skills
Quick Apply
Guest Attache Supervisor
Chateau Marmont —Los Angeles, CA
- $35 an hour
- Full-time
- Mid-level
- Hotel
- Bachelor's degree
Quick Apply
Guest Services Representative
Cooley LLP —Los Angeles, CA
- $28 - $34 an hour
- Overtime
- Inventory management
- English
- Bachelor's degree
- Commuter assistance
- Health savings account
1d
Food and Beverage Manager
The Langham Hotel —Pasadena, CA
- $80,000 - $83,000 a year
- Weekends as needed
- CPR Certification
- Ability to walk for extended periods
- English
- Paid training
- Health insurance
Quick Apply
5d
Community Manager
RHP Properties —El Monte, CA
- Weekends as needed
- Clean driving record
- Microsoft Outlook
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
Hotel General Manager
Confidential —Fullerton, CA
- $85,000 - $100,000 a year
- Full-time
- Background check
- Hotel
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
13d
Hotel Corporate Regional Director of Operations
Kamla Hotels —Cerritos, CA
- $110,000 - $120,000 a year
- Full-time
- Hospitality
- Management
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Regional Manager
Confidential —Los Angeles, CA
- $80,000 - $85,000 a year
- Part-time
- Ability to walk for extended periods
- 5 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
8d
Food and Beverage Manager
Hotel Casa Del Mar —Santa Monica, CA
- $90,000 - $94,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Manager
Residence inn by Marriott Los Angeles LAX —Los Angeles, CA
- $70,000 - $75,000 a year
- Mid-level
- Residential
- Microsoft Office
- Food provided
Quick Apply
Assistant Guest Services Manager
Four Seasons —Los Angeles, CA
- $70,000 - $75,000 a year
- Overnight shift
- Mid-level
- Residential
- Military encouraged
- Free parking
- Health insurance
Guest Services Manager
Hotel Figueroa —Los Angeles, CA
- $70,304 - $75,000 a year
- Overnight shift
- Word processing
- Mid-level
- Windows
6d
Front Office Manager
HYATT PLACE GLENDALE —Glendale, CA
- $70,500 a year
- Mid-level
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply

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Assistant Community Manager LIHTC - Exchange at Gateway

Quality Management Group Inc -
El Monte, CA

Quick Apply

Job Details

Full-time
$23.90 - $24.90 an hour

Qualifications

Computer operation
Customer communication
Microsoft Outlook
Word processing
Computer literacy
In-person customer service
Employee relationship building
English
High school diploma or GED
Task assignment

Full Job Description

The Assistant Community Manager is responsible for working directly with the Community Manager as pertains to:

Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy.
Must assume proactive behavior and measures to properly represent Quality Management Group, Inc. and build relationships in the community.

The Assistant Community Manager reports to the Community Manager or Senior Community Manager.

RESPONSIBILITIES

Compliance

Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
Review, process and approve all resident notices pertaining to recertification.
Assist in maintaining property waiting list in accordance with the properties’ Tenant Selection Plan.
Process applications for housing in accordance with properties’ affordable housing covenants.
Assist in processing annual re-certifications within established timelines.

Property Operations

Assist in marketing and advertising for vacancies in accordance with properties’ Affirmative Fair Housing Marketing Plan.
Assist in ensuring that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.
Visually inspect grounds, buildings, and apartment units on a regular basis between annual inspections.
Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy and that move-in dates are met.
Work with the Community Manager to ensure work orders are processed in Yardi within established timelines.
Assist in showing available units.
Maintain general office and resident files.
Take a proactive role in shopping the competition and marketing.
Record traffic in software program daily.
Follow up with Guest Cards or a “Thank-You” response within twenty-four (24) hours of the visit with the prospect
Assist Community Manager with legal proceedings.

Financial

Prepare deposits for banking and posts resident payments into Yardi within timelines established by management.
Keeps resident ledgers accurate and works diligently with accounting to resolve any errors.
Assist in preparing deposits for banking and making daily bank runs.
Post resident payments into Yardi in a timely manner.
Assist Community Manager in preparing management required month end reports.
Assist in annual budget preparation

Human Resources

Maintain positive relationships with internal departments.

Customer Service

Respond to all resident complaints in a timely and professional manner.
Assist residents always when requested.
Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.

General

Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include travel and overnight stays at locations away from the employee’s home.
This position may require the availability to work some nights, weekends and occasional holidays based upon the needs of the community.
Demonstrate initiative, personal awareness, professionalism, integrity, and exercise confidentiality in all areas of performance.
Other duties as requested.

ESSENTIAL SKILLS:

Must have a strong work ethic and positive attitude.
Ability to work with and understand persons of all ethnic and family backgrounds.
Proficient in English language in verbal and written communications
Relate to others beyond giving and receiving instructions
Handle high stress situations effectively
The ability to both prioritize and delegate as needed
Computer literacy in Outlook, Word, Excel, and the Internet

EXPERIENCE:

Minimum of a high school education or equivalent.
Minimum one to three years working in a position with comparable responsibilities.
Minimum one to two years working in a customer service environment.
Knowledge in HUD and Tax Credit programs
Basic math principles including the ability to work with a calculator
Yardi property management accounting software is preferred.

PHYSICAL REQUIREMENTS

5-7 hours of sitting, reading, and typing daily
1-3 hours of walking daily
Operates Computer requiring the use of hands/fingers
Occasional bending, reaching, kneeling and/or crouching
Regular lifting of up to 30 pounds
Occasional climbing of stairs
Specific vision requirements include close vision, distance vision and color vision.
Specific audio/verbal abilities include communication with residents, employees, vendors, and owners both in person and via telephone.

WORK ENVIRONMENT

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing this job, the employee is exposed to weather conditions prevalent at the time. This may include warm, hot, or cold temperatures. The noise level in the work environment is moderate.

Knowledge in HUD and Tax Credit programs

Quick Apply

Refine Your Search

guest services manager jobs in los angeles, ca

Assistant Community Manager LIHTC - Exchange at Gateway

Restaurant District Manager

Human Resources Director

Resident Manager

Restaurant Manager I

Guest Services Manager

Guest Experience Manager

Front Office Manager

Guest Attache Supervisor

Guest Services Representative

Food and Beverage Manager

Community Manager

Hotel General Manager

Hotel Corporate Regional Director of Operations

Regional Manager

Food and Beverage Manager

Front Desk Manager

Assistant Guest Services Manager

Guest Services Manager

Front Office Manager

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