First Commercial Bank (USA) is the wholly owned subsidiary of First Commercial Bank in Taipei, one of the premier commercial banks in Taiwan. First Commercial Bank (USA) has 8 branches in California. We are currently looking for a Business Development Officer for our Alhambra and Arcadia Branch.
SUMMARY
Under limited supervision, Business Development Officer is responsible for developing new deposit, loan and merchant business for the Bank. The position provides a superior level of customer relations and service and complies with all regulations which apply within the scope of the position, including Bank Secrecy Act., and is responsible for attaining established individual, department and Bank goals through active participation in sales management and officer call programs.
DUTIES
- Participate and implement business development programs for Bank products using various techniques including calls to existing customers to maintain and expand banking relationships, and calls to prospective clients to develop new business; contribute toward Bank’s financial objectives and CRA goals.
- Provide superior customer service by answering inquires and directing customers to the proper department(s) for further bank services; gather marketing related data and report to Branch Manager in assisting the branch to design/revise marketing plans.
- Manage and assist other relationship managers in handling accounts as assigned and assist other bank personnel in loan- and deposit-related matters; provide management with reports or account information as required.
- Actively participate in various civic, social and community affairs to increase the Bank’s visibility and to enhance new business opportunities.
- Accept other duties as deemed necessary by the supervisor.
QUALIFICATIONS
Education: College degree with business classes is preferred but not mandatory.
Experience: Minimum 2 years of marketing experience with prior sales experience in commercial banking is highly desirable for the Business Development Officer position.
Skills/ Ability: Broad knowledge of Bank products and services is essential. Bilingual English/Chinese is highly desirable. Strong communication skills. Ability to call on customers and present the Bank’s products and services.
First Commercial Bank USA is an equal opportunity employer. It is the Bank’s policy to provide equal employment opportunities to all qualified applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EOE/AA Member FDIC
NOTICE AT COLLECTION AND PRIVACY POLICY FOR CALIFORNIA APPLICANTS AND EMPLOYEES
First Commercial Bank USA respects your privacy and is committed to providing a transparent Notice at Collection and Privacy Policy for California Applicants and Employees. This Notice and Privacy Policy for California Applicants and Employees applies solely to those who reside in the State of California (“consumers” or “you”).
The purpose of this notice and privacy policy is to provide California residents, at or before the time we collect your personal information in connection with employment purposes, with a comprehensive description of our online and offline practices regarding the collection, use, disclosure, retention, sharing, and sale of personal information and of the rights of consumers regarding your personal information:
A. NOTICE AT COLLECTION
The purpose of this Notice at Collection is to provide you with timely notice, at or before the point of collection, about the categories of personal information to be collected from you and the purposes for which the personal information will be used, including whether that information is sold or shared.
Information Collected
Categories of Personal Information We Collect
Categories of Sources From Which the Personal Information is Collected
Purposes of Collection
Identifiers. This may include a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.
Personal Information. This may include a name, signature, physical characteristics or description, address, telephone number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
You
To fulfill legal obligations
Categories of Personal Information We Collect
Categories of Sources From Which the Personal Information is Collected
Purposes of Collection
may include a Social Security number, passport number, driver’s license or state identification card number, and precise geolocation.
Background Check Companies
For internal operations purposes
For administering payroll and benefits
For security and fraud protection
Internal research
Characteristics of Protected Classification under California or Federal Law, including Cal. Civ. Code § 1798.80(ae). This may include age, race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth, and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).
You
Background Check Companies
To fulfill legal obligations
For internal operations purposes
For administering payroll and benefits
For security and fraud protection
Internal research
Biometric information. This may include genetic, physiological, biological, or behavioral characteristics that can be used, singly or in combination with each other or with other identifying data, to establish your identity, including deoxyribonucleic acid (DNA), fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.
You
Background Check Companies
We obtain fingerprints to fulfill legal compliance obligations
Internet or other similar network activity. This may include browsing history, search history, or information on a consumer’s interaction with a website, application, or advertisement.
You
Internet Service Providers
Operating Systems and
Security and fraud detection
Debugging
Internal research
Categories of Personal Information We Collect
Categories of Sources From Which the Personal Information is Collected
Purposes of Collection
Platforms
Web and Data Analytics Service Providers
To fulfill legal obligations
For internal operations purposes
For audits
Geolocation data. This may include physical location, movements, or precise geolocation.
You
Internet Service Providers
Operating Systems and Platforms
Security and fraud detection
Debugging
Internal research
To fulfill legal obligations
For internal operations purposes
For audits
Professional or employment-related information. This may include current or past job history or performance evaluations.
You
Background Check companies
To fulfill legal obligations
For internal operations purposes
For security and fraud protection
We will not collect additional categories of personal information without providing you a new Notice at Collection disclosing those categories.
Retention of Personal and Sensitive Personal Information
We retain your information during the time we have an ongoing relationship with you. Our internal uses and retention for personal information varies by department. We retain your information as reasonably necessary and proportionate to the purpose for which each category of information was collected. Records may be deleted when there is no longer a legal, compliance, or business purpose to retain your information.
Disclosing Your Personal Information for a Business or Commercial Purpose
We may disclose your personal information to third parties in order to carry out specific business or commercial purposes. In the preceding 12 months, we have disclosed consumer personal information for business or commercial purposes to our service providers and the following categories of third parties:
Web and data analytics service providers;
Financial and payment technology providers;
Consumer reporting agencies;
Background check companies;
Identity verification services;
Asset verification services;
Security and fraud detection;
Government entities; and
Operating systems and platforms.
In the last 12 months, we have disclosed the following categories of personal information (as described in more detail above) for a business or commercial purpose:
Identifiers;
Personal information described in the California Customer Records Statute (see description above);
Characteristics of Protected Classification under California or Federal Law;
Biometric information;
Internet or other similar network activity;
Commercial information;
Geolocation data; and
Professional or Employment Related Information
First Commercial Bank USA does not sell your personal information to third parties or share information with third parties for cross-context behavioral advertising.
B. PRIVACY POLICY
The purpose of this privacy policy is to provide you with a comprehensive description of our online and offline practices regarding the collection, use, disclosure, retention, sharing, and sale of personal information and of your rights regarding your personal information.
Your Right to Know
You have the right to know:
- The categories of personal information we have collected about you, including sensitive personal information;
- The categories of sources from which the personal information is collected;
- Our business or commercial purpose for collecting, selling, or sharing personal information;
- The categories of third parties with whom we share personal information, if any; and
- The specific pieces of personal information we have collected about you.
Please note that the Bank is not required to:
- Retain any personal information about you if, in the ordinary course of business, that information about you is not retained;
- Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or
- Provide the personal information to you more than twice in a 12-month period.
In connection with any personal information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:
- The categories of personal information about you that we sold or shared and the categories of third parties to whom the personal information was sold or shared; and
- The categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom the personal information was disclosed for a business purpose.
Right to Opt-Out of the Sale or Sharing of Personal Information
You have the right to opt-out of the sale or sharing of your personal information. You can exercise this right through a verified consumer request. That process is described below in the section, “Submitting a Verified Consumer Request.”
Right to Limit Use and Disclosure of Sensitive Personal Information
You have the right to opt-out of the use and disclosure of your sensitive personal information for anything other than supplying requested goods or services. You can exercise this right through a verified consumer request. That process is described below in the section, “Submitting a Verified Consumer Request.”
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
Delete your personal information from our records;
Direct any service providers to delete your personal information from their records; and
Direct third parties to whom the business has sold or shared your personal information to delete your personal information unless this proves impossible or involves disproportionate effort.
Please note that we may not delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Right to Correction
You have the right to request correction of inaccurate personal information maintained by us about you. You can exercise this right through a verified consumer request. That process is described below in the section, “Submitting a Verified Consumer Request.” Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information.
Submitting a Verified Consumer Request
You have the right to submit verified consumer requests to know information, to correct information, or for deletion.
The response to a request to know will provide all personal information collected and maintained
about you since January 1, 2022, unless doing so proves impossible or would involve disproportionate effort. Please note that we are not required to provide personal information to you more than twice in a 12- month period. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
You can submit requests by calling toll-free 800-367-5933 or by contacting http://www.adpselect.com.
If you submit a request that is not through one of these designated methods or is deficient in some manner unrelated to verification, we will either treat it as if it had been submitted in accordance with our designated methods or provide you with information on how to submit the request or remedy any deficiencies.
Once we receive your verifiable consumer request, we will confirm receipt of the request within 10 business days describing our verification process. We will respond to your request within 45 calendar days, if we are able to verify your identity.
If requests from you are manifestly unfounded or excessive in particular because of their repetitive character, we may either charge a reasonable fee or refuse to act on the request, notifying you of our reason for refusing to act. If we determine that the request warrants a fee, we will notify you of the reason for that determination and provide you with a cost estimate before completing your request.
Requests to Know or Delete for Child Under the Age of 13: We do not knowingly collect information of minors under the age of 13.
Using an Authorized Agent to Submit a Request
Only you, a person registered with the California Secretary of State, or a person you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. If you use an authorized agent, you may provide a power of attorney executed pursuant to California Probate Code sections 4000 to 4465. If a power of attorney that meets those provisions is not submitted, you will be required to verify your identity directly by submitting a verified consumer request according to the procedures discussed above. If anyone purporting to be an authorized agent for a consumer contacts us, we will require proof that the authorized agent has been authorized to act on the consumer's behalf.
Opt-Out Preference Signals
Some website browsers have an “opt-out preference signal” feature that lets you tell other websites and businesses that you do not want to have your personal information sold or shared with third parties. We are not required under CCPA to process any opt-out preference signals because we do not sell personal information to third parties or share personal information with third parties for cross-contextual behavioral advertising.
Protection Against Discrimination
You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA and CPRA. This means we cannot, among other things:
Deny goods or services to you;
Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
Provide a different level or quality of goods or services to you; or
Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
Please note that we may charge a different price or rate or provide a different level or quality of services to you, if that difference is reasonably related to the value provided to us by your personal information.
Changes to Our Privacy Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the website and update the notice’s effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.
Contact for More Information
If you have any questions or comments about this notice, the ways in which First Commercial Bank USA collects and uses your information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:
Phone: 888-526-0350
Website: www.bankfcb.com
Effective Date: 01/01/2023
Job Type: Full-time
Pay: From $64,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
Experience:
- Sales Experience in commercial banking: 2 years (Required)
Work Location: In person
