Top 1283 Patient access representative Jobs in Los Angeles, Ca

Call Center Agent
GRACELIGHT COMMUNITY HEALTH —Los Angeles, CA
- $24.68 - $35.29 an hour
- Full-time
- No high school diploma
- Mid-level
- 3 years
Quick Apply
Patient Access Rep II - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.74 an hour
- 8 hour shift
- Medical office experience
- HIPAA
- Mid-level
Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.74 an hour
- 8 hour shift
- Remote
- Hospital
- HIPAA
- Mid-level
12d
Patient Service Rep - CS Connect / Hybrid (Evening shift)
Cedars-Sinai —Los Angeles, CA
- $24 - $33 an hour
- 8 hour shift
- Mid-level
- Outpatient experience
- High school diploma or GED
Patient Access Rep
Keck Medical Center of USC —Los Angeles, CA
- Full-time
- Background check
- Mid-level
- Fair chance
Patient Access Representative - Per Diem
UCLA Health —Los Angeles, CA
- $41.32 an hour
- Weekends as needed
- Spanish
- Microsoft Outlook
- Basic math
11d
Patient Services Specialist
Providence —Burbank, CA
- $25.00 - $34.41 an hour
- Full-time
- Office
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
23h
Patient Service Representative
Gracelight Community Health —Los Angeles, CA
- $24.74 - $37.10 an hour
- Weekends as needed
- Spanish
- Word processing
- English
Quick Apply
Patient Access Rep III - Patient Access Contact Center - SOCC Cancer Center - Full-Time, On-Site, Days
Cedars-Sinai —Los Angeles, CA
- $25.06 - $38.84 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Bachelor's degree
Patient Service Representative - Burbank Breast Care
UCLA Health —Burbank, CA
- $30.36 - $43.49 an hour
- Clinic
- Entry level
3d
Clinic Registrar Scheduler
Glendale Memorial Hospital and Health —Glendale, CA
- $25.25 - $35.67 an hour
- PRN
- Acute care
- Spanish
- Surgery
Imaging Patient Support Specialist - 8-Hour Day Shift
Cedars-Sinai —Los Angeles, CA
- $25.00 - $32.61 an hour
- 8 hour shift
- Inpatient
- Mid-level
- Windows
Patient Access Liaison I – Access Center – Full Time 8 Hour Rotating (Non-Exempt) (Union)
Keck Medical Center of USC —Los Angeles, CA
- $21.00 - $33.15 an hour
- 8 hour shift
- Background check
- Spanish
- Computer literacy
Patient Access Representative - Admitting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Background check
- Hospital
- English
Patient Access Scheduling Representative - Full Time, Day Shift
Adventist Health —Glendale, CA
- $25.00 - $29.56 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Experience equivalent to degree accepted
9d
Appointment Scheduler
Saban Community Clinic —Los Angeles, CA
- $22.50 - $24.00 an hour
- Full-time
- Background check
- Spanish
- High school diploma or GED
- 403(b) matching
- Paid holidays
Quick Apply
Patient Services Advocate II
AltaMed Health Services Corporation —South Gate, CA
- $25.00 - $29.38 an hour
- Full-time
- Background check
- Spanish
- BLS Certification
- 403(b) matching
- Paid holidays
2d
Patient Access Representative - Santa Monica (Part-Time)
UCLA Health —Santa Monica, CA
- $30.13 - $39.75 an hour
- Part-time
- Microsoft Outlook
- Basic math
- Mid-level
Patient Access Representative - Admitting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Inpatient
- English
- High school diploma or GED
Registration Associate, Full time, 11:00AM - 7:30PM - Marina Hospital
Cedars-Sinai —Marina del Rey, CA
- $25.00 - $29.99 an hour
- 8 hour shift
- Hospital
- Customer service
- High school diploma or GED
2d

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Call Center Agent

GRACELIGHT COMMUNITY HEALTH -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$24.68 - $35.29 an hour

Qualifications

Phone communication
Telephone systems
Office phone management

Full Job Description

SUMMARY:

The Patient Access Specialist (PAS) works in a high-volume call center and serves as the first point of contact for patients calling to schedule appointments. This role is responsible for answering inbound calls, making outbound calls as needed, verifying insurance and program eligibility, scheduling appointments, and updating patient information in the electronic health record. The PAS also assists patients with provider changes, confirms upcoming appointments, and ensures all data is entered accurately and efficiently. This position is essential to ensuring timely access to care and delivering a positive experience with every patient interaction.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Supports and upholds the organization’s mission, vision, and values in all interactions.
Prioritizes daily workload to ensure timely and accurate completion of responsibilities.
Provides exceptional customer service to internal and external clients through timely, courteous, and professional phone interactions.
Answers a high volume of inbound calls and places outbound calls as needed; uses established protocols and decision-making guides to manage call flow.
Schedules, reschedules, and cancels appointments in the electronic health record (EHR); takes accurate messages and routes calls appropriately.
Creates new patient records, verifies insurance and program eligibility, and updates demographic information in accordance with organizational standards.
Maintains awareness of clinic locations, provider schedules, services offered, and hours of operation to guide patients effectively.
Educates patients on available services to support engagement in the Patient-Centered Medical Home model.
Collaborates with health center staff to support schedule optimization and help ensure provider productivity targets are met.
Participates in patient outreach activities, including enrollment support, preventive care reminders, and follow-up on quality improvement reports (e.g., HEDIS).
Identifies patients who may need enrollment assistance or who are due for preventive services and schedules appropriate follow-up.
Maintains patient confidentiality and complies with all organizational policies, procedures, and privacy regulations.
May assist with preparing paper medical records for secure destruction or transport to storage, as assigned.
Contributes to a culture of service excellence and accountability.

QUALIFICATIONS, SKILLS & ABILITIES:

High school diploma, GED, or equivalent experience required.
Minimum of three year of direct customer service work experience, required.
Excellent telephone and interpersonal communication skills required.
Six months recent experience with medical front desk, preferred.
Knowledge of medical terminology, preferred.
Medical Office experience preferred.
Experience with electronic health records and practice management systems preferred.
Flexibility to work at any/all of Gracelight’s locations
High school diploma, GED, or equivalent experience required.
Minimum of three year of direct customer service work experience, required.
Excellent telephone and interpersonal communication skills required.
Six months recent experience with medical front desk, preferred.
Knowledge of medical terminology, preferred.
Medical Office experience preferred.
Experience with electronic health records and practice management systems preferred.
Flexibility to work at any/all of Gracelight’s locations

Quick Apply

Refine Your Search

patient access representative jobs in los angeles, ca

Call Center Agent

Patient Access Rep II - Patient Access Contact Center - Specialty Clinics - Full-Time, On-Site, Days

Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days

Patient Service Rep - CS Connect / Hybrid (Evening shift)

Patient Access Rep

Patient Access Representative - Per Diem

Patient Services Specialist

Patient Service Representative

Patient Access Rep III - Patient Access Contact Center - SOCC Cancer Center - Full-Time, On-Site, Days

Patient Service Representative - Burbank Breast Care

Clinic Registrar Scheduler

Imaging Patient Support Specialist - 8-Hour Day Shift

Patient Access Liaison I – Access Center – Full Time 8 Hour Rotating (Non-Exempt) (Union)

Patient Access Representative - Admitting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Patient Access Scheduling Representative - Full Time, Day Shift

Appointment Scheduler

Patient Services Advocate II

Patient Access Representative - Santa Monica (Part-Time)

Patient Access Representative - Admitting - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Registration Associate, Full time, 11:00AM - 7:30PM - Marina Hospital

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