Top 1178 Ticket manager Jobs in Los Angeles, Ca

Subsurface Market Manager-Req #1398
Penhall Company —Los Angeles, CA
- $80,433.21 - $111,317.41 a year
- Full-time
- Hybrid work
- Construction site
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior Delivery Manager
myTOD —Long Beach, CA
- $125,000 - $150,000 a year
- Full-time
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- 5 years
- Continuous improvement
- US work authorization
- Health insurance
- Dental insurance
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Westlake Services, LLC —Los Angeles, CA
- $55,000 - $355,000 a year
- Full-time
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- Mid-level
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- Paid holidays
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- $135,000 a year
- 5 years
- Research
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- Disability insurance
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Metropolis Technologies —Los Angeles, CA
- $98,000 a year
- Full-time
- Clean driving record
- Mid-level
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8d
Research Manager
Viking Cruises US —Los Angeles, CA
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Viking Cruises US —Los Angeles, CA
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Quick Apply
2d
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Emberos —Los Angeles, CA
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Onni Properties LLC —Los Angeles, CA
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- Free parking
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5d
Payment Customer Support Manager - USDS
TikTok USDS JV —Los Angeles, CA
- $83,600 - $192,534 a year
- Hybrid work
- Analysis skills
- Fair chance
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Events Coordinator
UCLA —Los Angeles, CA
- $29.17 - $56.37 an hour
- Part-time
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Westlake Services, LLC —Los Angeles, CA
- $28.84 - $31.25 an hour
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Guest Attache
Chateau Marmont —Los Angeles, CA
- $30 an hour
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- 2 years
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Studio Operations Manager
GT'S Living Foods —Vernon, CA
- Full-time
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- 7 years
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GUCCI Retail Merchandise Manager - West
Gucci —Beverly Hills, CA
- $120,000 - $135,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
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Sr. Manager of IT
Lightfully Behavioral Health —Los Angeles, CA
- $130,000 - $170,000 a year
- Remote
- Background check
- HIPAA
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Quick Apply
Member Experience Manager
Fox Corporation —Los Angeles, CA
- $102,000 - $120,000 a year
- Full-time
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- 5 years
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Creative Project Manager
Softline Solutions —Glendale, CA
- $110,000 - $145,000 a year
- Full-time
- Mid-level
- 3 years
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Help Desk I
Water and Power Community Credit Union —Los Angeles, CA
- $23.96 - $35.94 an hour
- Overtime
- Ability to lift 50 pounds
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21h
Rewards Activation Team Member
Los Angeles Dodgers LLC —Los Angeles, CA
- $18.47 - $20.00 an hour
- Part-time
- Microsoft Excel
- Office
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12d

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Subsurface Market Manager-Req #1398

Penhall Company -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$80,433.21 - $111,317.41 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Customer communication
Strategic management
Customer service
Account development
Cable utility locating
Quality audits
Account management experience

Full Job Description

Overview
Join our innovative team as a Subsurface Market Manager, where you will drive strategic growth and market expansion within the subsurface data and technology sector. This dynamic role offers the opportunity to lead market analysis, develop customer relationships, and promote cutting-edge solutions that revolutionize subsurface exploration and data management. As a key player in our organization, you will leverage your technical expertise and sales acumen to shape the future of subsurface market offerings, ensuring our clients receive exceptional value and support.

The Subsurface Market Manager is a hybrid role combining the management of operational field personnel and business development activities. This position is responsible for the management and performance of Penhall’s field-based Subsurface Analysts working out of Branch locations, while also serving as a business development representative to expand client relationships, widen market share and grow revenue.

The ideal candidate has a strong technical foundation and experience in performing concrete and subsurface scanning investigations, has a customer-first mindset, and possesses the communication skills and business acumen necessary to identify opportunities, educate clients, and build long-term partnerships. Additionally, the position has a focus on working closely with Branch Leadership, Account Managers and Regional Business Development roles to coordinate BD Subsurface activities.

Duties and Responsibilities:

Manage field-based Subsurface Analysts with a focus on growing individual capabilities and maintaining a high level of accuracy in field investigations of concrete scanning, subsurface utility locating/mapping, as well as X-Ray.
Organize, schedule, and facilitate field operations of scheduling, managing travel, and coordinating required resources.
Proactively engage clients with a sales process to communicate value-added messaging.
Actively pursue new business opportunities through client engagement, identifying prospects, visiting job sites, and networking with key contacts in office environments.
Collaborate with Account Managers and Branch Leadership to expand service offerings and cross-sell when appropriate.
Create quotes and proposals, and initiate follow-up correspondence with new customers and existing clients to secure sales opportunities.
Serve as a trusted advisor to customers by explaining results, offering technical guidance, and solving problems on the spot.
Partner with Dispatch and Operations to ensure scheduling aligns with customer deadlines and expectations.
Track/document client interactions, leads, and opportunities through CRM or sales tracking systems.
Represent Penhall at industry events, safety meetings, and project kickoffs when requested.
Promote Penhall’s commitment to safety and professionalism in every customer interaction.
Perform all other duties as needed and/or as assigned.

Safety Leader

To help create and maintain a zero-incident culture at Penhall Company.
Encourage safe working behaviors and habits in the field and when operating motor vehicles.
Conduct weekly meetings with team to focus the employees and allow them to Speak up for Safety.
Promote individual responsibility for safe work practices in the field and on the highway.
Conduct Behavior Based Safety Observations regularly during field audits (BSOs).
Investigate and perform root cause analysis after known strikes.
Input safety incidents in EHS software following known strike investigations on subsurface hazards.
Educate field personnel on safety standards and best practices.

Trainer

Become technically competent in the areas of concrete scanning, subsurface investigations/mapping, and X-Ray.
Every Manager will follow the formal training program for all new trainees for all disciplines.
Each Manager will use and complete the necessary forms/documents, and examinations detailed in the training program.
Managers will continue to mentor and expand skillsets of all Analyst team members.
Provide constructive feedback to the trainee during the training program.
Help improve training program to stay current with industry standards and best practices.
Assist Subsurface Analysts with any technical assistance needed and with equipment repair or replacement.

QA/QC Auditor

Each Manager will visit every team member regularly to verify all standard field processes and procedures that are being followed.
Work closely with the divisions on performance issues regarding Subsurface Analysts and X-Ray team members.
Inform the Subsurface Analysts and division tea members on best practices regarding field marking, reports, and general job site responsibilities.
Assure the Subsurface Analysts are following the Standard Marking Protocol consistently and submitting quality field tickets and field reports in a timely manner to the divisions.
Ensure lines of communication between Subsurface Analysts and division team members is clear, consistent and flowing both directions, with a high level of detail included when discussing cutting operations post scan.
Assist in finding coverage for work when help is limited. Assist in covering work when it is in the best interest of the company.

Salesperson/Estimator

Managers will take an active role in the sales process to drive new business. This includes scheduled virtual calls with clients, face to face sales-related calls with clients and conducting lunch and learn meetings with existing and potential clients.
Assist local and regional teams with any necessary sales needs (technical expertise, project management, estimating, etc.)
Each Manager will be assigned ten (10) new target customers for their region. These targets will dovetail with BD targets in your regions.
Subsurface Market Managers with Subsurface Specialists within their region will develop and guide the Subsurface Specialists in project work and sales activities to ensure the Subsurface Specialists’ success. This includes performing ride-alongs with them throughout the region and conducting weekly meetings to review CRM opportunities.

Pay: $80,433.21 - $111,317.41 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

ticket manager jobs in los angeles, ca

Subsurface Market Manager-Req #1398

Senior Delivery Manager

Strategic Dealer Manager

Accounting Manager

Operations Manager

Research Manager

Manager, HR Operations

Customer Success Manager

Portfolio Parking Manager

Payment Customer Support Manager - USDS

Events Coordinator

Jr Project Manager

Guest Attache

Studio Operations Manager

GUCCI Retail Merchandise Manager - West

Sr. Manager of IT

Member Experience Manager

Creative Project Manager

Help Desk I

Rewards Activation Team Member

I want to receive the latest job alert for ticket manager in los angeles, ca

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