Top 4 Apartment concierge Jobs in Los Angeles Ca

Full-Time Leasing Concierge
PeakMade Real Estate —Los Angeles, CA
- $28 - $30 an hour
- Weekends as needed
- English
- Office
- Communication skills
- Paid parental leave
- Paid time off
Quick Apply
10d
Weekend Concierge-Receptionist
Masonic Home: Covina —Covina, CA
- $20 - $23 an hour
- Part-time
- High school diploma or GED
- Data entry
- Older adults
- 401(k)
- Opportunities for advancement
Quick Apply
12d
Property Manager, Residential Operations
Caruso —Los Angeles, CA
- $110,000 - $140,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- 5 years
Director of Residences
FAIRMONT —Los Angeles, CA
- $110,000 - $120,000 a year
- Full-time
- 7 years
- Residential
- Senior level
- Health insurance
- 401(k)
Quick Apply
6d

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Part-Time Leasing & Sales Consultant-The Bend at Broad
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Establish, manage, and maintain marketing programs and social media presence to attract and retain residents. Adjust sales approach based on market conditions,…
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Leasing & Marketing Team Leader
Cardinal Group Companies —Columbus, OH
Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a…

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apartment concierge jobs near los angeles ca

Full-Time Leasing Concierge

PeakMade Real Estate -
Los Angeles, CA

Quick Apply

Job Details

Full-time
$28 - $30 an hour
10 days ago

Benefits

Paid parental leave
Paid time off
Parental leave
Leadership training provided
401(k) matching

Qualifications

English

Full Job Description

As the Full-Time Leasing Concierge, you are the first and ongoing impression that creates the client experience. You will cultivate a world-class experience uniquely catered to each individual resident while still effectively marketing and leasing apartments. With the addition of AI innovations enhancing the leasing and resident experience, the Full-Time Leasing Concierge will be responsible for taking the resident experience to a whole new level beyond industry standards with the assistance of provided AI resources. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals. The ideal candidate will come with excellent communication skills, a strong sales & marketing mentality, and ability to create a world-class experience for our residents.

What You’ll Do:

Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve the budgeted occupancy
Assist with planning and hosting of resident events
Provide excellent customer service and serve as an example to the team as a representative of Peak and your community.
Maintain accurate and current prospect traffic and leasing data
Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary)
Give informative property tours to potential prospects onsite and create value add byn anticipating needs and addressing concerns the customer has not even thought of yet
Lease and renew beds/apartments via in person, on the phone or online
Write up and file service requests from residents upon receipt
Contribute to the general upkeep and cleaning of office, common areas and model
Assist in the performance of the annual turn process
Adhere to Peak policies and procedures
Greet prospective residents and show model, market ready units and common areas
Respond to internet leads and relay information to prospects via phone and in person
Contribute to optimizing occupancy while maximizing leased rent
Maintain thorough product knowledge of the property and competition
Perform various administrative tasks
Inspect units on a quarterly basis as well as prior to move-in
Review client survey feedback and provide action-based resolutions and outreach to ensure client satisfaction.
Proactively address and resolve client issues or problems to ensure satisfaction and maintain a high standard of service.
Maintain positive ongoing relationships with residents and clients to ensure their experience is uniquely catered to them.
Utilize our newly implemented Your Story Survey which outlines each resident’s favorite preferences, hobbies, interests, etc to create a resident experience specific to them by offering tailored local recommendations catering to their lifestyle and interests.
Provide local expertise feedback by maintaining comprehensive knowledge of the local area to provide up-to-date and personalized recommendations on local features, attractions, restaurants, nightlife and cultural events.
Closely monitor leasing communication platforms to ensure AI correspondence is effective and recognizing when to step in to assist a client’s needs where AI is falling short of providing a world class resident experience.
Manage greeting and holiday card program and coordination of client referral and welcome gifts.
Handle sensitive and confidential client information with the utmost professionalism and discretion.
Work closely with Management on all renewal campaign initiatives to cultivate relationships with assigned residents to achieve budgeted renewal retention
Achieve individual & team goals associated with Reputation, reviews and resident surveys to reflect overall client satisfaction

What You’ll Need:

3-5 years of customer service and/or sales experience highly preferred
Extensive knowledge of local dining, tours, events, and activities or a willingness to become a local expert on those specifics
Meticulous attention to detail
AI platform experience preferred
Willingness and ability to learn and use new technology
Strong communication skills with a meticulous attention to detail
Ability to multi-task and thoroughly execute
High energy with a desire to work in a fast-paced environment
A desire to help others and impact your community
Availability to work evenings and weekends as required
Proven ability to demonstrate and embody Peak’s Mindsets
Ability to read and write English fluently

What You’ll Get:

Potential quarterly commission
15 days of PTO + 2 additional “Wellbeing Days”
Up to 12 weeks paid parental leave + one year of diapers, on us
401(k) Match
Wellness initiatives, health team competitions and reward programs through
LiveWell Program
Employee Resource Groups
Commitment to leadership training and growth opportunities
Additional rewards and recognition

The anticipated pay range for this role is $28.00–$30.00 per hour, with final compensation determined based on experience, skills, and internal equity.

Quick Apply

Refine Your Search

apartment concierge jobs in los angeles ca

Full-Time Leasing Concierge

Weekend Concierge-Receptionist

Property Manager, Residential Operations

Director of Residences

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