Top 1048 Guest relations Jobs in Los Angeles Ca

Guest Relations Coordinator
Maybourne Beverly Hills Hotel —Beverly Hills, CA
- $33.65 an hour
- Full-time
- Microsoft Outlook
- Basic math
- Hotel
- Free parking
- Paid holidays
Quick Apply
11d
Patient and Guest Relations Representative - Conc and Volunteer Svcs - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Acute care
- Spanish
- Surgery
Guest Relations - Manager
The Hongkong and Shanghai Hotels, Limited —Beverly Hills, CA
- $75,000 a year
- Mid-level
- Hotel
- US work authorization
- Free parking
- Paid time off
Patient and Guest Relations Representative - Conc and Volunteer Svcs - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Acute care
- Background check
- Spanish
Patient/Guest Relations Representative - Conc and Volunteer Svcs - Per Diem 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Background check
- Spanish
- Surgery
Patient/Guest Relations Representative - Conc and Volunteer Svcs – Full Time 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Background check
- Spanish
- Surgery
Patient/Guest Relations Representative - Conc and Volunteer Svcs - Part Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Spanish
- Surgery
- Hospital
Guest Experience Planner
The Beverly Hills Hotel —Beverly Hills, CA
- $28.84 an hour
- Full-time
- English
- Hotel
- Entry level
- Health insurance
- Dental insurance
Patient/Guest Relations Representative - Conc and Volunteer Svcs - Part Time 8 Hour Rotating Shift (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Background check
- Spanish
- Surgery
Patient/Guest Relations Representative - Conc and Volunteer Svcs – Full Time 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Spanish
- Surgery
- Hospital
Concierge
FAIRMONT —Los Angeles, CA
- $34.92 an hour
- Weekends as needed
- Heavy lifting
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Administrative Specialist
DLA Piper —Los Angeles, CA
- $34.09 - $44.32 an hour
- Overtime
- Hybrid work
- Writing skills
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
PREMIUM GUEST RELATIONS SUPERVISOR-CRYPTO.COM ARENA
Levy Sector —Los Angeles, CA
- $23 - $25 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Wellness program
- Paid time off
Quick Apply
Resident Concierge
Align Real Estate Management LLC —Beverly Hills, CA
- $29 - $31 an hour
- Weekends as needed
- Computer literacy
- Residential
- Microsoft Office
Front Desk Agent Part Time
AC Hotel Beverly Hills —Los Angeles, CA
- $28 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Quick Apply
Patient/Guest Relations Representative - Conc and Volunteer Svcs - Per Diem 8 Hour Rotating Shifts (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Spanish
- Surgery
- Hospital
Guest Relations Coordinator
California Institute of Technology —Pasadena, CA
- $19 - $22 an hour
- Weekends as needed
- Microsoft Word
- Hotel
- University
- Paid holidays
- Health insurance
Client Relations and Events Manager
Tiffany & Co. —Beverly Hills, CA
- $111,350 - $157,200 a year
- Hospitality
- 7 years
- Team management
Spa Front Desk
OLEHENRIKSEN FACE BODY SPA —West Hollywood, CA
- $20.25 an hour
- Part-time
- Organizational skills
- Communication skills
- Entry level
- Free parking
- Paid time off
Quick Apply
Guest Services Agent
FAIRMONT —Santa Monica, CA
- $32.20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to stand for extended periods
- Communication skills
Quick Apply
8d

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Guest Relations Coordinator

Maybourne Beverly Hills Hotel -
Beverly Hills, CA

Quick Apply

Job Details

Full-time
$33.65 an hour
11 days ago

Benefits

Free parking
Paid holidays
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Referral program
Paid sick time

Qualifications

Microsoft Outlook
Professional ethics
Basic math
High school diploma or GED
Driver's License

Full Job Description

Job Description

Guest Relations Coordinator

Job Overview

The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application.

Summary of Position

The Guest Relations Coordinator is a key ambassador of personalized luxury service and is responsible for delivering an exceptional guest experience. The main function of the role is to provide the VIP guest with an experience that will always be remembered and with the highest level of responsiveness. As part of this job, this individual is required to demonstrate good computer skills, accurately handle cash and charges, and stand for long periods of time.

Roles and Responsibilities

Greet guests and visitors warmly and make them feel welcome and attended to
Personally welcomes and escorts VIP guests upon arrival and builds a relationship during the guest’s stay to ensure all needs are proactively anticipated and met
Proactively contacts VIP guests prior to arrival to assist in creating unique inspiring guides for the guest, based on their preferences and the purpose of their visit
Greet VIP guests at the airport when applicable, ensuring seamless connection to their pre-arranged transportation
Ensures all VIP pre-arrival, in-stay and departure needs are tracked and fulfilled in a timely manner
Coordinate and confirm guest riders (itineraries or special instructions) for guests to ensure all personal preferences and logistical details are communicated in advance and prepared for arrival
Inspect VIP rooms prior to arrival to ensure they are in perfect condition, fully prepared, and meet the highest standards of cleanliness, comfort, and personalization
Maintains comprehensive knowledge of the Beverly Hills area, including restaurants, events, attractions, and cultural venues, and provides accurate recommendations when needed
Understand guests’ need and actively promote personalized dining and spa outlet(s) at The Maybourne Beverly Hills with the ability to provide detailed information and book reservations for any on-site activities or outlets
Be visibly present in hotel outlets (restaurants, spa, public spaces) to personally engage with VIP guests, check in on their experience, and proactively ensure their satisfaction throughout the stay
Assists in coordinating any special events, parties or meetings for VIP guests, when requested
Reviews and maintains detailed guest profiles, preferences, and special occasions
Deliver a fond farewell to each departing VIP guest and verify departure transportation is correct, and final billing is accurate and without errors
Promptly addresses and resolves VIP guest complaints, concerns, or special requests and escalates complex challenges to management when necessary
Develops and maintains service relationships to fulfil the needs of patrons, customers, guests or colleagues.
Answer phone and email inquiries from potential guests in a timely and respectful manner
Act as a liaison between guests and various departments, including Concierge, Housekeeping, Front Office, Food & Beverage, Purchasing, and Spa to fulfill guest requests
Provides proactive lobby presence during peak arrival/departure periods or as needed
Arranges for interpreters or translators when needed
Ensure that guest spaces and lobby are always clean and tidy
Assists with packing and unpacking services, when needed
Pick up and drop off guests at a destination of their choice, when needed
Always uphold confidentiality and discretion with guest and proprietary information
Provides support at the Front Desk during high traffic periods or as scheduled by management
Perform other duties or special projects as needed including coverage for any front office positions (bell, concierge, page, driver, agent)
Performs other duties as assigned by Director of Guest Relations or other Hotel Leadership

Qualifications

High school Diploma or equivalent; degree in hospitality or relevant field is a plus
Minimum of two years’ experience in front office or guest relations in a Forbes 4 Star of 5 Star environment
You need a valid any class California drier’s license and at least 5 years of driving experience as a licensed driver
Proficient in English; multilingual is strongly preferred
Maintain high ethical standards and professionalism
Polite and confident with a great deal of patience
Ability in multitasking and time=management
Aptitude in resolving issues a customer=focused orientation
Possess basic math skills and have the ability to accurately handle billing
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Advanced skills in Word, Excel, PowerPoint and Outlook
Strong communication skills, including verbal and written communication.

Physical Requirements

Prolonged periods of sitting at a desk and working on a computer.
Stand or walk for an extended period or for an entire work shift
Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance

Equal Opportunity Employer:

Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly.

Vision

Leading the future of luxury lifestyle; curating distinctive and enriching experiences.

Purpose

Creating Stories of Distinction

The Maybourne Mindset

Put People at our heart
Stay two steps ahead
Make the magic happen

Who you would be working for

Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through.

Company Benefits

Medical/Dental/Vision Insurance
Company matched 401(k) plan
Company matched Health Savings Plan
Flexible Spending
Paid Holidays
Paid Time Off

Paid Sick Leave
Employee Assistance Program
Free Parking
Employee Recognition Programs
Colleague meals
Colleague Referral Incentive program

*The Maybourne Beverly Hills participates in E-Verify.*

Include shift schedule

Not Included

Include budgeted hours

Not Included

Quick Apply

Refine Your Search

guest relations jobs in los angeles ca

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I want to receive the latest job alert for guest relations in los angeles ca

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