Top 2092 Service dispatcher Jobs in Los Angeles Ca

Dispatcher
City Net —Anaheim, CA
- $21.89 - $23.89 an hour
- Email
- Microsoft Office
- Organizational skills
- Entry level
- Health insurance
- Dental insurance
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Dispatcher
L.A. Hydro-Jet & Rooter Service —Burbank, CA
- $21 - $23 an hour
- Customer service
- High school diploma or GED
- In-person
- Opportunities for advancement
Quick Apply
AAA Dispatcher
Falcon Towing —Gardena, CA
- $22 - $30 an hour
- 8 hour shift
- Customer service
- Computer literacy
- Analysis skills
- Health insurance
- Paid time off
Quick Apply
Ambulance Night Dispatcher
PREMIER MEDICAL TRANSPORT INC —Brea, CA
- $29.00 - $32.27 an hour
- Overtime
- HIPAA
- No experience needed
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Dispatcher
Block by Block California —Hollywood, CA
- $25.24 an hour
- Holidays
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid jury duty
- Health savings account
Quick Apply
2d
Dispatcher
Durham School Services —Compton, CA
- $35 an hour
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
5d
Dispatcher
CHEMICAL TRANSFER CO. —Santa Fe Springs, CA
- $80,000 a year
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
Customer Service – REMOTE
MicroArt Semi Permanent Makeup —Los Angeles, CA
- $150,000 - $300,000 a year
- Remote
- Microsoft Outlook
- 2 years
- Communication skills
PUBLIC RESPONSE DISPATCHER I
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $54,648 - $73,644 a year
- Weekends as needed
- High school diploma or GED
- US work authorization
- Military encouraged
- Health insurance
- Retirement plan
Public Safety Dispatcher
City of Santa Monica —Santa Monica, CA
- $78,366 - $96,708 a year
- Overtime
- Mid-level
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
Dispatcher
MV Transportation —Los Angeles, CA
- From $27.58 an hour
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
Customer Service Specialist 1229 (Revised 06/24/26) (B)
City of Los Angeles, CA —Los Angeles, CA
- $65,417 - $105,318 a year
- Full-time
- Office
- Entry level
2d
PUBLIC RESPONSE DISPATCHER I
County of Los Angeles —Los Angeles, CA
- $4,554 - $6,137 a month
- Weekends as needed
- Computer literacy
- Military encouraged
- Fingerprint clearance
- Health insurance
- Retirement plan
Public Safety Dispatcher
USC —Los Angeles, CA
- $28.31 an hour
- Overtime
- Computer literacy
- Residential
- High school diploma or GED
- 403(b) matching
- Health insurance
Airline Dispatcher
SkyChefs —Los Angeles, CA
- $26.50 - $32.65 an hour
- Weekends as needed
- Background check
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
PUBLIC SAFETY DISPATCHER
City of Torrance —Torrance, CA
- $33.02 - $44.29 an hour
- Weekends as needed
- Customer service
- Writing skills
- High school diploma or GED
Customer Service Representative / Data Entry / Dispatcher
American Leak Detection of West Los Angeles, CA —Glendale, CA
- $19 - $25 an hour
- Full-time
- Basic math
- Pass drug screening
- Office
- Health insurance
- 401(k)
Quick Apply
Full-Time Call Center Customer Service Agent
EVA Airways —El Segundo, CA
- $3,875 - $4,325 a month
- Urgently hiring
- Microsoft Excel
- English
- Children
- Health insurance
- Dental insurance
Quick Apply
AMBULANCE DISPATCHER
Los Angeles County Department of Human Resources —Los Angeles County, CA
- $54,248.88 - $73,107.36 a year
- Overtime
- Computer literacy
- Residential
- US work authorization
Police Dispatcher
City of Glendora —Glendora, CA
- $4,760.79 - $5,786.77 a month
- Full-time
- Communication skills
- Entry level

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service dispatcher jobs near los angeles ca

Dispatcher

City Net -
Anaheim, CA

Quick Apply

Job Details

Full-time
$21.89 - $23.89 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program

Qualifications

Microsoft Office
Working with survivors of violence
Experience working with individuals experiencing homelessness
Dispatching for rescue operations
Working with individuals with mental health conditions
Psychiatric disorder emergency response
Experience working with individuals with substance use disorders
Referral coordination
Victims of domestic violence support experience
Office phone management
Mobile devices

Full Job Description

Position Overview
The Dispatcher provides de-escalation, motivational interviewing, care coordination, and dispatching services for the Multi-Disciplinary Response Teams (MDRT). This high -volume role involves responding to calls from individuals seeking services, 911 diversions, and community reporting apps. Dispatchers assess clients' needs, determine service eligibility, provide crisis de-escalation, make referrals, and coordinate with internal staff, including Case Managers, clinicians, and safety personnel. This position works closely with Case Managers and Dispatch Leadership.

Key Responsibilities
Crisis De-escalation

Utilize active listening and motivational interviewing techniques to assess the immediate needs and concerns of callers in distress.
Provide calming interventions to individuals experiencing emotional, behavioral, or situational crises.
De-escalate tense situations to ensure safety and encourage cooperation during interactions.

Eligibility screening and care coordination

Evaluate callers' eligibility for City Net’s programs and external resources by gathering key information about their circumstances, such as housing status, mental health, substance use, and other critical factors.
Coordinate with internal staff and partnering agencies.

Providing Referrals and Managing Contacts

Offer accurate and timely referrals to community resources.
Maintain an up-to-date database of local services and agencies to provide callers with tailored recommendations.
Foster positive relationships with community partners to streamline referral processes and improve service outcomes.
Serve as the primary point of contact for incoming calls, ensuring all interactions are logged and appropriately managed. `

Data management

Accurately document all calls, assessments, referrals, and dispatch activities in the agency's data systems.
Maintain detailed case notes and ensure confidentiality of sensitive client information.
Generate reports on call volume, response times, and service outcomes to support program evaluation and improvement.
Monitor and update client records to reflect changes in status or service needs promptly.

Compliance and Goal-Meeting

Consistently meet all assigned productivity and outcome goals
In all activities, comply with all contracts, funder requirements, and City Net procedures and policies
Meet or exceed all goals and requirements established for this position

Required Qualifications

Minimum 1 year of telephone emergency dispatch, information and referral, crisis/warmline, etc.
Experience interacting with people affected by homelessness, substance use disorders, chronic health and mental health concerns, domestic- and intimate-partner violence, and/or human trafficking
Excellent telephone, email, and text etiquette
Strong interpersonal, planning, and organization skills
Strong computer and smartphone skills (including but not limited to MS Office, Google Suite)
Excellent professional boundaries

Organizational Overview: City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.

Benefits: We believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:

Health insurance (City Net pays 100% of the employee premium for our baseline plan)
Paid time off
Retirement plan
401(k)
401(k) matching
Dental insurance
Vision insurance
Life insurance (Employer paid group term life and voluntary life)
Referral program
Parental leave
Professional development assistance
Employee assistance program
Wellness Reimbursement Program
Company Vehicles, iPhones, Laptops, and Tablets
Career Pathing, Raises, Recognition & Rewards
Immediate Pay Earned Wage Access
Credit Union Preferred Partnership

Visit https://citynet.org/careers for further details.

Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).

NOTE: The City Net Outreach Line is intended for individuals experiencing homelessness. Please DO NOT contact the outreach line with questions regarding hiring or job applications. Intentionally doing so may disqualify you from the position. Instead, please reach out to [email protected]

#IND-1

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Refine Your Search

service dispatcher jobs in los angeles ca

Dispatcher

Dispatcher

AAA Dispatcher

Ambulance Night Dispatcher

Dispatcher

Dispatcher

Dispatcher

Customer Service – REMOTE

PUBLIC RESPONSE DISPATCHER I

Public Safety Dispatcher

Dispatcher

Customer Service Specialist 1229 (Revised 06/24/26) (B)

PUBLIC RESPONSE DISPATCHER I

Public Safety Dispatcher

Airline Dispatcher

PUBLIC SAFETY DISPATCHER

Customer Service Representative / Data Entry / Dispatcher

Full-Time Call Center Customer Service Agent

AMBULANCE DISPATCHER

Police Dispatcher

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