Top 24 Technical support manager Jobs in Los Angeles Ca

Tech Support Manager (Bilingual Japanese)
Round One Entertainment, Inc. —Rowland Heights, CA
- $76,960 - $81,120 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Manager, Tech Support
Universal Music Group —Santa Monica, CA
- $89,600 - $100,400 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid parental leave
- Paid holidays
Program Manager/Training Lead
Contact Government Services, LLC —Los Angeles, CA
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Manager - Aerospace
Eaton —City of Industry, CA
- $112,000 - $130,000 a year
- Background check
- Marketing
- Mid-level
- Relocation assistance
- Retirement plan
Helpdesk Supervisor
Internet Brands —El Segundo, CA
- Full-time
- 7 years
- Office
- Supervising experience
- Commuter assistance
- AD&D insurance
Quick Apply
Customer Service Manager
VCA Animal Hospitals —Los Angeles, CA
- $70,304 - $85,000 a year
- Overnight shift
- Internal Medicine
- Mid-level
- 3 years
- Paid holidays
- Health insurance
8d
Account Manager
OptalX —Los Angeles, CA
- Bachelor of Science
- Experience equivalent to degree accepted
- Communication skills
AI Enablement Manager
Crowe —Los Angeles, CA
- $87,200 - $179,500 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Mentoring
Quick Apply
9d
Customer Service Manager
VersaDesk —Los Angeles, CA
- $70,000 - $80,000 a year
- Full-time
- Oracle
- Inventory management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Senior Manager – Video Network Operations (L3 Support)
Vibotek LLC —Los Angeles, CA
- Contract
- Supervising experience
- Mentoring
- Senior level
Quick Apply
Venue Technology Supervisor
Legends Global —Los Angeles, CA
- $28 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Windows
Manager Customer Service
Gilbert Companies —Carson, CA
- $52,377.50 - $96,606.00 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Dental insurance
Quick Apply
Corporate Helpdesk Supervisor
WINDSOR FASHIONS LLC —Santa Fe Springs, CA
- $75,000 - $85,000 a year
- Overnight shift
- Mid-level
- Office
- Windows
Quick Apply
Call Center Lead with AI-Tech support (AI implementation)
Imperial Management Administrators Services Inc —Pasadena, CA
- $30 - $32 an hour
- Full-time
- Mid-level
- Supervising experience
- Bachelor's degree
Quick Apply
Senior Operations Manager – Web Application & Product Operations
Abbott Laboratories —Sylmar, CA
- Full-time
- Azure
- AWS
- Analysis skills
ServiceNow Functional Lead
Deloitte —Los Angeles, CA
- $95,600 - $188,400 a year
- Full-time
- Computer Science
- 3 years
- Bachelor's degree
7d
Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology
Amazon.com Services LLC —Hawthorne, CA
- $151,200 - $204,600 a year
- Full-time
- Mid-level
- Master's degree
- AWS
- AD&D insurance
- Health insurance
Customer Service Manager
Chevrolet of Culver City —Culver City, CA
- Dealership
- Ability to walk for extended periods
- English
Quality Performance Manager, Ring Blink Customer Support Quality Assurance (CSQA) team
Amazon.com Services LLC —Hawthorne, CA
- $72,900 - $125,100 a year
- Full-time
- Analysis skills
- Fair chance
- Senior level
- AD&D insurance
- Health insurance
Customer Service Supervisor, Retail
Mechanics Bank —Harbor City, CA
- $24.80 - $42.15 an hour
- Full-time
- 5 years
- Computer literacy
- Mid-level
- Free parking
- Commuter assistance

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technical support manager jobs near los angeles ca

Tech Support Manager (Bilingual Japanese)

Round One Entertainment, Inc. -
Rowland Heights, CA

Quick Apply

Job Details

Full-time
$76,960 - $81,120 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Vendor relationship building
Supplier management
Spreadsheets
English
Japanese
Bachelor's degree
Attention to detail
Organizational skills
Productivity software
Time management

Full Job Description

The AM Tech Support Manager is responsible for providing support to all Round 1 technicians, assisting in corporate operations, and communicating effectively both within the company and to outside parties.

Essential Duties

Business execution of the contents of the main task list.
Answer and direct phone calls.
Review daily/weekly/monthly reports from stores and check them for accuracy.
Maintain contact lists of vendors and guarantee good business relationships.
Act as the point of contact representing the Tech Department for internal and external parties.
Interpret Japanese to English and vice versa to ensure effective communication between corporate management, employees, and vendors.
Liaise with multiple vendors and in-company departments to handle requests and queries from the Technical Director and the Tech Department.
Book travel arrangements (flights, hotels) for technicians' business trips.
Support ensuring that new games are set up properly and functioning.
Assist with updates of machines installed at the stores (Japanese and American games).
Provide support for layout change tasks such as scheduling and finding available personnel.
Maintain parts inventory for all stores and HQ.
Assist in ensuring that parts being ordered by the stores are correct.
Receive and confirm requests for stores needing supplies and consumables, then place orders.
Create shipping labels for parts, uniforms, and loan items (US, Japan).
Assist with payment tasks where necessary.
Check and confirm scheduling, preparations, and contact stores regarding new store transfer equipment.
Order and send tools for new stores (send requests to operations and HQ tech).
Manage team members.

Non-Essential Duties

Maintain high ethical standards in the workplace.
Report all irregular issues and problems to general management for solutions.
Maintain good communication with all employees and outside contacts.
Comply with and maintain confidentiality of all company policies and procedures.
Maintain a clean and safe working area.

Qualifications

Proficiency in Microsoft Office, especially Excel.
Bilingual in English/Japanese (at least understanding Japanese required).
Excellent time management skills and the ability to prioritize work.
Attention to detail and problem-solving skills.
Strong organizational skills with the ability to multi-task.
Excellent written and verbal communication skills.

Work Environment

Normally, the office environment has low noise levels.
While performing this job, employees may work irregularly in a bowling center/arcade environment where high levels of noise, dust, and activity are expected.

Physical Demands

While performing this work, the employee sits for extended periods and looks at a laptop monitor.
Employees may accompany the Director to conduct business and travel to remote locations.

#R1HP

Job Type: Full-time

Pay: $76,960.00 - $81,120.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you fluent in both Japanese and English?

Education:

Bachelor's (Preferred)

Ability to Commute:

Rowland Heights, CA 91748 (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support manager jobs in los angeles ca

Tech Support Manager (Bilingual Japanese)

Manager, Tech Support

Program Manager/Training Lead

Customer Service Manager - Aerospace

Helpdesk Supervisor

Customer Service Manager

Account Manager

AI Enablement Manager

Customer Service Manager

Senior Manager – Video Network Operations (L3 Support)

Venue Technology Supervisor

Manager Customer Service

Corporate Helpdesk Supervisor

Call Center Lead with AI-Tech support (AI implementation)

Senior Operations Manager – Web Application & Product Operations

ServiceNow Functional Lead

Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology

Customer Service Manager

Quality Performance Manager, Ring Blink Customer Support Quality Assurance (CSQA) team

Customer Service Supervisor, Retail

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