Top 420 Training development Jobs in Los Angeles Ca

Patient Experience and Customer Service Training Specialist
HRC Fertility Management —Pasadena, CA
- $65,000 - $75,000 a year
- Full-time
- Public speaking
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
Remote Learning Support Coordinator (Entry Level)
The Ladder Method —Los Angeles, CA
- $21.91 - $25.57 an hour
- Full-time
- Remote
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Instructional Learning Designer
goop Kitchen —Los Angeles, CA
- $85,000 - $100,000 a year
- Spanish
- Writing skills
- English
- Dental insurance
- Paid time off
Quick Apply
Talent Development and Learning Analyst
AEG Worldwide —Los Angeles, CA
- $73,000 - $82,000 a year
- Microsoft Outlook
- Bachelor of Science
- Mid-level
- Health savings account
- Paid holidays
11d
Professional Development Assistant
McDermott Will & Emery —Los Angeles, CA
- $53,000 - $72,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Training Manager
Woodcraft Rangers —Los Angeles, CA
- $75,000 - $88,000 a year
- Weekends as needed
- Mid-level
- Organizational skills
- Communication skills
Central Operations Specialist
T&T Supermarket —Los Angeles, CA
- $70,304 - $85,000 a year
- Full-time
- Microsoft Outlook
- English
- Mid-level
Employee Learning Experience Senior Specialist NA PRO
Ralph Lauren —Los Angeles, CA
- $63,500 - $114,105 a year
- Full-time
- Organizational skills
- Senior level
- Leadership
Training Specialist
Hadrian Automation —Torrance, CA
- $24 - $40 an hour
- Full-time
- Mid-level
- Mentoring
- 1 year
- Health insurance
- Dental insurance
Instructional Designer & Facilitator
Mathnasium —Los Angeles, CA
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Education
- Math
- Mileage reimbursement
- Disability insurance
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7d
Talent Development Specialist III
JPL/NASA —Pasadena, CA
- $96,304 - $123,344 a year
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
- Dental insurance
- Paid time off
AI Training Specialist (Data Annotation)
Remote Talent Cloud —Los Angeles, CA
- $20,800 - $41,600 a year
- Contract
- Remote
- English
- Organizational skills
- Communication skills
Quick Apply
Sr. Instructional Designer (Remote)
Niagara Bottling —Diamond Bar, CA
- $87,360.12 - $126,672.19 a year
- Full-time
- Remote
- Master's degree
- Education
- Continuous improvement
- Health savings account
- AD&D insurance
Quick Apply
5d
Talent Development Specialist
Panda Restaurant Group —Rosemead, CA
- $90,000 - $126,500 a year
- Email
- 5 years
- Office
- Education
- AD&D insurance
- Disability insurance
Quick Apply
Regional Learning & Quality Manager
Thrive Market —Los Angeles, CA
- $100,000 - $120,000 a year
- Email
- Hybrid work
- Up to 50% travel
- Analysis skills
- Travel
- Health savings account
- Health insurance
Quick Apply
10h
Human Resources Manager
iKrusher Inc. —Arcadia, CA
- $90,000 - $100,000 a year
- Full-time
- Office
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Quick Apply
Human Resources Specialist
MEXICAN AMERICAN OPPORTUNITY FOUNDATION —Montebello, CA
- $29.00 - $31.57 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid jury duty
- 403(b) matching
AI/EHRS Training Specialist
Tarzana Treatment Centers, Inc —Northridge, CA
- $29.58 - $37.02 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Early Learning / TK Program Leader – South Gate
Woodcraft Rangers —South Gate, CA
- $21.63 - $26.12 an hour
- Part-time
- School experience
- Computer literacy
- Basic math
5d
Safety & Training Manager
Confidential —Los Angeles, CA
- $90,000 - $110,000 a year
- Full-time
- CDL B
- Microsoft Word
- Classroom
- Relocation assistance
- Health insurance
Quick Apply

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Patient Experience and Customer Service Training Specialist

HRC Fertility Management -
Pasadena, CA

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
13 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Teamwork
Zoom
Employee relationship building
Calendar management
Communications
LMS
Stakeholder relationship building

Full Job Description

About the Position:

The Patient Experience and Corporate Training Specialist plays a critical role in improving the overall patient journey and for improving patient experience through staff training programs. By designing, delivering, and coordinating programs to capture patient experience data and feedback, and building/implementing enterprise-wide training programs that elevate service excellence across the organization, this role is a critical role for optimum patient quality assurance and improvement. This role partners closely with clinical teams, administrative/corporate departments, and organizational leadership to ensure patient experience programs are running at optimum levels and staff are equipped with the skills, knowledge, and tools needed to consistently deliver compassionate, world-class and patient-centered care.

Responsibilities and Requirements:

Key Responsibilities

Training Development & Delivery

Design and deliver and manage patient experience training programs, including staff onboarding, refresher sessions, and specialized workshops across all practice locations.
Create training materials such as presentations, guides, job aids, e-learning modules, and simulations that can be used as self-guided tools for staff as well as management guides for staff and for in-person internal workshops
Facilitate training related to communication skills, empathy, service recovery, cultural competency, de‑escalation, and organizational service standards.
Maintain and update curriculum to reflect best practices and current patient experience priorities.

Program Coordination

Develop and manage the training calendar, scheduling, registration, attendance tracking, and logistics for in‑person and virtual sessions.
Evaluate and then coordinate with department leaders to implement training needs and customize sessions for various roles (clinical, front desk, support services, etc.).
Collaborate with Human Resources and Department Leads to track completion rates and ensure compliance with mandatory patient experience and customer service training requirements.

Quality Improvement & Patient Experience Support

Monitor patient satisfaction and experience data (e.g., HCAHPS, CG‑CAHPS, internal surveys) to identify training opportunities.
Support service recovery processes by training staff on best‑practice communication and problem‑solving skills.
Partner with practice managers and department leaders to develop and implement improvement initiatives across the organization.
Document and report training effectiveness using evaluations, surveys, and metrics.
Ensure evaluations are incorporated into every training and used to support appropriate changes to curriculum

Collaboration & Stakeholder Engagement

Work closely with leaders across clinical, operational, and administrative teams to support patient experience goals.
Participate in committees, workgroups, and improvement teams related to patient satisfaction and service culture.
Assist with organization‑wide campaigns and communication rollouts that support patient engagement and service excellence.

Qualifications

Education & Experience

Bachelor’s degree in Healthcare Administration, Education, Organizational Development, Communications, or related field (required).
2–4 years of experience in training, patient experience, customer service, or healthcare operations (preferred).
Experience facilitating training sessions for diverse groups of learners (highly preferred).

Skills & Competencies

Strong facilitation, presentation, and public speaking skills.
Ability to design training materials that are clear, engaging, and accessible.
Excellent communication, relationship-building, and interpersonal skills.
Knowledge of patient satisfaction metrics (HCAHPS, CG‑CAHPS) and healthcare service excellence standards.
High emotional intelligence and ability to model empathetic, patient‑centered behaviors.
Proficiency in Microsoft Office, LMS platforms, and virtual training tools (Teams/Zoom).

Work Environment

Standard office and healthcare facility settings.
Requires regular travel across multiple sites.
Early morning or late-afternoon classes based on operational needs.

Why This Role Matters

The Patient Experience Training Coordinator directly contributes to creating a service culture that improves patient outcomes, builds trust, and strengthens the overall reputation of the organization. This role empowers employees with the tools to provide exceptional care every day.

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

training development jobs in los angeles ca

Patient Experience and Customer Service Training Specialist

Remote Learning Support Coordinator (Entry Level)

Instructional Learning Designer

Talent Development and Learning Analyst

Professional Development Assistant

Training Manager

Central Operations Specialist

Employee Learning Experience Senior Specialist NA PRO

Training Specialist

Instructional Designer & Facilitator

Talent Development Specialist III

AI Training Specialist (Data Annotation)

Sr. Instructional Designer (Remote)

Talent Development Specialist

Regional Learning & Quality Manager

Human Resources Manager

Human Resources Specialist

AI/EHRS Training Specialist

Early Learning / TK Program Leader – South Gate

Safety & Training Manager

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