Top 255 Center manager Jobs in Los Gatos, Ca

Contact Center Manager
NVIDIA —Santa Clara, CA
- $72,000 - $115,000 a year
- Full-time
- Bilingual
- Mid-level
- Analysis skills
4d
Physical Therapist/ Center Manager
VIBRANTCARE REHABILITATION —Santa Cruz, CA
- Up to $130,000 a year
- Full-time
- CPR Certification
- Management
- Current TB test
- Continuing education credits
- Loan repayment program
Quick Apply
Case Manager - FYI
BILL WILSON CENTER —San Jose, CA
- $25 - $27 an hour
- Full-time
- Background check
- CPR Certification
- Current TB test
- Paid holidays
- Health insurance
Shelter Program Manager - Family Shelter Services
BILL WILSON CENTER —Sunnyvale, CA
- $70,304 - $75,000 a year
- Weekends as needed
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
BUSINESS DEVELOPMENT MANAGER – PLUMBING SERVICES
Mid Peninsula Plumbing —San Carlos, CA
- $71,160.78 - $85,699.01 a year
- Full-time
- Mid-level
- Residential
- Business development
Quick Apply
1d
Physical Therapist/ Center Manager
VIBRANTCARE REHABILITATION —Los Gatos, CA
- Up to $130,000 a year
- Full-time
- CPR Certification
- Current TB test
- Customer service
- Continuing education credits
- Loan repayment program
Quick Apply
Physical Therapist Center Manger Upto $20,000 Relocation Assistance
Global Technical Talent —Santa Cruz, CA
- $90,000 - $115,000 a year
- Full-time
- Management
- Physical & Rehabilitation Medicine
- Mid-level
- Relocation assistance
- Dental insurance
Quick Apply
Data Center Solution Technical Manager
Attom Technology —San Jose, CA
- $100,000 - $200,000 a year
- Full-time
- English
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
LTL Outbound Supervisor/Dispatcher
Roy Miller Freight Lines LLC —San Jose, CA
- $70,000 - $80,000 a year
- Full-time
- Management
- CDL A
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Program Manager
Family Service Agency —Santa Cruz, CA
- $30 - $34 an hour
- Part-time
- Background check
- Spanish
- Mid-level
- 401(k)
- Flexible spending account
Quick Apply
3d
Program Lead
Catalyst Family Inc. —Sunnyvale, CA
- 8 hour shift
- Classroom
- Current TB test
- Customer service
- Commuter assistance
- Paid holidays
Quick Apply
Application Engineer - Welding
Trumpf —Santa Clara, CA
- $70,310 - $95,125 a year
- Full-time
- Engineering
- Research
- Mid-level
Business Development Manager
Westlake Ace Hardware —Fremont, CA
- $60,000 - $75,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
13d
Data Center Project Manager
H5 Data Centers —Sunnyvale, CA
- $125,000 - $130,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- 5 years
Quick Apply
Assistant Center Store Manager - Food Maxx - 39441 Fremont Blvd., Fremont, CA 94538
The Save Mart Companies —Fremont, CA
- $30.67 an hour
- Full-time
- Merchandising
- Basic math
- Mid-level
Quick Apply
Registered Nurse, Supervisor
Premise Health —Sunnyvale, CA
- $131,200 - $164,000 a year
- Full-time
- Nursing
- RN License
- BLS Certification
- Wellness program
- Paid holidays
Senior Manager, Global Recruiting Operations and Programs
NVIDIA —Santa Clara, CA
- $196,000 - $310,500 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
Center Manager
Carbon Health Technologies Inc —Santa Clara, CA
- Weekends as needed
- HIPAA
- Mid-level
- Clinic
- Health savings account
- Disability insurance
Quick Apply
5d
PACE CENTER MANAGER
NORTH EAST MEDICAL SERVICES —San Jose, CA
- $112,247.20 - $128,752.00 a year
- Full-time
- BLS Certification
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Global Capability Center Capability Reinvention Manager
Accenture —Mountain View, CA
- $87,400 - $253,000 a year
- Full-time
- Up to 50% travel
- System design
- Analysis skills
- Paid holidays
- Disability insurance

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Contact Center Manager

NVIDIA -
Santa Clara, CA

Apply Now

Job Details

Full-time
$72,000 - $115,000 a year
4 days ago

Qualifications

Data analysis reporting
Managing teams in a customer support role
Team leadership
Metrics Reporting
Change management
Managing clients in a customer support role
Key Performance Indicators
Management reporting
Customer support
CRM system proficiency
Cross-functional communication
Team building

Full Job Description

We are seeking a Contact Center Manager whose leadership goes beyond managing calls. A leader who can transform everyday interactions into innovative chances. In this role, you'll serve as the link between individuals and results, contributing to the growth and maintenance of our culture. You'll guide agents to become assured problem-solvers and translate data into actionable insights!

Our global contact center represents NVIDIA's customer experience on a global scale. Your team manages various types of customer needs, from general questions and sensitive security matters to important partner concerns. You will lead a team handling inbound contacts worldwide, ensuring each interaction reflects NVIDIA's dedication to quality. The team also supports NVIDIA's business partners by providing training, updates on programs, and assistance with special resources and offers.

What you’ll be doing:

Lead, manage, and develop a high-performing contact center team, setting clear expectations, strengthening accountability, and building an inclusive, customer-first culture.
Handle daily duties and direct queue flow using phone, email, and chat to fulfill SLAs while guaranteeing quality and customer satisfaction.
Own contact center benchmarks such as customer relations management (CRM), average handling time (AHT), customer satisfaction (CSAT), quality assurance (QA), and lead initiatives that improve efficiency, quality, and customer outcomes.
Use reporting and trend analysis to identify gaps, recommend improvements, and reduce repeat contacts.
Partner with internal teams to streamline and strengthen end-to-end customer workflows.
Manage the triage and escalation of high severity customer calls and security related situations.
Handle partner concerns and complex customer issues with confident decision-making, coordinating across departments to drive timely resolution and phenomenal experiences.
Partner with IT to enhance call center software and tools to continuously improve support solutions.

What we need to see:

Bachelor's degree in Business Administration, Management, or equivalent experience.
4+ overall years of experience in a customer support environment, including at least 2+ years in a people management role.
A people-first leader who excels in a fast-paced environment and understands how to balance emotional intelligence with operational excellence.
Strong analytical abilities to assess performance metrics and develop actionable plans.
Strong ability to communicate clearly and work well with others to foster collaboration.
Ability to drive and handle change in a fast-paced environment.
Data-driven outlook with experience building reports, interpreting important metrics, and translating insights into improvements.
Skilled in contact center software and CRM platforms.

Ways to stand out from the crowd:

Advanced degree or comparable experience in a related field.
Experience working in the technology sector or with products based on artificial intelligence.
Proven success in driving significant improvements in customer happiness.
Familiarity with NVIDIA products and services.
Bilingual or multilingual abilities to support a diverse customer base.

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 72,000 USD - 115,000 USD.

You will also be eligible for equity and benefits.

Applications for this job will be accepted at least until August 17, 2026.

This posting is for an existing vacancy.

NVIDIA uses AI tools in its recruiting processes.

NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.

Apply Now

Refine Your Search

center manager jobs in los gatos, ca

Contact Center Manager

Physical Therapist/ Center Manager

Case Manager - FYI

Shelter Program Manager - Family Shelter Services

BUSINESS DEVELOPMENT MANAGER – PLUMBING SERVICES

Physical Therapist/ Center Manager

Physical Therapist Center Manger Upto $20,000 Relocation Assistance

Data Center Solution Technical Manager

LTL Outbound Supervisor/Dispatcher

Program Manager

Program Lead

Application Engineer - Welding

Business Development Manager

Data Center Project Manager

Assistant Center Store Manager - Food Maxx - 39441 Fremont Blvd., Fremont, CA 94538

Registered Nurse, Supervisor

Senior Manager, Global Recruiting Operations and Programs

Center Manager

PACE CENTER MANAGER

Global Capability Center Capability Reinvention Manager

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