Top 1153 Guest experience manager Jobs in Louisville, Ky

District Manager
QDOBA —Louisville, KY
- $75,000 - $85,000 a year
- Full-time
- English
- Mid-level
- Driving
- Profit sharing
- Health insurance
10d
District Manager
QDOBA —Louisville, KY
- $75,000 - $85,000 a year
- Full-time
- English
- Mid-level
- Driving
- Profit sharing
- Health insurance
10d
Guest Services Manager
Churchill Downs Racetrack —Louisville, KY
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Bachelor's degree
Quick Apply
Assistant General Manager
Schulte Hospitality Group —Louisville, KY
- $75,000 - $80,000 a year
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
4d
KFC Yum! Center - Event Manager
Legends Global —Louisville, KY
- Weekends as needed
- 5 years
- Bachelor of Science
- Mid-level
Events Services Manager
AJS Hotels —Louisville, KY
- Full-time
- Mid-level
- 3 years
- Communication skills
- Free parking
- Commuter assistance
Quick Apply
Staybridge Louisville Expo Assistant General Manager
Staybridge Assistant General Manager —Louisville, KY
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Event Concierge
Omni Hotels & Resorts —Louisville, KY
- Weekends as needed
- Mid-level
- Hotel
- Food Handler Certification
Quick Apply
7d
Courtyard Louisville East Assistant General Manager
Courtyard Louisville East —Louisville, KY
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Events Manager (Conventions Services Manager)
Altius Search Group —Louisville, KY
- $65,000 - $75,000 a year
- Weekends as needed
- Management
- Mid-level
- 3 years
Quick Apply
Convention Services Manager
Omni Hotels & Resorts —Louisville, KY
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Front Office Supervisor
The Brown Hotel —Louisville, KY
- $20.00 - $22.50 an hour
- Full-time
- English
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
8d
Front Office Manager
Crowne Plaza Louisville —Louisville, KY
- $55,000 - $60,000 a year
- Overtime
- Microsoft Excel
- Computer literacy
- Basic math
- Health insurance
- 401(k)
Quick Apply
7d
Server
Connors Steak & Seafood —Louisville, KY
- $20 - $30 an hour
- Part-time
- In-person
- Restaurant
- Entry level
- Paid training
- Health insurance
Quick Apply
Fairfield Airport Assistant General Manager
Fairfield Louisville Airport —Louisville, KY
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
10d
Part Time VIP Supervisor
Live Nation —Louisville, KY
- Part-time
- Mid-level
- High school diploma or GED
- Team management
- Adoption assistance
Director of Operations
Hilton Garden Inn Jeffersonville —Jeffersonville, IN
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
11d
Hyatt Regency Louisville - Human Resources Manager OEM
Aimbridge Hospitality —Louisville, KY
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Disability insurance
General Manager
Home2 Suites By Hilton Louisville Downtown NuLu —Louisville, KY
- Full-time
- English
- Hotel
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
Assistant Director of Catering & Convention Services
Omni Hotels & Resorts —Louisville, KY
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Computer literacy
Quick Apply

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guest experience manager jobs near louisville, ky

District Manager

QDOBA -
Louisville, KY

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Job Details

Full-time
$75,000 - $85,000 a year
10 days ago

Benefits

Profit sharing
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
Life insurance

Qualifications

Professional ethics
English
Driving
Desktop applications
Productivity software
Managing food service teams
Team motivation (leadership skill)
Food service management

Full Job Description

Restaurant District Manager

QDOBA Mexican Eats is seeking an energetic Restaurant District Manager who has a passion for flavorful food and a guest-centric culture. The Restaurant District Manager will play a key role in providing multi-unit leadership to restaurant level Managers including driving restaurant sales, training, & safety, and profitability.

This is a highly visible role tasked with consistently delivering guest service excellence, operational effectiveness and strong revenue results.

KEY DUTIES/RESPONSIBILITIES:

Ensure all management and employees are focused on meeting and exceeding guidelines related to food quality and excellence, facility cleanliness, maintenance practices and service procedures
Attain the financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components
Manages to budget; follows-up daily on the operating numbers
Thinks strategically and helps managers to identify trends and implement action plans to improve restaurant sales and profit.
Performs an active role in promoting the Qdoba restaurant in the local community, including networks with community leaders to establish relationships; participates and represents the Company in community events; keeps informed of local competitor activities.
Promotes a guest-centric culture and holds restaurant managers accountable for continuously improving the guest experience, including: reviews guest experience reports (i.e. Voice Of Guest, Earn the Next Visit, guest relations calls), coaches and empowers restaurant management to deliver on all aspects of the guest experience including food quality and safety, speed of service, employee friendliness, problem resolution, cleanliness and order accuracy.
Provides constructive and actionable feedback; follows-up with managers to ensure timely and professional resolution of guest complaints and guest issues; contacts guest as needed.
Conducts high impact visits to the restaurants to observe all areas of operations and evaluate the guest experience.
Develops relationships with restaurant employees and promotes a work environment of mutual respect; seeks and acts upon employee feedback; addresses employee relations issues and ethics calls; conducts employee investigations and resolves issues.
Oversees the ongoing training and development of internal and external candidates for management and team leader positions; partners with management to identify development needs and implement development plans; and ensures succession management by leading training sessions and workshops.

QUALIFICATIONS:

3+ years of Impactful Restaurant Multi-Unit Leadership experience.
Requires ability to speak, read, and write effectively in English; excellent interpersonal skills and collaborative management skills.
Maintains professionalism and optimistic attitude in all situations.
Is a self-starter who takes initiative and willingly accepts responsibility.
Good listener, self-motivator and can motivate others.
Proficient knowledge of personal computers and related business software applications (Microsoft Office).
Demonstrates integrity and ethical behavior.

PHYSICAL REQUIREMENTS:

Ability to move freely throughout the restaurant; ability to drive a motor vehicle and travel to restaurants and other business locations approximately 85%-90% of time.

COMPENSATION & BENEFITS

Base salary of $75,000 per year to $85,000 per year based on qualifications and experience.
Strong and attainable monthly profit-sharing bonus
Auto stipend paid at the beginning of each monthly period
Health, Dental, Vision, and Life Insurance
Tuition Reimbursement Program

Apply Now

Refine Your Search

guest experience manager jobs in louisville, ky

District Manager

District Manager

Guest Services Manager

Assistant General Manager

KFC Yum! Center - Event Manager

Events Services Manager

Staybridge Louisville Expo Assistant General Manager

Event Concierge

Courtyard Louisville East Assistant General Manager

Events Manager (Conventions Services Manager)

Convention Services Manager

Front Office Supervisor

Front Office Manager

Server

Fairfield Airport Assistant General Manager

Part Time VIP Supervisor

Director of Operations

Hyatt Regency Louisville - Human Resources Manager OEM

General Manager

Assistant Director of Catering & Convention Services

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