Top 7 It help desk technician Jobs in Louisville, Ky

IT Help Desk Technician
Talon Logistic Services, LLC —New Albany, IN
- Mid-level
- Windows
- Warehouse
- Health savings account
- Paid holidays
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Helpdesk Technician
Thrive —Louisville, KY
- On call
- Remote
- Windows
- 1 year
- Restaurant experience
IT Technician
Calhoun Construction Services —Louisville, KY
- From $52,000 a year
- Full-time
- Mid-level
- Driver's License
- US work authorization
- Health insurance
- Dental insurance
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IT Technician
Calhoun Construction Services Inc —Louisville, KY
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Driver's License
- US work authorization
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3d
SHS - IT Technician
Sacred Heart Schools —Louisville, KY
- Email
- School experience
- Classroom
- Google Workspace
10d

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IT Help Desk Technician

Talon Logistic Services, LLC
New Albany, IN

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Job Details

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Network troubleshooting
Smartphone (troubleshooting support)
IT user and group management
Technical documentation
Mid-level
Windows
Printer (troubleshooting support)
Task prioritization
Desktop (troubleshooting support)
CompTIA Network+
Customer support ticket management
Technical customer support for office equipment
Customer issue escalation
Desktop administration
CompTIA Security+
Technical Proficiency
Peripheral hardware support
CompTIA A+
Ticketing system technical support
Mobile devices

Full Job Description

About Us

At Talon Logistics, we rely on technology to keep our operations running efficiently and our teams connected. We are seeking a dependable and customer-focused IT Help Desk Technician to join our team and support the technology needs of our growing organization.

This is an excellent opportunity for someone who enjoys solving problems, helping others, and working with a variety of technologies in a fast-paced environment. The ideal candidate is service-oriented, detail-focused, and takes ownership of issues from start to finish.

Position Summary

The IT Help Desk Technician provides first-level technical support for end users across our logistics, warehouse, and office operations. This role is responsible for troubleshooting hardware, software, network, and system issues while delivering exceptional customer service through onsite and remote support.

Success in this role requires strong problem-solving skills, technical aptitude, attention to detail, and the ability to prioritize multiple requests while maintaining a high level of professionalism.

What You'll Do

Provide technical support for hardware, software, network, mobile device, and printer issues

Configure, deploy, and maintain workstations, tablets, mobile devices, and user accounts

Troubleshoot and resolve technical incidents while escalating complex issues when needed

Support employee onboarding through device setup, imaging, and system access configuration

Maintain accurate documentation of support tickets, assets, and system changes

What We're Looking For

3+ years of IT help desk, desktop support, or technical support experience

Strong troubleshooting, analytical, and customer service skills

Experience supporting Windows environments, Active Directory, and Microsoft 365

Ability to manage multiple priorities and work effectively in a fast-paced environment

Working knowledge of networking concepts preferred

CompTIA A+, Network+, Security+, or similar certifications preferred

Benefits

We offer a comprehensive benefits package including:

401(k) retirement plan

Health insurance options (traditional and HSA plans)

Dental and Vision insurance

Life insurance

Paid time off

Paid holidays

Join Our Team

If you're passionate about technology, enjoy helping others, and want to make a direct impact on business operations, we'd love to hear from you.

#NowHiring #ITJobs #HelpDeskTechnician #TechSupport #InformationTechnology #ITCareers #IndianaJobs #NewAlbanyIN #JoinOurTeam

For more information about Talon Logistics, please visit our website: Talon Logistics

Talon Logistics is committed to creating an inclusive workplace and provides equal employment opportunities to all employees and applicants in accordance with applicable federal, state, and local laws.

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