Top 675 Program support representative Jobs in Louisville, Ky

Compliance Coordinator
Bellewood & Brooklawn —Louisville, KY
- $22 an hour
- Mid-level
- Office
- Residential
Quick Apply
3d
Direct Support Specialist - Adult Crisis Center
Seven Counties Services —Louisville, KY
- Full-time
- 18 years or older
- Customer service
- Mid-level
Regional Chief Development Officer - KY Region (Louisville)
American National Red Cross —Louisville, KY
- Full-time
- Clean driving record
- Customer service
- 5 years
- Paid holidays
- Disability insurance
Care Coordinator for Veterans Directed Care Program
Kentuckiana Regional Planning and Development Agency —Louisville, KY
- $42,000 a year
- 8 hour shift
- Background check
- Nursing
- Clean driving record
- Paid holidays
- Disability insurance
Quick Apply
Program Manager
Mercalis —Louisville, KY
- $50,000 - $300,000 a year
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- AD&D insurance
Program Manager
Strategic Resources Inc —Fort Knox, KY
- Full-time
- Office
- Bachelor's degree
- Organizational skills
Quick Apply
Technical Support Representative II :SmartPay
Jack Henry —Louisville, KY
- Extended hours
- Remote
- Research
- Mid-level
- In-person
iPay Call Center Representative (CCC)
Jack Henry —Louisville, KY
- $34,320 - $37,500 a year
- 8 hour shift
- Remote
- Research
- In-person
- 1 year
- Work from home
Digital Specialist, Continuous Improvement
Arvato —Louisville, KY
- $82,000 - $87,000 a year
- Full-time
- Computer Science
- 3 years
- Mentoring
- Commuter assistance
- Paid holidays
Quick Apply
2d
Program Operations Manager
Raytheon —Louisville, KY
- $132,400 - $251,600 a year
- Full-time
- 7 years
- Customer service
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Director of Community Engagement
CASA of the River Region —Louisville, KY
- $70,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Google Workspace
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
4d
Leave Management Analyst
Marsh —Louisville, KY
- Full-time
- Hybrid work
- Mid-level
- Office
- Master's degree
- Disability insurance
Development Specialist
St. Jude Children's Research Hospital —Louisville, KY
- Weekends as needed
- Hybrid work
- Up to 50% travel
- Public speaking
- Research
- Paid parental leave
- Health insurance
Customer Service Representative
Salt River Electric Coop., Corp. —Shepherdsville, KY
- Overtime
- Office
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
10d
Executive Coordinator II
American Red Cross —Louisville, KY
- Full-time
- 7 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
Business Title Program Management Sup I - Louisville, KY (Remote)
UPS —Louisville, KY
- Full-time
- Remote
- Microsoft Word
- 5 years
- Mid-level
4d
Service Parts Logistics (SPL) Supervisor II - Remote
UPS —Louisville, KY
- $57,840 - $107,160 a year
- Full-time
- Remote
- Microsoft Word
- 5 years
- Mid-level
- Health savings account
- AD&D insurance
2d
Route Service Representative (4-Day Workweek)
Cintas —Louisville, KY
- Full-time
- Inventory control
- Military
- High school diploma or GED
- Profit sharing
- AD&D insurance
1d
Consumer Service Representative
Churchill Downs Racetrack —Louisville, KY
- Weekends as needed
- Basic math
- Ability to sit for extended periods
- Entry level
Quick Apply
Product Owner, FMS/Financial Intermediary Svc
Benelynk —Louisville, KY
- $120,000 - $125,000 a year
- Full-time
- Remote
- Pass drug screening
- Analysis skills
- Continuous improvement
- Health insurance
- Dental insurance

I want to receive the latest job alert for program support representative in louisville, ky

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

program support representative jobs near louisville, ky

Program Manager jobs in Louisville, KY

Call Center Representative jobs in Louisville, KY

Care Coordinator jobs in Louisville, KY

Customer Service Representative jobs in Shepherdsville, KY

Technical Support Representative jobs in Louisville, KY

Community Engagement Specialist jobs in Louisville, KY

Logistics Supervisor jobs in Louisville, KY

Product Owner jobs in Louisville, KY

Management Analyst jobs in Louisville, KY

Program Manager jobs in Fort Knox, KY

Compliance Officer jobs in Louisville, KY

Route Sales Representative jobs in Louisville, KY

Program Manager jobs in Thousand Oaks, CA

After School Program jobs in San Antonio, TX

District Manager jobs in Jacksonville, FL

Program Manager jobs in Winston Salem, NC

Program Manager jobs in Sarasota, FL

Program Manager jobs in Houston, TX

Nursing Home Administrator In Training Program jobs in Tennessee

Customer Success Manager jobs in Florida

Compliance Coordinator

Bellewood & Brooklawn -
Louisville, KY

Quick Apply

Job Details

$22 an hour
3 days ago

Qualifications

TJC
Incident reporting compliance
Performance dashboards
Medical law
Managed care
Electronic health records (EHR) management
Professional ethics
CMS
Metrics Reporting
Reporting and dashboarding tools
Outpatient facility experience
CMS regulatory compliance
Mental health facility experience
Bachelor's degree
Medicare regulations
Medicaid regulations
Medicaid
Continuous quality improvement (CQI)
Clinical documentation standards
Quality assurance experience within healthcare

Full Job Description

Description:

Purpose:

The Compliance Coordinator provides essential operational, administrative, and project-based support to the Director of Compliance & Quality Improvement. This position assists in ensuring that all agency programs — including PRTF, PCC, and community-based services maintain adherence to regulatory requirements, accreditation standards, risk management practices, and quality improvement initiatives.

The role is responsible for helping implement new procedures, tracking compliance activities, coordinating data collection, assisting with audits, and supporting day-to-day departmental operations across compliance, quality, risk management, medical records, and privacy functions.

Essential Job Functions:

Assist in implementing and maintaining the organization’s Compliance Program, ensuring alignment with state licensing rules, CMS requirements, and Medicaid managed care contract standards (MCO requirements follow CMS’s credentialing and oversight regulations).
Conduct routine compliance monitoring activities, including:
Documentation audits
Billing reviews
Medicaid and commercial payer compliance checks
Policy adherence assessments
Track and follow up on compliance findings, corrective action plans, and deadlines.
Support investigations of reported compliance concerns, privacy events, or regulatory inquiries.
Maintain readiness for all surveys and audits, including:
State licensing (PRTF, PCC, Outpatient, CMHC-related rules)
Medicaid and MCO audits
JCAHO requirements
Maintain documentation and evidence needed to demonstrate compliance with:
Staffing ratios
Treatment planning timelines
Service authorization rules
Trauma-informed care standards
PCC Federal Family First requirements
Support the Director during onsite or virtual audits, and track compliance.
Assist with the development, review, and revision of organizational policies and procedures across all programs.
Monitor federal and state regulatory changes (Medicaid rules, CMS changes affecting MCO obligations, behavioral health statutes) and ensure policies are updated accordingly.
Maintain organized policy manuals and communicate changes to staff.
Track staff licensure and certification requirements.
Support organizational compliance with state mandates preventing the use of excluded providers (federal law prohibits MCOs from using OIG-excluded providers).
Maintain records for background checks, OIG checks, TB/physical records, CPR certifications, and training compliance.
Monitor compliance with required time frames for incident documentation and reporting.
Assist Director with developing and delivering compliance and quality-related training such as:
Documentation standards
HIPAA privacy
Mandatory reporting
Compliance Code of Conduct
Incident reporting
Trauma-informed care monitoring
Track staff completion of required training modules.
Maintain documentation for PCC requirements:
30-day assessment
Family involvement documentation
Discharge planning
Trauma-informed care practices
Support audits related to PCC federal requirements.
Coordinate Departmental Committee meetings, prepare agendas, record minutes, track action items.
Maintain organized systems for evidence storage (policies, audits, dashboards, corrective plans).
Provide administrative and analytic support to the Director of Compliance & QI as needed.

Pay

$22.00/hour

Requirements:

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position is in office and not offered remote.

Education and Experience

Bachelor’s degree in behavioral health, Social Work, Public Health, Healthcare Administration, Quality Management or related field with 2+ years of experience in compliance, quality improvement, credentialing, auding, healthcare operations, or related field within:
Behavioral Health
Residential treatment (PRTF/PCC)
Outpatient/ Community based mental health
Medicaid or MCO related settings
Experience supporting regulatory, accreditation, or Medicaid compliance programs.
Experience with quality improvement methodologies, performance metrics and data tracking.
Working knowledge of:
Medicaid and Medicaid Managed Care contract requirements
CMS requirements for credentialing, provider oversight, and selection (per 42 CFR 438.214)
Behavioral health licensing rules (PRTF, PCC, outpatient/community services)
Incident reporting requirements and timelines
Documentation, billing, and service delivery standards for behavioral health
Understanding of Medicaid rules requiring clinicians to be properly enrolled and credentialed with the MCO(s) of the beneficiaries they serve.
Skilled with electronic health records (EHR), compliance software, Excel, and data systems.
Ability to maintain organized records, logs, dashboards, and audit trails.
Strong understanding of CAQH, MPPA, and credentialing workflows is a plus.
Excellent professional writing, documentation, and inter departmental communication abilities.
Ability to maintain confidentiality and handle sensitive information.
Strong attention to detail and ability to manage multiple deadlines.
Professionalism when interacting with auditors, surveyors, MCO representatives, and leadership.
High integrity and strong ethical judgment.
Commitment to organizational compliance and continuous quality improvement.
Ability to work independently while supporting leadership priorities.
Problem solving mentality with ability to identify trends and recommend corrective actions.

Quick Apply

Refine Your Search

program support representative jobs in louisville, ky

Compliance Coordinator

Direct Support Specialist - Adult Crisis Center

Regional Chief Development Officer - KY Region (Louisville)

Care Coordinator for Veterans Directed Care Program

Program Manager

Program Manager

Technical Support Representative II :SmartPay

iPay Call Center Representative (CCC)

Digital Specialist, Continuous Improvement

Program Operations Manager

Director of Community Engagement

Leave Management Analyst

Development Specialist

Customer Service Representative

Executive Coordinator II

Business Title Program Management Sup I - Louisville, KY (Remote)

Service Parts Logistics (SPL) Supervisor II - Remote

Route Service Representative (4-Day Workweek)

Consumer Service Representative

Product Owner, FMS/Financial Intermediary Svc

I want to receive the latest job alert for program support representative in louisville, ky

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected