Top 223 Service manager Jobs in Louisville, Ky

Service Desk Manager
Packsize —Louisville, KY
- Full-time
- Clean driving record
- Salesforce
- Data analysis skills
- Health savings account
- Disability insurance
Quick Apply
Service Desk Manager for a Managed Services Provider (MSP)
Mirazon —Louisville, KY
- $95,000 - $125,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Recruiting
- Paid holidays
- Disability insurance
Quick Apply
Manager, Human Resources - ASC (Administrative Service Center)
New Albany-Floyd Co Con Sch —New Albany, IN
- $83,000 - $93,000 a year
- Full-time
- School experience
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Service Manager
PaperWorks —Louisville, KY
- Full-time
- Hybrid work
- Microsoft Excel
- 5 years
- High school diploma or GED
Commercial HVAC Field Team Lead - 5K Sign On Bonus
Dynamic Air Solutions —Louisville, KY
- On call
- Clean driving record
- 5 years
- Driver's License
- Fuel card
- Paid holidays
Quick Apply
Senior Quality Manager- District Services
Cencora —Brooks, KY
- Full-time
- Computer Science
- Marketing
- Writing skills
- Paid parental leave
- Health insurance
Anesthesia Service Biomed Technician
Prescott's, Inc —Louisville, KY
- $65,000 - $75,000 a year
- Full-time
- Surgery
- Customer service
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Lead Service Technician - Automatic Pool Covers
Latham Pool Products, Inc —Louisville, KY
- $23 - $27 an hour
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Organic Merchant
CGB Enterprises, Inc. —Jeffersonville, IN
- $64,172 - $77,328 a year
- Full-time
- Computer literacy
- Merchandising
- Data analysis skills
- Paid holidays
- Health insurance
Environmental Services Manager Second Shift
Baptist Health System KY & IN —Louisville, KY
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
10d
Service Center Manager Trainee
Valvoline Instant Oil Change —Louisville, KY
- $25.10 an hour
- Weekends as needed
- Military
- English
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Environmental Services Department Manager
Healthcare Services Group, Inc. —New Albany, IN
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
14d
Environmental Services Department Manager
Healthcare Services Group, Inc. —Sellersburg, IN
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
14d
Service Center Manager
Dayton Freight —Louisville, KY
- Full-time
- Senior level
Quick Apply
4h
General Manager
SpeedWash Car Wash —Louisville, KY
- $66,000 - $126,000 a year
- Weekends as needed
- 5 years
- Restaurant management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Patient Services - Patient Svcs Supervisor
Mortenson Dental Partners —Louisville, KY
- Full-time
- Background check
- Google Workspace
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Manager, Human Resources - ASC (Administrative Service Center)
New Albany Floyd County School Corporation —New Albany, IN
- $83,000 - $93,000 a year
- Full-time
- School experience
- Google Workspace
- Mid-level
- Dental insurance
- Vision insurance
Quick Apply
5d
Auto Care Center Service Manager
Walmart —Louisville, KY
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
2d
Client Service Manager
Gallagher —Louisville, KY
- $40,000 - $78,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid parental leave
- Health savings account
Service Account Manager
AMERICAN FUJI SEAL —Jeffersonville, IN
- $84,150 - $99,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply

I want to receive the latest job alert for service manager in louisville, ky

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service manager jobs near louisville, ky

Service Desk Manager jobs in Louisville, KY

HVAC Technician jobs in Louisville, KY

Human Resources Manager jobs in New Albany, IN

Anesthesia Technician jobs in Louisville, KY

General Manager jobs in Louisville, KY

Customer Service Manager jobs in Louisville, KY

Automotive Service Manager jobs in Louisville, KY

Client Services Manager jobs in Louisville, KY

Store Manager jobs in Louisville, KY

Center Manager jobs in Louisville, KY

Case Manager jobs in Oceanside, CA

Service Desk Manager jobs in Annapolis Junction, MD

Service Desk Manager jobs in Charleston, SC

Healthcare Customer Service Representative jobs in Sacramento, CA

Service Desk Manager jobs in Remote

Service Desk Manager jobs in Denver, CO

Hvac Technician jobs in Roseville, CA

Hvac jobs in Rhode Island

Hvac Technician jobs in Tyler, TX

Hvac Technician jobs in Florence, SC

Service Desk Manager

Packsize -
Louisville, KY

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Managing technical support teams
Driver's License
Customer support ticket management

Full Job Description

Job Description:

Service Desk Manager

About Packsize,

We are Packsize. A fast-growth multinational technology company committed to eliminating excessive and unfriendly packaging experiences through the adoption of Right-sized Packaging On Demand® systems, software, and services. Founded in 2002 and headquartered in Salt Lake City, Packsize gives businesses worldwide the ability to improve their customer satisfaction and enhance brand value while gaining efficiencies and savings. We accomplish this through our shared passion for a world where every box, envelope, and package shipped is the right size. This right-sized shipment sends a ripple effect through the supply chain by reducing carbon emissions and fuel needs. In pursuit of packaging sustainability, we value the contribution of our combined experiences, backgrounds, and relationships to create a team where Everyone Fits. Become a part of Packsize and help us build Smart Packaging for a Healthy Planet®.

Packsize is seeking a hands-on and strategic Service Desk Manager to lead our global support team serving core IT services and business-critical enterprise business applications. This role will unify service delivery across departments, ensuring responsive support, adherence to SLAs and security standards, driving team development and partnering with business to maintain operational excellence

Key Responsibilities

Direct Daily Operations: Lead day-to-day operations of the global service desk, including ticket workflows, endpoint support, user accounts, and infrastructure troubleshooting. Coordinate triage and routing of business system tickets related to Salesforce, SAP, and reporting tools.
Team Leadership: Supervise and mentor a distributed team across the U.S. and Europe; provide training, feedback, and career development. The team includes a mix of helpdesk administrators, CRM and ERP system admins, and reporting platform analysts.
Collaboration: Partner with IT Infrastructure, Applications, and IS teams; act as the escalation point and align support to business needs.
Event & AV Support: Oversee support for AV and IT equipment in conference rooms and critical business meetings.
Asset & Procurement: Manage IT inventory (laptops, phones, etc.) and coordinate hardware orders for global users.
Ticket Analysis & Automation: Monitor support trends, identify automation opportunities, and optimize workflows and documentation. Extend knowledge base and self-service options to cover common business system requests.
Security & Compliance: Ensure endpoint compliance with security standards; support policy enforcement using Microsoft Intune; coordinate with the application and security teams.
Software Licensing Oversight: Oversee end-user software licensing, including evaluating tools, auditing usage, and managing vendor renewals and compliance.

Experience and Education Required

Bachelor’s degree or equivalent experience.
3+ years of leadership experience in a service desk, IT support or enterprise application support environment.
Experience with IT service management(ITSM) practices, including ticketing systems, service level agreements, and knowledge base development.

Qualifications (including Knowledge, Skills & Abilities):

Proficient in Microsoft 365, Windows 10/11, macOS.
Experience with Microsoft Intune, Active Directory, DNS/DHCP, VPN.
Familiarity with ticketing platforms (e.g.,ServiceNow, Freshservice, Atlassian(Jira)), asset management tools, ERP systems, and remote support solutions.
Exposure to business systems such as Salesforce, SAP, and basic reporting tools is preferred.
Strong verbal and written communication skills.
Excellent organizational and project management abilities.
ITIL experience or certification preferred.
Ability to build and lead high-performing teams, evaluate team and individual performance, and leverage ticketing data to influence business decisions.

Physical Demands and Working Conditions:

Must be able to lift up to 50 lbs.
May require occasional domestic and international business travel.
Must have a valid driver’s license and clean driving record.
Manages the on-call schedule but is not always on-call.

If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places.

Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.

Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills. At Packsize, we’re committed to supporting the health, well-being, and financial security of our team members. We offer a comprehensive benefits package that includes medical, dental, and vision coverage; a 401(k) retirement plan; Paid Time Off; Health Savings and Flexible Spending Accounts (HSA/FSA); and life and disability insurance. Additional voluntary benefits include critical illness, hospital indemnity, accident, and legal/ID theft protection. We also provide access to an Employee Assistance Program (EAP) to support your overall well-being.

Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities, and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities.

Quick Apply

Refine Your Search

service manager jobs in louisville, ky

Service Desk Manager

Service Desk Manager for a Managed Services Provider (MSP)

Manager, Human Resources - ASC (Administrative Service Center)

Customer Service Manager

Commercial HVAC Field Team Lead - 5K Sign On Bonus

Senior Quality Manager- District Services

Anesthesia Service Biomed Technician

Lead Service Technician - Automatic Pool Covers

Organic Merchant

Environmental Services Manager Second Shift

Service Center Manager Trainee

Environmental Services Department Manager

Environmental Services Department Manager

Service Center Manager

General Manager

Patient Services - Patient Svcs Supervisor

Manager, Human Resources - ASC (Administrative Service Center)

Auto Care Center Service Manager

Client Service Manager

Service Account Manager

I want to receive the latest job alert for service manager in louisville, ky

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected