Top 42 Client solutions specialist i Jobs in Lumberton, Nc

Client Solutions Specialist I
Truist Bank —Lumberton, NC
- Overtime
- Computer literacy
- English
- High school diploma or GED
- AD&D insurance
- Paid holidays
1d
Training Coordinator
EC Source Services —Lumberton, NC
- Full-time
- Mid-level
- Office
- 3 years
Part Time Universal Banker - 20 hours - Elizabethtown
Truist Bank —Elizabethtown, NC
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays
8d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Sales Manager - Midwest US
Romet Limited Canada —United States
- Remote
- Mid-level
- Travel
- Organizational skills
- AD&D insurance
- Disability insurance
Airtable Implementation Specialist
Rudd Consulting —United States
- $50 - $60 an hour
- Part-time
- Remote
- Background check
- Mid-level
- JavaScript
Quick Apply
Relationship Manager – Private Wealth & Tax Solutions
Wilson Hand LLC —United States
- $175,000 - $950,000 a year
- Full-time
- Remote
- CPA
- Bachelor's degree
- Accounting
- Flexible schedule
Quick Apply
Commercial Nuclear Quality Assurance Specialist
Johnson Service Group Inc. —United States
- Up to $100 an hour
- Contract
- Remote
- 5 years
- Bachelor of Science
- Travel
- Disability insurance
- Health insurance
Quick Apply
Tax Resolution Sales Representative, David Griggs CPA
David J Griggs, CPA —United States
- $110,000 - $120,000 a year
- Online Application
- Remote
- Mid-level
- Communication skills
- Flexible schedule
Quick Apply
14d

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QBHS/ Behavior Technician
Empower Behavioral Health & Intervention —Columbus, OH
Treatment Room Organization: QBHS sets up the treatment area/room such as therapists’ space independent area and instructional area.
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Behavior Specialist
Empower Behavioral Health & Intervention —Columbus, OH
Treatment Room Organization: QBHS sets up the treatment area/room such as instructor space independent area and instructional area.
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Client Solutions Specialist I

Truist Bank -
Lumberton, NC

Apply Now

Job Details

Full-time
1 day ago

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
RSU
Pension plan
Vision insurance
Life insurance

Qualifications

Computer operation
Customer communication
Regulatory compliance
English
High school diploma or GED
Computer skills
Financial regulatory compliance
Collections account management

Full Job Description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Collect delinquent accounts according to the agreed upon collection strategies while adhering to all collection policies, procedures, and guidelines. Provide exceptional client service to all customers by being transparent, positive, and treating customers the way we want to be treated.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Achieve performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.
2. Provide Clients cure plans and negotiate payment arrangements to cure delinquency, evaluating ability and willingness to pay and accordance with all policies, procedures, guidelines, and training.
3. Disclose all relevant account information to customers accurately, professionally, and in a positive manner.
4. Manage client communications and provide accurate account detail and information with a high level of professionalism and integrity, while following all required compliance and quality expectations.
5. Work accounts thoroughly according to established procedures (including contact attempts, required letters, etc.)
6. Assist less experienced teammates with more difficult collection accounts and client calls.
7. Document all collection efforts in the system of record for each assigned account in accordance with established policies, procedures, and guidelines, which may include relevant system codes.
8. Execute on the established call scripts documented in training, policies, procedures, and guidelines.
9. Achieve acceptable call monitoring scores in each call category.
Provide clients with cure plans options as well loan modifications when appropriate according to policy procedure, and guidelines.
10. Communicate regularly with the Client Default Leaders pertaining to repossessions, potential loss, inquires, complaints, and other calls that require special handling.
11. Accurately process payments, transactions, and workflows.
12. Complete all required Computer Based Training (CBT) courses accurately and timely.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High school diploma or equivalent education and related training or experience
2. One to two years of collections experience
3. Consistently exceed production performance of peer group on goals established for Client Solution Specialist I
4. Strong understanding of systems and products across Client Default Solutions
5. Strong verbal and written communication skills
6. Basic computer skills
7. Ability to work flexible schedule, including overtime as needed.
8. Strong understanding of all regulatory requirements surrounding collections

Preferred Qualifications:
1. Bilingual
2. Previous lending or call center experience

3. Working Hours: Monday-Thursday 12pm-9pm, Friday 9am-6pm. Potential overtime.

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

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Refine Your Search

client solutions specialist i jobs in lumberton, nc

Client Solutions Specialist I

Training Coordinator

Part Time Universal Banker - 20 hours - Elizabethtown

Construction Technical Specialist - Autodesk FORMA ( ACC )

Sales Manager - Midwest US

Airtable Implementation Specialist

Relationship Manager – Private Wealth & Tax Solutions

Commercial Nuclear Quality Assurance Specialist

Tax Resolution Sales Representative, David Griggs CPA

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