Top 39 Technical support representative Jobs in Lynchburg, Va

Customer Service Representative
Harco Fittings LLC —Lynchburg, VA
- Full-time
- Bilingual
- Mid-level
- Office
Shentel Outside Sales Representative
Shentel —Lynchburg, VA
- $60,000 - $80,000 a year
- Weekends as needed
- Driver's License
- Communication skills
- Outdoor work
- Paid training
- Fuel card
Quick Apply
6d
Sales Representative
BMS Direct, Inc —Lynchburg, VA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Outside Sales Representative
ARC3 GASES Inc —Lynchburg, VA
- $75,000 - $80,000 a year
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Territory Sales Executive
Republic Services —Lynchburg, VA
- $55,800 - $76,800 a year
- Full-time
- Mid-level
- Driver's License
- 2 years
- AD&D insurance
- Employee stock purchase plan
Outside Sales Representative - Utility Infrastructure
Ferguson Enterprises, LLC —Lynchburg, VA
- $100,000 - $150,000 a year
- Urgently hiring
- Computer literacy
- Mid-level
- Residential
- Paid parental leave
- Fuel card
Account Executive - Credit Union Solutions
Jack Henry & Associates —United States
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Travel
Sales Engineer
IsoTalent —United States
- $110,000 - $150,000 a year
- Full-time
- Mid-level
- Business development experience
- Bachelor's degree
- Travel reimbursement
- Health insurance
Quick Apply
6d
Educational Sales Representative
Nerdy —United States
- $20 an hour
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Leadership
- Paid training
- Health insurance
Quick Apply

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Route Service Representative - UniFirst
UniFirst —Lynchburg, VA
Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation.
$775 a week
11d
Baler - Full Time
GOODWILL INDUSTRIES OF THE VALLEY WORKS INC —Madison Heights, VA
Personal vehicle usage is required for this position, including a reliable vehicle, a valid driver’s license, and the ability to provide proof of insurance for…
From $16 an hour

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Patient Service Representative
quantum-health —Dublin, OH
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Tech Savvy: Strong administrative/technical skills;…
From $19 an hour
Inside Sales Representative - Engineered Products
Emerson Swan, Inc. —Columbus, OH
About Engineered Products Division:* Emerson-Swan supports the mechanical and plumbing engineering community through product education and technical know-how.
Quick Apply

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Customer Service Representative

Harco Fittings LLC -
Lynchburg, VA

Apply Now

Job Details

Full-time

Qualifications

High school diploma or GED
Productivity software
Technical Proficiency

Full Job Description

IPEX USA, LLC, is a manufacturer of the industry’s highest quality plastic pipe, with a comprehensive product offering, featuring PVC, CPVC, PE and PEX, with innovative production facilities. IPEX is known as an industry leader, focusing on innovation, timely delivery, and personalized service. We currently have an excellent opportunity as a Customer Service Representative ! This role is based at our facility in Lynchburg VA.

The Customer Service Representative (CSR) will support a diverse portfolio of accounts and products, contributing to the delivery of a consistent and high-quality customer experience in alignment with IPEX’s customer intimacy strategy. Plays a key role in building strong customer relationships, identifying opportunities, and supporting business growth through service excellence.

Key Responsibilities

Customer Interaction & Support

Respond to customer inquiries regarding pricing, product availability, order status, and delivery timelines.
Resolve delays, service problems and complaints and use learnings to suggest process improvements.
Support resolution of customer issues with patience and professionalism.
Accurately enter, release, and manage customer orders via a variety of channels
Monitor and manage orders, collaborating with Sales, Production and Supply Chain and other teams to meet service standards.
Ensure back-orders are addressed accordingly
Serve as a trusted point of contact for customers, ensuring timely and professional communication
Identify and follow up on sales opportunities, customer leads and prepare quotations
Upsell companion products and contribute to sales initiatives using the SAP and CRM platform
Other business-related tasks as necessary within standards and processes

Sales Collaboration & Relationship Building

Build and maintain strong relationships with customers through phone, email, and occasional face-to-face interactions.
Collaborate with Sales to stay informed on market conditions, customer needs, and product updates.
Contribute to the sales process by identifying customer trends and sharing insights with internal teams.

Process Excellence & Continuous Improvement

Ensure a high level of accuracy and timeliness in all customer interactions and order processing.
Participate in training on products, systems, and processes to continuously improve service delivery.
Support initiatives that enhance customer experience and drive operational efficiency.

Job Requirements

Education & Certifications

Minimum high school diploma required
Post-secondary education in business or a related field is preferred

Technical Skills & Experience

3+ years in customer service role, preferably in a manufacturing or B2B environment.
Sales experience preferred
Bilingualism as asset
Strong computer skills, including proficiency in Microsoft Office and email platforms.
Experience with CRM systems and EDI order processing is an asset (SAP)

Competencies

High drive for building customer relationships and delivering on IPEX’s customer intimacy strategy.
Strong customer service orientation with a commitment to service excellence.
Collaborative team player with a positive attitude and service-oriented mindset.
Strong problem-solving skills and ability to resolve issues with professionalism and empathy.
Excellent customer service and interpersonal communication skills.
Commitment to continuous learning and improvement
Ability to contribute to a positive and high-performing team environment
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Adherence to standards, processes and performance deadlines

Key Relationships

Internal: Regular collaboration with Customer Service, Sales, Production, and Supply Chain teams.
External: Frequent communication with customers across various industries, including follow-ups on orders, quotations, and service inquiries.

Working Conditions

Primarily office-based role with long periods of sitting, computer and telephone use.
May occasionally be exposed to loud or distracting noise levels.
Minimal physical effort required
May experience mental stress due to shifting priorities, deadlines, and customer demands.

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR

Apply Now

Refine Your Search

technical support representative jobs in lynchburg, va

Customer Service Representative

Shentel Outside Sales Representative

Sales Representative

Outside Sales Representative

Territory Sales Executive

Outside Sales Representative - Utility Infrastructure

Account Executive - Credit Union Solutions

Sales Engineer

Educational Sales Representative

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