Top 237 Account representative Jobs in Macomb Mi

Customer Account Coordinator - Manufacturing
Medbio - Clinton Township —Clinton Township, MI
- $22 - $32 an hour
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Account Representative - State Farm Agent Team Member
Quinton Lemanski - State Farm Agent —Rochester Hills, MI
- $40,000 - $90,000 a year
- Full-time
- Hybrid work
- Communication skills
- Marketing
- Entry level
- 401(k)
- Work from home
Quick Apply
Patient Account Representative I
McLaren Health Care —Shelby Charter Township, MI
- Full-time
- Surgery
- Research
- Finance
Accounts Payable Specialist
Powder Cote II —Mount Clemens, MI
- From $18 an hour
- Part-time
- 5 years
- Office
- In-person
- 401(k)
- Paid time off
Quick Apply
6d
Accounts Payable Specialist
IFL GROUP —Waterford, MI
- $20 - $23 an hour
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
6d
Account Manager
Hi-Lex Controls —Rochester Hills, MI
- Full-time
- Marketing
- ERP systems
- Office
Quick Apply
Accounts Payable Specialist - AI Trainer
DataAnnotation —Troy, MI
- $50 - $100 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Commercial Lines Insurance Account Manager
Action Insurance Service - Community Insurance Center —Utica, MI
- Full-time
- Hybrid work
- Microsoft Outlook
- Word processing
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Account Manager - State Farm Agent Team Member
Beth Shutko - State Farm Agent —Lenox, MI
- $42,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- 401(k)
Quick Apply
Accounts Receivable Specialist
Michigan Orthopaedic Surgeons PLLC —Southfield, MI
- Full-time
- Medical office experience
- HIPAA
- Mid-level
Quick Apply
1d
Account Associate - State Farm Agent Team Member
Michelle Belesky - State Farm Agent —Almont, MI
- $35,000 - $55,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- 401(k)
Quick Apply
Insurance Account Manager - P&C License Required
The Derek Stein Agency —Troy, MI
- $55,000 - $65,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Account Associate - State Farm Agent Team Member
Lindsay Goebel - State Farm Agent —Troy, MI
- $50,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Leadership
- Health insurance
- Paid time off
Quick Apply
CDL-A Truck Driver Regional Account
AI-Strategies —Grosse Pointe Park, MI
- $1,000 - $1,200 a week
- Full-time
- No touch freight
- Pass drug screening
- CDL A
- Dental insurance
- 401(k)
Quick Apply
Assistant Manager Trainee
Rent A Center —Waterford, MI
- $23 - $25 an hour
- Full-time
- Clean driving record
- Heavy lifting
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
9d
Account Representative - State Farm Agent Team Member
Adam Klemp - State Farm Agent —Township of Washington, MI
- $45,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- 401(k) matching
Quick Apply
Account Representative - State Farm Agent Team Member
Steve Smith - State Farm Agent —Sterling Heights, MI
- $52,000 - $66,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Profit sharing
- Paid holidays
Quick Apply
Patient Account Representative II
McLaren Health Care —Shelby Charter Township, MI
- Full-time
- Microsoft Excel
- Surgery
- Research
Insurance Account Representative - State Farm Agent Team Member
Steve Smith - State Farm Agent —Sterling Heights, MI
- $40,000 - $58,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Profit sharing
- Paid holidays
Quick Apply
Account Representative - Uncapped Commission
TQL —Troy, MI
- From $40,000 a year
- Full-time
- Customer service
- No experience needed
- Office
- Health insurance
- Dental insurance
Quick Apply

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Customer Account Coordinator - Manufacturing

Medbio - Clinton Township -
Clinton Township, MI

Quick Apply

Job Details

Full-time
$22 - $32 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Customer returns handling
ERP systems
Microsoft Office
Manufacturing facility experience
Productivity software
Video conferences (communication methods)
Manufacturing
Associate's degree
Manufacturing company experience

Full Job Description

Summary of Function:

The Customer Service Representative manages customer accounts, coordinating communications and fostering relationships to support satisfaction, retention, and growth. They oversee sales order management, forecast entry, and lead the price adjustment process. This role advocates for the voice of the customer internally, drives issues resolution, and collaborates across departments to ensure successful delivery of Medbio products and services.

Major Duties and Responsibilities:

· Serve as the primary point of contact for assigned customer accounts via email, phone, and virtual meetings, building strong and positive relationships.

· Actively engage in customer virtual calls with professional on-camera presence and participate in on-site visits as needed

· Represent the voice of the customer in internal meetings, advocating for their needs, expectations, and feedback and drive issue resolution for customer concerns, complaints, returns, and product issues.

· Maintain accurate records of customer interactions and transactions using the ERP and CRM systems, as well as customer portals, when necessary.

· Responsible for sales order management, including initiating and overseeing the customer purchase order process, conducting contract reviews, confirming orders, managing order changes and customer returns, and identifying and resolving any order discrepancies or abnormalities.

· Manage and review open order reports with the management/operations team, collaborating with internal departments to understand and communicate the delivery status of outstanding orders; communicate any changes to the committed delivery schedule to customers in a timely manner.

· Provide customer-directed shipment requirements such as schedule, quantities, destination, transportation method, special instructions, and communication as necessary across departments.

· Gather forecasts from assigned customers, review for accuracy and consistency with historical trends and current business conditions, and enter the data into the ERP system.

· Evaluate and recommend pricing for current production parts based on material cost fluctuations and other relevant factors, ensuring proposed changes are aligned with company strategy and submitted for management approval.

· Develop a strong understanding of assigned customers’ parts, programs, markets, and product categories for each part in production, while actively learning about customer needs and priorities to strengthen relationships, identify new business opportunities, and support effective account management.

· Collaborate with Operations, Shipping, Production, Quality, Tooling, Sales, Finance, and Engineering personnel to guarantee the best customer experience.

· Maintain a clean, neat, professional, and safe work environment.

· Support and adhere to corporate mission, vision, and value statements and policies.

· Perform other duties as assigned by Sales Management.

Organizational Relationships:

Directly reports to the Customer Service Manager, while working closely with production management, engineering, and sales. Needs to be a team player and work closely with entire Medbio team.

Experience and/or Educational Requirements:

Education

Associate’s degree in applicable field or applicable industry experience required.

Experience

· 3+ years of experience as a Customer Service Representative or in a similar customer-facing role.

· Previous experience in a manufacturing setting.

· Proficiency with Microsoft Office Suite.

· Experience with CRM and ERP systems preferred.

Skills & Competencies

· Strong communication, negotiation, and interpersonal skills.

· Excellent organizational and time-management abilities.

· Attention to detail, proactive problem-solving, and follow-through.

· Ability to work collaboratively in a cross-functional, fast-paced environment.

· A commitment to providing outstanding customer service that builds trust and long-term relationships.

Physical Requirements:

Must be able to work and perform what would be considered standard practices for this type of positions in the industry.

Pay: $22.00 - $32.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Education:

Associate (Required)

Experience:

customer service representative: 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

account representative jobs in macomb mi

Customer Account Coordinator - Manufacturing

Account Representative - State Farm Agent Team Member

Patient Account Representative I

Accounts Payable Specialist

Accounts Payable Specialist

Account Manager

Accounts Payable Specialist - AI Trainer

Commercial Lines Insurance Account Manager

Account Manager - State Farm Agent Team Member

Accounts Receivable Specialist

Account Associate - State Farm Agent Team Member

Insurance Account Manager - P&C License Required

Account Associate - State Farm Agent Team Member

CDL-A Truck Driver Regional Account

Assistant Manager Trainee

Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Patient Account Representative II

Insurance Account Representative - State Farm Agent Team Member

Account Representative - Uncapped Commission

I want to receive the latest job alert for account representative in macomb mi

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