Working Title:
Patient Benefit & Insurance Officer
Classification:
ANALYST I
$3,861.00 - $4,839.00 A
$4,181.00 - $5,233.00 B
$5,014.00 - $6,276.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Shall Consider:
ANALYST II
Work Location:
Fresno County
Job Type:
Permanent, Full Time
Work Shift:
8:00am - 4:30pm
Work Week:
Monday - Friday
The California Department of Veterans Affairs (CalVet) works to serve California veterans and their families. With nearly 1.6 million veterans living in the State, CalVet strives to ensure that its veterans of every era and their families get the state and federal benefits and services they have earned and deserve as a result of selfless and honorable military service. CalVet strives to serve veterans and their families with dignity and compassion and to help them achieve their highest quality of life.
Department Website: https://www.calvet.ca.gov
Veterans may qualify for a CalVet Veterans Hiring Preference. Military service must be included in the Employment History section of the Employment Applications (STD. 678). The application package must include documentation of discharge, appropriate to the branch of service. The documentation must reflect a discharge/release under conditions other than dishonorable. If the candidate fails to include this information then the CalVet Veterans Hiring Preference shall not be granted in the recruitment.
Successful completion of a live scan and a pre-employment physical (including drug testing for certain civil service classifications) will be required.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 7/7/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Veterans Affairs
VHC-F Human Resources
Attn: Human Resources
2811 West Cesar Chavez Blvd.
Fresno, CA 93706
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Veterans Affairs
VHC-F Human Resources
Human Resources
2811 West Cesar Chavez Blvd.
Fresno, CA 93706
Call number at gate to enter
08:00 AM - 04:30 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
The website below is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Additional benefits may also be outlined for specific bargaining units in employee collective bargaining contracts. Please review this information prior to accepting employment. https://benefits.calhr.ca.gov
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.calvet.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Office
(916) 651-5042
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
A Statement of Qualifications (SOQ) is required. Please note that resumes, cover letters, and/or any other documents do not take the place of the SOQ. Applicants who fail to submit a complete SOQ as instructed and/or fail to submit all of the required documents may be eliminated from the selection process.
The SOQ serves as documentation of your ability to present information clearly and concisely in writing. In your SOQ, describe your experience, knowledge, and competencies as they relate to each of the items listed below. The items must be addressed and numbered in the same order as listed; do not consolidate responses. The SOQ must be no more than 2 pages, typed, using 12- point Arial font on standard letter-sized paper with one (1)-inch margins.
1. Describe your skills and ability to facilitate a meeting and provide an example of when you were the facilitator and the outcome.
2. Describe your abilities with customer service and disseminating information to internal/external stakeholders.
3. Describe your experience analyzing complex problems, developing alternatives and recommending effective courses of action.
4. Describe your experience with financial transactions (i.e. invoicing, collecing payments, etc.).
When submitting your State Application (STD. 678) please note position #577-138-5157-803 and/or 577-138-5393-803 Job Control #522651, and the basis of your eligibility (e.g., list appointment, transfer, SROA, Surplus, Re-employment, Reinstatement, Training and Development) in the “Examination(s) or Job Title(s), For Which You Are Applying” section on the STD. 678. Please remove any confidential information (e.g., social security number, date of birth, etc.) as well as any information regarding your LEAP eligibility and/or exam scores from your documents prior to submission.
A complete application package includes: a STD. 678 and Statement of Qualifications.
If your eligibility requires that you meet the Minimum Qualifications of the class and you qualify under pattern requiring education, then the selected candidate will be required to provide college transcripts prior to appointment.
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
